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Self Service and the Service Economy
Manage episode 358642729 series 3394035
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Howard Tiersky, CEO of The Digital Transformation Agency, has had the amazing opportunity to help leaders at dozens of the world's largest brands navigate digital transformation. With over 20 years of experience in this field, Tiersky has developed methods to get organizational alignment around transformation and implement it successfully, which is detailed in his book, WINNING DIGITAL CUSTOMERS.
After leaving a senior role at Capgemini 12 years ago, Tiersky started his own firm with 1 client and 0 employees, which has since grown to over 75 people. Tiersky has won many awards and has driven massive and measurable value through transforming customer experiences. He has been named by IDG and Enterprise Management 360 as one of the “Top 10 Digital Transformation Influencers”, and has served as an adjunct professor at NYU. If an enterprise is looking to transform and win digital customers, Tiersky and his team are available to help.
To learn more, please visit:
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