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Achieving a Complete Customer View

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Manage episode 157788581 series 1232368
Content provided by SAS Institute Inc. and SAS Institute. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by SAS Institute Inc. and SAS Institute or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this episode, we?ll explore how your organization can achieve a complete customer view. If it sounds like an overwhelming task, you?re not alone. Uncovering hidden traits about your customers and calculating their profitability can be a difficult process for many organizations. Joining the conversation is Tony Adkins, Product Manager, SAS. He?ll share real world examples with us about how new technologies can enable an organization to segment and profile its customers based on profitability and bring about positive change.
  continue reading

6 episodes

Artwork
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Manage episode 157788581 series 1232368
Content provided by SAS Institute Inc. and SAS Institute. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by SAS Institute Inc. and SAS Institute or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this episode, we?ll explore how your organization can achieve a complete customer view. If it sounds like an overwhelming task, you?re not alone. Uncovering hidden traits about your customers and calculating their profitability can be a difficult process for many organizations. Joining the conversation is Tony Adkins, Product Manager, SAS. He?ll share real world examples with us about how new technologies can enable an organization to segment and profile its customers based on profitability and bring about positive change.
  continue reading

6 episodes

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