What Makes a Great Dealership Work – with Bobby Whitney of Progressive Powersports
Manage episode 482850530 series 3118538
This throwback episode features a powerhouse conversation with Bobby Whitney, owner of Progressive Powersports — one of the most respected dealership groups in the industry.
Recorded in 2019 but still 🔥 today, Bobby talks about building culture, training teams, handling seven brands at once, and the secret to customer loyalty that doesn’t require a discount.
💡 What You’ll Learn:
Why passionate, brand-loyal staff give you an edge
How to train smarter so you actually stand out from the dealer down the street
Why it's okay if employees aren’t “lifers” — and how to get the best out of them anyway
How to build a “say yes” mentality and never lose a customer again
The two books every manager and salesperson should read
Whether you run a single-line store or a multi-brand powerhouse, there’s something in this episode that’ll make your dealership sharper.
🎧 Listen now, and don’t forget to follow for more timeless insights from the best in the business.
#DealershipFixit #MotorcycleSales #PowersportsLeadership #CustomerExperience #EmployeeTraining #ProgressivePowersports
Listen to More Spotify: https://spoti.fi/3N9lzfg Further Episodes Apple Podcast: https://apple.co/43FoanX Interviews YouTube: https://youtube.com/@dealershipfixit
Follow Our Host Jacob:LinkedIn: https://linkedin.com/in/jacob-b-berry
Follow the Fixit Online: https://linktr.ee/dealershipfixit
Sponsor: https://dealers.motohunt.com
139 episodes