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Daniel Gianmarco Krizan (interviewed by Preyan De Silva) on Facial Recognition Ticketing - A Live Special from Emirates Stadium in London
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Unlock the Future of Sports Ticketing—With Just a Smile!
Join us for a fascinating conversation with Daniel Gianmarco Krizan of TruCrowd and Preyan De Silva from Wimbledon – The All England Lawn Tennis Club, recorded live at the Don’t Forget Your Tickets conference at Emirates Stadium in January 2025.
Imagine walking into a stadium without the hassle of physical or digital tickets. In this episode, Daniel explains how facial recognition ticketing is transforming fan entry—offering seamless access, tackling ticket scalping, and enhancing stadium security. Plus, with biometric data stored as secure, irreversible mathematical representations, privacy remains a top priority.
But the impact goes beyond convenience. We explore the financial cost of ticket fraud in the UK and how this cutting-edge technology opens new revenue streams for clubs. Daniel shares how clubs can introduce facial recognition step by step—starting with VIPs and premium experiences—to build trust and fan acceptance.
We also dive into the bigger picture: how this innovation could redefine the fan journey, integrating ticketing with stadium visits, restaurant reservations, and beyond.
This episode isn’t just about technology—it’s about revolutionising the way fans experience live sports. Don’t miss it!
This Live Special episode of Don't Forget Your Tickets was recorded at the Don't Forget Your Tickets conference at Emirates Stadium, January 23rd 2025, as the third out of 12 on-stage interviews that day. Daniel Gianmarco Krizan was interviewed by Preyan De Silva.
Don't Forget Your Tickets is powered by TicketCo and hosted by TicketCo’s CEO, Carl-Erik Michalsen Moberg. The podcast was originally named TicketingPodcast.com
Chapters
1. Daniel Gianmarco Krizan (interviewed by Preyan De Silva) on Facial Recognition Ticketing - A Live Special from Emirates Stadium in London (00:00:00)
2. Facial Recognition in Ticketing (00:00:02)
3. Biometric Ticketing Benefits and Implementation (00:11:46)
4. Enhancing Customer Service Experience (00:21:41)
60 episodes
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