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Content provided by English for Customer Service Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by English for Customer Service Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
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🎙️🎧 Podcast 16 │Internet Quick Fixes • Basic Internet Troubleshooting
Manage episode 402063518 series 3295079
Content provided by English for Customer Service Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by English for Customer Service Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
🎙️🎧 Podcast 16│Internet Quick Fixes • Basic Internet Troubleshooting
If you are an aspiring call center representative, it's very like that you'll work for a telecommunications company. These type of accounts are ubiquitous; for that reason, it's very important for your know basic troubleshooting vocabulary and steps to connect internet connectivity issues.
In this lesson, you'll recognize the following internet quick fixes:
1. Power Cycle
2. Cancel Location (Tower Refresh)
We'll explain it so you can use them in a roleplay scenario in which you might have to roleplay it with an account manager or with recruiter.
Follow us on social media:
https://www.youtube.com/channel/UCZK8sf1tpwq4k1ieEmBVS5w
#troubleshooting
#internetissues
#powercycle
#towerrefresh
#quickfix
#T-mobile
#Alorica
#callcenter
31 episodes
Share
Manage episode 402063518 series 3295079
Content provided by English for Customer Service Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by English for Customer Service Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
🎙️🎧 Podcast 16│Internet Quick Fixes • Basic Internet Troubleshooting
If you are an aspiring call center representative, it's very like that you'll work for a telecommunications company. These type of accounts are ubiquitous; for that reason, it's very important for your know basic troubleshooting vocabulary and steps to connect internet connectivity issues.
In this lesson, you'll recognize the following internet quick fixes:
1. Power Cycle
2. Cancel Location (Tower Refresh)
We'll explain it so you can use them in a roleplay scenario in which you might have to roleplay it with an account manager or with recruiter.
Follow us on social media:
https://www.youtube.com/channel/UCZK8sf1tpwq4k1ieEmBVS5w
#troubleshooting
#internetissues
#powercycle
#towerrefresh
#quickfix
#T-mobile
#Alorica
#callcenter
31 episodes
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Similar to English for Custmer Service Podcast
An award-winning cannabis podcast for women, by women. Hear joyful stories and useful advice about cannabis for health, well-being, and fun—especially for needs specific to women like stress, sleep, and sex. We cover everything from: What’s the best weed for sex? Can I use CBD for menstrual cramps? What are the effects of the Harlequin strain or Gelato strain? And, why do we prefer to call it “cannabis” instead of “marijuana”? We also hear from you: your first time buying legal weed, and how ...
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Every Day Is Saturday Podcast For Motivation, Inspiration And Success
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continue reading
We are often distracted in life and never really dive deep into the real foundation of self improvement, goal achieving, and wellbeing. - Join our team of experts every week as we discuss the real facets of manhood. Topics like: How to develop more self esteem, self love, deeper relationships. How to improve our wellbeing, mental toughness, resilience, and productivity. How to develop critical skills, become better leaders, expand our careers/business, create financial security and contribut ...
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