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Higher Purpose Marketing Strategy | Service Business Marketing, Values-Driven Marketing, Marketing Strategy
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21. How to Design a Customer Experience That Makes People Rave About You
Manage episode 489213712 series 3620911
Content provided by Ashley Conway - Marketing Strategy Coach and Copywriter for Christian CEOs, Ashley Conway - Marketing Strategy Coach, and Copywriter for Christian CEOs. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ashley Conway - Marketing Strategy Coach and Copywriter for Christian CEOs, Ashley Conway - Marketing Strategy Coach, and Copywriter for Christian CEOs or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
What if your customer experience was so good, people couldn’t stop talking about it? In this episode, I'll walk you through how to design a rave-worthy customer journey - one that builds loyalty, sparks referrals, and strengthens your reputation at every touchpoint. You’ll learn the difference between service and experience, what makes an interaction unforgettable, and how to map out the small-but-mighty moments that leave your clients feeling seen and supported. Looking for more resources? Ready to work together? Start here:
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