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Let's Talk Club Management Ep. 115 - Service and Hospitality Culture
Manage episode 423018787 series 2442735
Content provided by Club Management Association of America. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Club Management Association of America or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
For many clubs, the season is rolling. In this episode of the podcast, we’re joined by Sam Lindsley, Search & Consulting Executive, and Chris DeChillo, Hospitality Trainer & Leadership Coach with KOPPLIN KUEBLER & WALLACE. Sam and Chris discuss what club management professionals should do to establish and maintain service excellence year-round and what the keys are to cultivating a team that is passionate about delivering exceptional service.
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Manage episode 423018787 series 2442735
Content provided by Club Management Association of America. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Club Management Association of America or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
For many clubs, the season is rolling. In this episode of the podcast, we’re joined by Sam Lindsley, Search & Consulting Executive, and Chris DeChillo, Hospitality Trainer & Leadership Coach with KOPPLIN KUEBLER & WALLACE. Sam and Chris discuss what club management professionals should do to establish and maintain service excellence year-round and what the keys are to cultivating a team that is passionate about delivering exceptional service.
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Similar to Let's Talk Club Management
We're no longer publishing new episodes of this podcast, but check out our podcast Consider This, where we help you make sense of a major news story and what it means to you six days a week.
…
continue reading
1
The Brutal Truth about Sales and Selling - We interview the world's best B2B Enterprise salespeople.
Brian Burns
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No BS Allowed - Are you sick of empty suits telling you to work harder? - Learn about The Maverick Selling Method, which models the world's best salespeople and what they do differently. If you are in sales and are passionate about selling, you will like this podcast. The focus is on b2b sales and selling. If you are selling or in sales, this podcast is for you. I cover cold calling, spin selling, challenger sale, solution selling, and advanced selling skills. Strategic selling, LinkedIn, sa ...
…
continue reading
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…
continue reading
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…
continue reading
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…
continue reading
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