A Day in the Life of a Client Engineer

Jamf After Dark

33:58

On June 25th 2025, in collaboration with Open Folk, we presented our first ever live interview event in Los Angeles. As Open Folk put it: "In These Lines is a live event where three artists each bring one song — not just to perform, but to explore. They sit down with Sofia Loporcaro, host of Before The Chorus, to talk about where the song came from, what it meant to write it, and what it still holds. Then they play it. Just the song, and the truth behind it." Find Open Folk on Instagram: @openfolkla Find Gaby on Spotify: https://open.spotify.com/artist/0K9pSmFx0kWESA9jqx8aCW?si=Wz4RUP88Qlm_RKs7QTLvWQ On Apple Music: https://music.apple.com/us/artist/gaby-moreno/472697737 Instagram: https://www.instagram.com/gaby_moreno/ Find Lily on Spotify: https://open.spotify.com/artist/0p0ksmwMDQlAM24TWKu4Ua?si=Bmdg-uIUTHu-zRUc_dqL3g On Apple Music: https://music.apple.com/us/artist/lily-kershaw/526884610 Instagram: https://www.instagram.com/lilykershaw/ Find James on Spotify: https://open.spotify.com/artist/3u50TPoLvMBXNT1KrLa3iT?si=OoLoq7ZTRZyUiytQcz0FsQ On Apple Music: https://music.apple.com/us/artist/james-spaite/905076868 Instagram: https://www.instagram.com/jamesspaite/ Subscribe: ⁠⁠⁠⁠⁠⁠⁠https://beforethechorus.bio.to/listen⁠⁠⁠⁠⁠⁠⁠ Sign up for our newsletter: ⁠⁠⁠⁠⁠⁠⁠https://www.beforethechorus.com/⁠⁠⁠⁠⁠⁠⁠ Follow on Instagram: ⁠⁠⁠⁠⁠⁠⁠@beforethechoruspodcast⁠⁠⁠⁠⁠⁠⁠ & ⁠⁠⁠⁠⁠⁠⁠@soundslikesofia⁠⁠⁠⁠⁠⁠⁠ About the podcast: Welcome to Before the Chorus , where we go beyond the sounds of our favourite songs to hear the stories of the artists who wrote them. Before a song is released, a record is produced, or a chorus is written, the musicians that write them think. A lot. They live. A lot. And they feel. A LOT. Hosted by award-winning interviewer Sofia Loporcaro, Before the Chorus explores the genuine human experiences behind the music. Sofia’s deep knowledge of music and personal journey with mental health help her connect with artists on a meaningful level. This is a space where fans connect with artists, and listeners from all walks of life feel seen through the stories that shape the music we love. About the host: Sofia Loporcaro is an award-winning interviewer and radio host who’s spent over 8 years helping musicians share their stories. She’s hosted shows for Amazing Radio, and Transmission Roundhouse. Now on Before the Chorus, she’s had the chance to host guests like Glass Animals, Feist, Madison Cunningham, Mick Jenkins, & Ru Paul's Drag Race winner Shea Couleé. Learn more about your ad choices. Visit megaphone.fm/adchoices…

6 years ago 34:43

MP3•Episode home

On this episode of the Jamf After Dark Podcast, Annie Halbert and Charles Edge sit down with Gregory Maki to discuss his history as a Client Engineer, the coolest support case he's ever worked on and things on fire (figuratively and otherwise).

85 episodes

#Tech #Apple #Devicemanagement #Mac #Jamf #Entrepreneur #Business #IPad #IOS #IPhone #MDM

A Day in the Life of a Client Engineer

Jamf After Dark

published 6 years ago

MP3•Episode home

85 episodes

#Tech #Apple #Devicemanagement #Mac #Jamf #Entrepreneur #Business #IPad #IOS #IPhone #MDM

All episodes

1
I inherited a Jamf instance. Now what? 32:41

19 days ago32:41

32:41

Join host, Kat Garbis, with special guest, Matt Jerome (Sr. Engineer Desktops, Fanatics) to discuss a common scenario in the Mac Admin world: inheriting a Jamf instance. You didn’t build the instance — someone else did. Perhaps they built it but not quite in the way you would have done it. Maybe the instance came through an acquisition, someone left the organization, regardless, this happens and is usually met with some questions and requires a strategy to navigate. Matt Jerome has plenty of experience in this and created a process of how to navigate inheriting an instance. Matt shares steps he has found to be repeatable and guidance on how to make this as easy as possible. Please find a list of cited resources in this episode: Tech Thoughts article: https://community.jamf.com/t5/tech-thoughts/from-huh-to-h-e-r-o/ba-p/341348 Installomator: https://github.com/Installomator/Installomator Setup your Mac: https://github.com/setup-your-mac/Setup-Your-Mac Nudge: https://github.com/macadmins/nudge Superman: https://github.com/Macjutsu/super App Auto Patch: https://github.com/App-Auto-Patch/App-Auto-Patch…

1
Jamf Revolutionising Apple Enterprise IT in India : IDC in conversation with Liz Benz, Ben Oxnam, and Chiranjeev TK 33:35

6 weeks ago33:35

33:35

Welcome to a special episode of Jamf After Dark showcasing a recent discussion recorded by IDC India. Discover how Jamf is revolutionising Apple enterprise IT in India in this exclusive conversation. Featuring insights from Liz Benz - Chief Sales Officer, Jamf, Ben Oxnam - Senior VP and GM, EMEIA, Jamf, and Chiranjeev TK - Country Head, Jamf India, this dialogue explores the evolving landscape of enterprise device management, security, and Apple adoption across Indian businesses. Learn how Jamf is enabling organizations to: Seamlessly manage Apple devices at scale Strengthen endpoint security with Zero Trust principles Empower IT teams for a modern, mobile-first workforce Navigate the unique challenges and opportunities in the Indian enterprise ecosystem Whether you're a CIO, IT leader, or enterprise strategist, this session offers valuable perspectives on how Jamf and Apple are shaping the future of secure, scalable IT in India…

1
Compliance, Launch Daemons and Jamf Account, Oh My! 48:39

10 weeks ago48:39

48:39

Join co-hosts Kat Garbis & Sean Rabbitt with guest Isaac Ordonez of Mann Consulting, a Jamf Partner, to discuss what it is like to be a managed service provider (MSP) and provide insight on ways they leverage Jamf. Isaac discusses unique ways they are supporting Jamf to help their customers achieve compliance, building applications and integrations, how they are doing reports for launch daemons.…

1
Jamf After Dark - Current Landscape of Security and Privacy for K-12 56:51

13 weeks ago56:51

56:51

Co-hosts Kat Garbis and Sean Rabbitt are joined by Suraj Mohandas (Vice President of Product Strategy), Emily McRoberts-Froese (Sr. Education Leadership Executive), and John Wetter (Director of Technology & Information Services Hopkins Public Schools) to discuss the current landscape for admins supporting K-12 . Meet John Wetter, an IT Professional, Jamf customer, and public speaker out of Minneapolis, joins the Jamf team to discuss the current changes and evolution of supporting K-12, including security, privacy, budget, AI initiatives and more. The team leans on Wetter’s experience to understand how they are navigating cyber and physical threats in K-12 schools, best practices in identity, if AI has a place in education, and advice to other IT professionals in the K-12 space.…

1
Jamf ID, Jamf Account, Jamf Updates and New Features, Oh My! 42:20

20 weeks ago42:20

42:20

Join Kat and Sean to discuss some exciting updates: Jamf ID, Jamf Account, SSO, betas, Compliance Benchmarks, Blue Prints and so much more. They are joined by William (Bill Smith), Technical Enablement Manager III, to discuss upcoming changes, what’s currently in betas and how partners and Jamf Admins can maximize benefits from these latest updates. The team also makes constant references to Severance the entire segment with nods to the recent Apple event.…

1
Unpacking Jamf AI: The Revenge of Spicy Clippy 49:20

32 weeks ago49:20

49:20

Join our co-hosts, Kat Garbis & Sean Rabbitt, as they have Matt Benyo (Manager, AI Initiatives) and David Pryce-Compson (Director, Data Sciences) discuss Jamf’s AI program and strategy. The team discusses why Jamf moved forward with AI and how it can benefit customers by streamlining work as well as enhance security. Our guests discuss how their teams support the development of AI at Jamf, use cases, how it has already helped customers that have beta tested it, and security. Importantly, the team talks about security, and trust in the industry as well and balancing the power of AI with Jamf’s commitment to security and privacy. A highlight the team unpacks is the decision to make all Jamf AI features opt-in and the safeguards to ensure data remains safe. This is an episode you do not want to miss!…

1
The Million Dollar Question: Why Jamf? 42:41

36 weeks ago42:41

42:41

Jamf has been around since the very beginning of Apple MDM. Since then, there are so many other options to choose from; UEMs and other Apple-only options have entered the market place. IT Admins and corporate technology consumers are continuously evaluating their infrastructure and existing set ups. With so many other options - the question begs, why Jamf?Kat and Sean unpack this with Jamf’s Liz Benz (Chief Sales Officer), Beth Tschida (Chief Technology Officer), and Veronica Batista Bernard (Director, Product Marketing - Market Intelligence).The team walks through trends they see of why existing customers and prospective customers choose Jamf, takeaways from JNUC, and why they personally would select Jamf. The team covers areas from cost efficiencies, compliance, all the way up to mobile security and integrations. Then, a sneak peek of what to expect in 2025 and a tech tip from Sean.…

1
Get to know Jamf Threat Labs for Cyber Security Month 42:27

39 weeks ago42:27

42:27

Join our co-hosts, Kat & Sean, on getting to know an entity within Jamf - Jamf Threat Labs. With October being Cyber Security month, Jaron Bradley (Jamf, Director Threat Labs), describes what Jamf Threat Labs is, how they got founded, and gives a peek of what their day-to-day is like. Hear about how Jamf Threat Labs is the backbone to supporting Jamf security solutions and test for known and unknown threats. Then learn how once threats are found, the steps the team takes to report threats to keep technology safe.…

1
Jamf After Dark - Live at JNUC 2024 27:45

40 weeks ago27:45

27:45

Our co-hosts Sean Rabbitt and Kat Garbis are live at JNUC 2024 in Nashville. For this special episode, they are joined by John Stroshal (Jamf CEO), and Milind Patel (Director, Product Management) to unpack the exciting announcements from the opening keynote in further detail as well as offer additional perspective on new features. The team talk through crowd favorites, such as Blue Prints, Ai, and Compliance Benchmarks, as well as go deeper into areas of the announcements that will make support and workflows easier for current and future customers. The team also engages the Jamf Nation audience with a fun “Tech Tip.”…

1
Creativity with Jamf Mobility 45:24

46 weeks ago45:24

45:24

Join our co-hosts Sean Rabbitt and Kat Garbis as they meet with two Senior Consulting Engineers, Timothy Knox and Jonathan Yuresko. Learn how they’re addressing challenges with innovative mobile device solutions across various industries, including some that have contributed to Jamf securing patents related to mobility. From hotel workflows, medical, retail, and education, to airline support, and oil rigs, our co-hosts and guests take a peek into how customers can work with Jamf to solve technology problems that may not currently hold present-day answers. They even divulge in some of the exciting areas around tvOS and Vision ProOS.…

1
All You Need To Know About JNUC 2024 37:05

51 weeks ago37:05

37:05

Join our co-hosts, Kat Garbis and Sean Rabbitt and they invite Jamf’s Senior Event Specialists, Jeff Ovik and Anna Hedstrom on what attendees can expect for the Jamf Nation User Conference (JNUC) 2024. Our co-hosts and guests discuss what is staying the same with the conference, what is changing, and what is brand new. Some of the exciting topics discussed are: How Jamf chose Nashville, Level Up onsite Jamf testing, Global Partner Summit, DEIB, and interactive labs/ Learn more and register for JNUC here: https://www.jamf.com/events/jamf-nation-user-conference/2024/ *You do not need to be a customer to attend JNUC…

1
Unpacking WWDC 2024 45:36

1 year ago45:36

45:36

Our co-hosts Sean Rabbitt and Kat Garbis invite along Aaron Webb (Sr. Product Marketing Manager - Security), and Suraj Mohandas (VP of Product Strategy) to discuss the new exciting announcements at WWDC 2024. They discuss the pros and cons of Ai, updates and areas to consider for security in Sequoia, as well exciting highlights and potential use cases from the announcements. Edited by: Merlin Gulick…

1
Jamf Executive Threat Protection 39:59

1 year ago39:59

39:59

Join co-hosts Kat Garbis and Sean Rabbitt to hear an update on security from Jamf. Sean opens the podcast by sharing an update from RSA. AI, mobile security, and all the ways one can get hacked came up frequently at RSA 2024. Jamf won three awards: Market Leader — Zero Trust BYOD, Market Leader — Mobile Device Security, Cutting Edge — Mobile Endpoint Security. Guests, Max Simpson and Harry Jenkins (Jamf — Security), join to discuss one of Jamf’s security solutions, Jamf Executive Threat Prevention (JETP). The team unpacks how it is different than Jamf Protect, types of organizations and individuals within an organization that would leverage this niche security solution, as well as ways it can prevent sophisticated mobile attacks and also provide mobile forensics. Edited by: Merlin Gulick…

1
Is Good Enough, Good Enough? 47:50

1 year ago47:50

47:50

Join our co-hosts Sean Rabbitt and Kat Garbis to unpack a common theme "good enough." With guests Marcus Ransom and Kyle Randall (Jamf Solution Engineers), unpack when “good enough is good enough” and when it is problematic.The team talks through real life scenarios about where they have found good enough to be good enough, but also problematic in the long run.Important findings are that some folks, often don’t realize there are other options and are going off limited knowledge. That leveraging a subject matter expert could be beneficial in making things more secure and streamlined in the long-run with less issues along the way.The team also discusses ways they have consulted in better ways and approaches to improving technology environments as well as risks of not keeping technology best practices current.The team closes out with asking “what kind of work do you want to do?” as no matter what, whether ripping out an out-of-date frame work requires some upfront time investment, but so does a critical problem down the road.Sean unveils the latest technology tip at the end.…

1
Identity Market Updates: Platform SSO vs Good Old SSO We All Know 46:03

1 year ago46:03

46:03

Sean and Kat spend time unpacking the current landscape in identity. Platform Single Sign-on is a new update provided by Apple for identity. Sean provides an update on how we got to Platform Single-Sign-on. They unpack how SSO and Platform SSO have some similarities as well as core differences for admins to understand as they support identity as well as which IDPs have previews available. Kat and Sean then unpack where Jamf Connect is supporting this new equation. They talk through where Jamf Connect continues to fill gaps and verbally explain technical outcomes with the new workflow as well as what is required for securing identity for Macs. They also point out some possible security concerns to consider. Special Thanks to Mike VanDelinder for his support in this session.…

Jamf After Dark

1
Tech News Update: Broadcom & VMWare Acquisition - What Migrating To Jamf Could Look Like & What Organizations Need to Consider 40:19

1 year ago40:19

40:19

Sean and Kat unpack current events in the Broadcom & VMware Acquisition with guests: Veronica Batista Bernard (Competitive Intelligence) & Andrew Needham (Professional Services Engineer - EMEIA). Our co-hosts and guests talk about why Broadcom bought VMWare, what it could look like for organizations that are possibly switching to Jamf from another MDM. They talk about what it would look like going from a cross-platform solution and what to consider with platform management, timelines, questions to consider, how this impacts end users, what this looks like technically and conceptually. The team talks about compliance, technical differences, and what Jamf brings to the table in inventory data collections. Sean and Kat also talk through an exciting technical update for Jamf Admins. Resource referenced in the podcast: https://www.youtube.com/watch?v=bpvbRieS3DU&t=270s…

Jamf After Dark

1
Jamf After Dark: an update from Microsoft Ignite 2023 35:46

2 years ago35:46

35:46

Hosts Kat and Rabbit get an update on Microsoft Ignite from Katie John, Jamf Microsoft Partner Manager and Jamf Sales Engineer, Steve Wood.

Jamf After Dark

1
Jamf After Dark Live at JNUC 38:15

2 years ago38:15

38:15

Co-hosts Sean Rabbitt and Kat Garbis welcome Chief Strategy Officer, Henry Patel, and Product Manager, Katie English to unpack all the exciting updates from the JNUC Keynote in this live taping. They discuss key changes in Jamf Pro 11, welcoming back Fletcher Previn (formerly, IBM, now at Cisco) to discuss Apple and Jamf in the enterprise.…

Jamf After Dark

1
JAD: Unpacking Black Hat and the Security Findings Report 48:51

2 years ago48:51

48:51

Join Kat and Sean as they bring back Matt Woodruff to discuss the Black Hat conference, key security conversations and Jamf's involvement. Then, they take time to discuss common security issues, and the 2023 Security Findings Report.

Jamf After Dark

1
JNUC 2023 Preview 36:19

2 years ago36:19

36:19

Our co-hosts, Kat Garbis and Sean Rabbitt are joined by Jeff Ovik and Anna Hedstrom, Jamf Senior Event Specialists to unpack what to expect for JNUC 2023. They reveal updates around sessions, getting more technical at JNUC for the pros, Braindate networking, differences of attending virtually and in-person. And they fill us in on some fun insights on the Jamf Nation Party!…

Jamf After Dark

1
Special Edition: WWDC 2023 46:34

2 years ago46:34

46:34

Join our co-hosts, Kat Garbis & Sean Rabbitt with special guest, Aaron Webb (Sr. Product Marketing Manager - Security - Jamf) as they unpack all the excitement from WWDC. They uncover benefits of same-day support, highlight features, where these features will be supported by Jamf and where they'll be appreciated in the market. If you're a fan of WWDC, this special segment is just for you.…

Jamf After Dark

1
Join our co-hosts Sean Rabbitt and Kat Garbis once again as they unpack the world of education with guests Mat Pullen (Sr. Product Marketing Manager — Jamf ) and Suraj Mohandas (VP of Product… 46:07

2 years ago46:07

46:07

Our guests talk about how tho the education year is coming to a close, this is the time that those in K-12 and HiED use to plan for the upcoming year. In today’s discussion, they cover Jamf Safe Internet, trends we’re seeing in supporting customers in education and what to do, IDP integrations, Jamf education apps, TikTok, and more. Finally, they discuss the upcoming conference ISTE and what attendees can expect from Jamf. If you’re in education and wrapping up the school year, or looking to get ahead in what to consider for your autumn planning, this recording is for you.…

Jamf After Dark

1
An update on the RSA Security Conference and the Jamf Spring Event 1:10:05

2 years ago1:10:05

1:10:05

This episode, listen to guests Matt Benyo, Matt Woodruff and Jaron Bradley to discuss the latest in how Jamf is helping customers in the security landscape as well as unpack what they presented on and learned at the RSA security conference. Then, hear from Sr. Director of Product Marketing, Jen Kaplan to further hear more about the Jamf Spring Event. Jen elaborates on Jamf Safe Internet and Trusted Access.…

Jamf After Dark

1
Jamf Trust Employee Badge with Jamf and SwiftConnect 41:16

2 years ago41:16

41:16

Our hosts Kat and Sean talk about how SwiftConnect extends the concept of Trusted Access into the physical workplace with Josh Jagdfeld from Jamf and Brandon Arcement from Swift Connect.

Jamf After Dark

1
An update on Jamf in Healthcare 46:33

2 years ago46:33

46:33

Our co-hosts welcome back the Jamf Healthcare team who was last on the podcast in 2020. Hear from current and new members of the team, both technical and product experts, as they discuss the various ways Jamf has grown and evolved in the space. It's no secret the pandemic was a disrupter in the healthcare industry. The Jamf team shares how this demanded new and innovated solutions, various use cases, as well as tackling emerging security efforts. The team the highlights what to expect at the highly anticipated healthcare conference, HIMSS. Guests this week are: Kari Chase, Adam Mahmud, Breean Moreno and Tim Knox…

Jamf After Dark

1
Current Mobile Security Landscape 40:07

2 years ago40:07

40:07

Hear from global Jamf subject matter experts on what they're seeing in security, phishing, supporting customers and how Jamf is offering to help. Understand trends in security, mobility, BYOD and more.

Jamf After Dark

1
Employee Resource Groups at Jamf 32:21

2 years ago32:21

32:21

Jamf After Dark is back from a holiday hiatus! In this episode, we explore Jamf's Employee Resource Groups, which bring Jamfs together with deep engagement on topics of inclusion and diversity, advocating for accessibility, and sponsoring the occasional disco dance party. Join us as we talk through ERGs with Erin Ogren and Haddayr Copley-Woods.…

Jamf After Dark

1
macOS Threat Detection with Matt Benyo 34:48

3 years ago34:48

34:48

In a preview of his upcoming JNUC 2022 talks, Detections Developer Matt Benyo joins the Jamf After Dark Podcast to talk Black Hat, bug bounties, and the difficulties of being friends with IT when your job is to find malware.

Jamf After Dark

1
Jamf Engineering meets WWDC, with Jennifer Briggs 18:46

3 years ago18:46

18:46

WWDC is exciting for a lot of reasons at Jamf, and our Software Engineering organization spends a lot of time getting ready for it. Jennifer Briggs stops by to tell us about how her teams prepare for this epic event, year after year.

Jamf After Dark

1
Everything you need to know about JNUC 2022 23:26

3 years ago23:26