Let Go of the Legos: Why Delegation Makes You a Better Leader | Episode 16

Live Chat with Jen Weaver

Ever feel like your to-do list is calling the shots? Elyse Mankin has been there, and she figured out how to take back control.

As Head of Support at Attio, Elyse knows firsthand how hard it is to shift from individual contributor to team lead without drowning in tasks. In this episode, she gets real about the habits that don’t scale, the ones that do, and what it takes to rebuild your time management from the ground up.

We get into the messy (but rewarding) process of spotting your own pitfalls, building a planning rhythm that sticks, and coaching your team to find their own flow, instead of just copying yours.

Here’s what we dig into:

• Why the move from IC to manager breaks your old time habits
• How Elyse sets a yearly-to-daily cadence to stay focused
• Her go-to frameworks for prioritizing (Rule of 3 + Eisenhower Matrix)
• How to coach time management without micromanaging

Whether you're scaling a team or just trying to tame your own calendar, this episode gives you a toolkit (and mindset) for leading with clarity and care.

Keep Exploring:

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🔍 More of Elyse’s insights → Elyse Mankin on LinkedIn

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🗣 Follow Jen for more CX conversations →Jen Weaver on LinkedIn

🤖 Sponsored by Supportman: https://supportman.io

Chapters

1. From IC to Leadership: The Time Management Shift (00:00:00)

2. Letting Go of Your Legos: The Delegation Challenge (00:04:29)

3. Planning Across Multiple Time Horizons (00:08:42)

4. The Rule of Three: Focusing Your Attention (00:17:53)

5. Saying No With Grace and Purpose (00:22:55)

6. Data-Driven Decision Making (00:28:34)

7. Building Relationships and Team Alignment (00:34:12)

8. Coaching Your Team on Time Management (00:40:32)