Transforming Customer Support with AI | DevRev’s Co-founder & CEO Dheeraj Pandey

Dev Interrupted

#Tech #LinearB #Development #Software #Software Development #Data #Agile #DevOps

35:00

The healing power of fitness goes far beyond physical benefits—for today’s guest, it’s a form of self-expression and a celebration of what the body can do. In this episode, host Nora McInerny sits down with fitness personality Ivylis Rivera, who shares her deeply personal journey of navigating life with Chronic Migraine while holding onto her passion for movement. Ivylis opens up about the struggle of staying active while facing the fear of triggering a headache or migraine attack and the resilience it takes to keep pushing forward—a resilience that carried her through the challenging journey of finding a Chronic Migraine treatment plan that worked for her. Join Nora and Ivylis as they explore the concept of “soft living,” a philosophy Ivylis embraces—staying active, listening to your body, and building trust in oneself. Click here for Product Information, including Boxed Warning and Medication Guide, or visit https://abbv.ie/prescribing_info See omnystudio.com/listener for privacy information.…

about a year ago 49:52

MP3•Episode home

This week, host Conor Bronsdon chats with Dheeraj Pandey, CEO and co-founder of DevRev. Dheeraj shares his incredible journey from leading Nutanix to a valuation of $16 billion, to now striving to build another unicorn with DevRev.

Dheeraj opens up about the lessons learned from his entrepreneurial journey, emphasizing the significance of having a holistic approach to building products and companies. He explores how his experiences at Nutanix have shaped his vision at DevRev, especially in terms of integrating AI as a core component rather than a mere add-on.

The discussion also covers a range of topics including the transformative power of AI in business operations, customer-centric design, and the importance of balancing innovative technology with intuitive user experience.
Topics:

02:49 What inspired you to start DevRev?
08:38 How did you decide not to take a bolt on approach to AI?
11:30 What can other entrepreneurs learn from you about levelling up their abilities?
16:42 How are you approaching scaling up DevRel?
28:11 How is DevRev thinking about AI driven design?
44:52 What's happening with DevRev's leadership in AI?

Links:

Support the show:

Subscribe to our Substack
Leave us a review
Subscribe on YouTube
Follow us on Twitter or LinkedIn

Offers:

Learn about Continuous Merge with gitStream
Get your DORA Metrics free forever

227 episodes

Dev Interrupted

Transforming Customer Support with AI | DevRev’s Co-founder & CEO Dheeraj Pandey

Dev Interrupted

85 subscribers

published about a year ago

MP3•Episode home

02:49 What inspired you to start DevRev?
08:38 How did you decide not to take a bolt on approach to AI?
11:30 What can other entrepreneurs learn from you about levelling up their abilities?
16:42 How are you approaching scaling up DevRel?
28:11 How is DevRev thinking about AI driven design?
44:52 What's happening with DevRev's leadership in AI?

Links:

Support the show:

Subscribe to our Substack
Leave us a review
Subscribe on YouTube
Follow us on Twitter or LinkedIn

Offers:

Learn about Continuous Merge with gitStream
Get your DORA Metrics free forever

227 episodes

#Tech #LinearB #Development #Software #Software Development #Data #Agile #DevOps

All episodes

Dev Interrupted

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