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Ondrej Sedlacek, CEO of SatisMeter - Can you reduce churn with NPS?

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Manage episode 278065319 series 2149935
Content provided by Kosta Panagoulias. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Kosta Panagoulias or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Ondrej Sedlacek is the CEO and founder of SatisMeter. SatisMeter helps companies measure and improve customer satisfaction through NPS (Net Promoter Score) surveys.

If you're in SaaS, then you've heard about the importance of NPS. If this is a topic you've been interested in learning more about, there's no one better to learn about it than Ondrej.

We talk about how SatisMeter got started, and how they've grown to help over 400 companies, why everyone should use NPS, and how it reduces churn.

Enjoy the conversation!

  continue reading

97 episodes

Artwork
iconShare
 
Manage episode 278065319 series 2149935
Content provided by Kosta Panagoulias. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Kosta Panagoulias or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Ondrej Sedlacek is the CEO and founder of SatisMeter. SatisMeter helps companies measure and improve customer satisfaction through NPS (Net Promoter Score) surveys.

If you're in SaaS, then you've heard about the importance of NPS. If this is a topic you've been interested in learning more about, there's no one better to learn about it than Ondrej.

We talk about how SatisMeter got started, and how they've grown to help over 400 companies, why everyone should use NPS, and how it reduces churn.

Enjoy the conversation!

  continue reading

97 episodes

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