Using Features, Goals, and Personas in Product Training
Manage episode 334850392 series 3369797
Great SaaS training uses 3 main building blocks - product features, training goals, and personas. If you nail the relationship between these 3 and build your courses in the right order, you'll make a catalog that scales, is easy to update, and provides great results for your customers.
#SaaS #onlinecourses #SmallBusiness #BusinessGrowth #LMS #elearning #training
Remove the Overwhelm From Customer Education: https://www.thinkthru.co
9 episodes