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How to use Swag to Boost Employee Engagement and Customer Loyalty... with Jeremy Parker
Manage episode 466435181 series 3543566
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Summary
In this episode of Digital Dominance, Jeffro interviews Jeremy Parker, co-founder and CEO of swag.com, discussing the significance of branded merchandise for small businesses. They explore how swag can enhance brand identity, foster customer loyalty, and create meaningful connections. Jeremy emphasizes the importance of quality over quantity in swag choices and shares insights on tracking the effectiveness of promotional items. The conversation also highlights creative uses of swag to engage both customers and employees, as well as the evolution of swag.com in providing a curated selection of high-quality products.
Takeaways
- Branded merchandise can create memorable connections with customers.
- Swag is an economical way to market your business.
- Internal swag fosters team cohesion and pride.
- Quality swag leads to higher customer retention and loyalty.
- Understanding your audience is key to effective swag choices.
- Swag can be used creatively to engage customers and employees.
- Tracking swag effectiveness can be challenging but is possible.
- High-quality swag is more likely to be kept and used.
- Swag can serve as a revenue stream for small businesses.
- Building brand awareness through swag can lead to long-term relationships.
Chapters
00:00 The Importance of Branded Merchandise for Small Businesses
02:55 Building Brand Identity and Customer Loyalty
05:57 Quality Over Quantity in Swag Choices
08:48 Creating Meaningful Connections with Customers
12:08 Tracking the Effectiveness of Swag
14:55 Creative Uses of Swag for Engagement
18:00 The Evolution of Swag.com and Its Offerings
Links
https://swag.com/
https://www.linkedin.com/in/jeremyianparker/
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