))
#219 Clare Muscutt of Women in CX
Manage episode 470069832 series 3165527
Content provided by Martin Teasdale. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Martin Teasdale or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
With International Women’s Day around the corner, who better to join me on Get Out of Wrap than the incredible Clare Muscutt, founder of Women in CX?
We had a powerful conversation about:
💡 Her journey from frontline service to leading CX innovation in top brands.
💡 The broken rung—why women make up 70% of frontline CX roles but only 30% of leadership.
💡 The real barriers—structural inequality, cultural bias, and representation gaps—and how we can address them.
💡 The role of community in lifting women up and creating real change.
Clare’s mission isn’t just about CX—it’s about making business more human, and Women in CX is leading that movement.
So here’s the challenge for all of us—how can we be better allies and actively support the rise of women in leadership?
228 episodes
Share
