Africa-focused technology, digital and innovation ecosystem insight and commentary.
…
continue reading
Player FM - Internet Radio Done Right
52 subscribers
Checked 1y ago
Added nine years ago
Content provided by exploreanalytics.com. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by exploreanalytics.com or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Player FM - Podcast App
Go offline with the Player FM app!
Go offline with the Player FM app!
Salesforce.com Data Visualization using Explore Analytics
Manage episode 157478662 series 1222954
Content provided by exploreanalytics.com. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by exploreanalytics.com or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this tutorial I'll show you how to connect to your Salesforce.com application so that you can immediately start slicing and dicing your data and visualize it using Explore Analytics.
…
continue reading
58 episodes
Manage episode 157478662 series 1222954
Content provided by exploreanalytics.com. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by exploreanalytics.com or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this tutorial I'll show you how to connect to your Salesforce.com application so that you can immediately start slicing and dicing your data and visualize it using Explore Analytics.
…
continue reading
58 episodes
All episodes
×E
Explore Analytics

1 Explore Analytics Training Module 1 - Key Concepts 11:05
11:05
Play Later
Play Later
Lists
Like
Liked11:05
In the first of our training modules, we're going to introduce you to some key concepts of Explore Analytics. What is Explore Analytics, what can you use it for, and what are some of the key features you'll be using? All of these questions will be answered in a quick video to get you started.
E
Explore Analytics

1 Explore Analytics Training Module 2 - User Interface 6:39
6:39
Play Later
Play Later
Lists
Like
Liked6:39
In the second of our training modules, we're going to show you how to navigate within Explore Analytics. Where are the most common actions found, and how can you quickly access the information you need? All of these questions will be answered in a quick video to get you started.
E
Explore Analytics

1 Explore Analytics Training Module 3 - List Views 9:46
9:46
Play Later
Play Later
Lists
Like
Liked9:46
In the third of our training modules, we're going to introduce you to list views. You'll learn the key components in a list, including filtering, calculations, coloring rules, and more.
E
Explore Analytics

1 Explore Analytics Training Module 4 - Pivot Views 12:14
12:14
Play Later
Play Later
Lists
Like
Liked12:14
In the fourth of our training modules, we're going to introduce you to pivot views. You'll learn the key components in creating pivot views, including calculations, coloring rules, and filtering data.
E
Explore Analytics

1 Explore Analytics Training Module 5 - Chart Views 13:38
13:38
Play Later
Play Later
Lists
Like
Liked13:38
In the fifth of our training modules, we're going to introduce you chart views. You'll learn the key concepts within creating charts, and walk through creating your first category and timeline charts.
Want to track the delta between records created and records resolved - for example, an incident delta report? In this quick video, we'll walk through this foundational ITSM report step-by-step, so you can easily replicate this report in just a few clicks.
E
Explore Analytics

1 ServiceNow Human Resources Delivery with Explore Analytics 23:14
23:14
Play Later
Play Later
Lists
Like
Liked23:14
The key to quality in Human Resources service delivery is to quickly and efficiently direct your team's efforts to answering questions and resolving cases as they come in, and to identify process roadblocks and opportunities for improvement. In this webinar, see how Explore Analytics for ServiceNow empowers your team in real-time, while KPIs measure successes in delivery. We'll cover live dashboards for managing HR cases and requests, as well as analysis reports for improving process automation and efficiency in the call center. We'll also show how Explore Analytics can tie in information from call systems or other key HR platforms to create a single pane of glass on your service processes.…
E
Explore Analytics

1 ServiceNow Wallboard Displays with Explore Analytics 6:09
6:09
Play Later
Play Later
Lists
Like
Liked6:09
Want to display key information to your team around the office? Learn how in just a few clicks, you can present an auto-rotating dashboard of information to display around the office, including some best practices on content and some ideas on presentation.
E
Explore Analytics

1 Automate CMDB Accuracy through Accountability 16:36
16:36
Play Later
Play Later
Lists
Like
Liked16:36
A detailed and accurate CMDB is the bedrock for your IT Service Management processes. Did you know that dashboards can be a key part of keeping your CMDB reliable and useful? Discovery tools can automate gathering technical information from machines, but too many CMDB efforts are derailed by inaccurate human information - out-of-date mapping to business services, incorrect owners, and more. Rather than reactively fixing data when stumbling across incorrect data, automate the accountability of CMDB data with real-time dashboards that facilitate keeping your data up-to-date. Use analytics to create a culture of accountability, and restore faith in your most important data.…
E
Explore Analytics

1 Proactive Security Incident Response through Real-Time Dashboard 18:11
18:11
Play Later
Play Later
Lists
Like
Liked18:11
Driving quick and effective resolution of security incidents and risks is key to maintaining secure infrastructure. We'll show how to build real-time dashboards that focus your teams on the most urgent issues. Don't settle for limited dashboards or weekly manual spreadsheets - get the information in the most actionable format, and ensure that your team is working effectively.…
E
Explore Analytics

Year-over-Year reports allow you to compare process performance this year against previous years. With Explore Analytics, you can create year-over-year reports with just a couple clicks.
E
Explore Analytics

1 Webinar - Make Executive Dashboards that Shine 20:42
20:42
Play Later
Play Later
Lists
Like
Liked20:42
Excellent dashboards do not only impress, they accelerate the decision-making process and tell a compelling story. They are the face of your organization to your management. In just a few minutes, you can transform your dashboard and get to the next level of insight and automation.
E
Explore Analytics

1 ServiceNow Project and Portfolio Management Analytical App 22:03
22:03
Play Later
Play Later
Lists
Like
Liked22:03
This video will introduce Explore Analytics' prebuilt Analytical application. The application includes pre-built reports to give real-time and trend visibility on project costing, resource management, status compared to baselines, and much more.
E
Explore Analytics

1 ServiceNow SLA Reporting Topic: Median, Percentile, TP 50/90/99 18:41
18:41
Play Later
Play Later
Lists
Like
Liked18:41
This video explains when and why to use medians and percentiles to measure service delivery data, and walks through building those reports against ServiceNow data in real-time.
E
Explore Analytics

1 ServiceNow Earned Value Management Reporting 17:20
17:20
Play Later
Play Later
Lists
Like
Liked17:20
Want an accurate, real-time indication of how your projects are performing ahead or behind tasks? Earned Value Management is a common framework for tracking projects over time, adjusting for their scope, time, and cost.
Welcome to Player FM!
Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.