Making Work Better - 09 - Making Work Better: Tikanga In Action Making Work Better podcast

#Science #New Zealand #Otago Access Radio #Denise Quinlan

30:23

Tiffany Yu is the CEO & Founder of Diversability, an award-winning social enterprise to elevate disability pride; the Founder of the Awesome Foundation Disability Chapter, a monthly micro-grant that has awarded $92.5k to 93 disability projects in 11 countries; and the author of The Anti-Ableist Manifesto: Smashing Stereotypes, Forging Change, and Building a Disability-Inclusive World. As a person with visible and invisible disabilities stemming from a car crash, Tiffany has built a career on disability solidarity. Now that she has found success, she works to expand a network of people with disabilities and their allies to decrease stigmas around disability and create opportunities for disabled people in America. Episode Chapters 0:00 Intro 1:26 When do we choose to share our disability stories? 4:12 Jay’s disability story 8:35 Visible and invisible disabilities 13:10 What does an ally to the disability community look like? 16:34 NoBodyIsDisposable and 14(c) 21:26 How does Tiffany’s investment banking background shape her advocacy? 27:47 Goodbye and outro For video episodes, watch on www.youtube.com/@therudermanfamilyfoundation Stay in touch: X: @JayRuderman | @RudermanFdn LinkedIn: Jay Ruderman | Ruderman Family Foundation Instagram: All About Change Podcast | Ruderman Family Foundation To learn more about the podcast, visit https://allaboutchangepodcast.com/…

Making Work Better »
Making Work Better - 09 - Making work better: Tikanga in action

about a year ago 54:19

MP3•Episode home

In this episode of Making Work Better, Denise Quinlan speaks with Dan Te Whenua Walker, Māori tech leader and Global Co-Chair of Microsoft’s Indigenous Employee Resource Group. Dan shares how tikanga Māori isn’t just cultural heritage - it’s a living, practical guide for building workplaces that truly care. From his Master’s in Māori and Indigenous Leadership came Te Rau o te Huia, a whānau AI named after his beloved grandmother. Through stories of leadership, connection, and embedding manaaki into corporate culture, Dan reminds us: that connection, purpose, and care aren’t extras they’re essential. As Dan says, “This is tikanga in action.” Links: Get your free copy of the Making Work Better Report here: https://mailchi.mp/nziwr/making-work-better-report-2024 Follow Denise @drdenisequinlan linktr.ee/drdenisequinlan nziwr.co.nz Broadcast on OAR 105.4FM Dunedin - oar.org.nz

85 episodes

Making Work Better - 09 - Making work better: Tikanga in action

Making Work Better

published about a year ago

MP3•Episode home

85 episodes

#Science #New Zealand #Otago Access Radio #Denise Quinlan

All episodes

Making Work Better

1
Making Work Better - 09 - Making work better: Tikanga in action 54:19

10 weeks ago54:19

54:19

Making Work Better

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Making Work Better - 08 - Beca: Simplification and sustainability 34:19

11 weeks ago34:19

34:19

In this episode of Making Work Better, Denise Quinlan talks with Kristy Matthews, Group Head of Talent and Inclusion, and Chloe Stewart-Tyson, Group Manager of Health, Safety, Environment and Wellbeing from Beca, about how the global employee-owned engineering consultancy is redesigning work for people, performance, and purpose. They discuss hybrid working, talent attraction and retention, and simplifying systems to reduce overload. From graduate onboarding to wellbeing programmes and affinity networks, Beca is making changes that stick - not through top-down mandates, but through grassroots momentum and shared ownership. If you’re looking for practical ways to future-proof your culture, this episode is full of real-world inspiration. Links: Get your free copy of the Making Work Better Report here: https://mailchi.mp/nziwr/making-work-better-report-2024 Follow Denise @drdenisequinlan linktr.ee/drdenisequinlan nziwr.co.nz Broadcast on OAR 105.4FM Dunedin - oar.org.nz…

Making Work Better

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Making Work Better - Replay - Kiwibank: Performance through purpose and belonging 56:11

12 weeks ago56:11

56:11

Enjoy this replay of Making Work Better - Host Dr. Denise Quinlan sits down with Charlotte Ward, Kiwibank’s Chief People Officer, to explore how clear purpose, trust, and continuous listening are reshaping the future of work. Discover how Kiwibank is redefining hybrid work by finding the “flex within the flex,” where meeting innovations, dynamic wellbeing leave, and intentional leadership create an environment where everyone thrives. Charlotte shares how a culture built on belonging and purpose drives real results and Denise, the perennial independent, finds herself wishing she worked for Kiwibank. Links - Free copy of Making Work Better Report: https://mailchi.mp/nziwr/making-work-better-report-2024 - Kiwibank’s culture: https://www.kiwibank.co.nz/about-us/careers/life-at-kiwibank/culture/ - Fixing the Overload Problem at Work, Kelly & Moen: https://sloanreview.mit.edu/article/fixing-the-overload-problem-at-work/ Follow Denise @drdenisequinlan linktr.ee/drdenisequinlan nziwr.co.nz/ Broadcast on OAR 105.4FM Dunedin - oar.org.nz…

Making Work Better

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Making Work Better - 07 - Rāroa: Systems that support people 55:50

13 weeks ago55:50

55:50

In this episode of Making Work Better, Denise Quinlan speaks with Stephen Eames Tumuaki/Principal and Matt Boucher Tumuaki Tuarua/Deputy Principal from Rāroa Intermediate about reimagining wellbeing in education. They share how Rāroa has embedded systemic support for student and teacher wellbeing, developed a clear pastoral care framework, and fostered a culture where no one is a single point of failure. From reducing burnout to boosting staff retention and building collective capacity, this episode is full of ideas that challenge how we define care, leadership, and what schools can be. Links: Get your free copy of the Making Work Better Report here: https://mailchi.mp/nziwr/making-work-better-report-2024 Rāroa School: https://www.raroa.school.nz/ Follow Denise @drdenisequinlan linktr.ee/drdenisequinlan nziwr.co.nz Broadcast on OAR 105.4FM Dunedin - oar.org.nz…

Making Work Better

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Making Work Better - 06 - Spark: Weaving wellbeing into culture 46:52

14 weeks ago46:52

46:52

In this episode of Making Work Better, Denise Quinlan is joined by Sarah Stack, People & Culture Lead at Spark, NZ’s largest telco and digital services provider. Together, they unpack how Spark co-designed a culture of care with staff – embedding wellbeing, connection, and inclusion into everyday work culture. Sarah shares how listening to staff, training in-house wellbeing coaches, and leaders sharing personal stories have helped Spark reduce stigma around mental health, introduce new supports, and improve wellbeing and engagement across its 5,000-person workforce. If you’re looking to make wellbeing part of your strategy — not just your comms — this conversation is full of practical insight and inspiration. Links • Get your free copy of the Making Work Better Report here: https://mailchi.mp/nziwr/making-work-better-report-2024 • Spark’s wellbeing journey: https://businessgroup.spark.co.nz/insight-engine/finding-our-way-to-wellbeing-in-the-workplace Follow Denise @drdenisequinlan linktr.ee/drdenisequinlan nziwr.co.nz Broadcast on OAR 105.4FM Dunedin - oar.org.nz…

Making Work Better

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Making Work Better - 05 - Scafit: The power of people first 57:52

15 weeks ago57:52

57:52

What does it take to build a business for good? Denise sits down with Nicki and David Crowley, the passionate leaders behind Scafit, a company proving that care, values, and leadership can transform a business from the inside out. Scafit has built a thriving, people-first culture where wellbeing, leadership development, and genuine care drive both engagement and productivity. Nicki and David share how they’ve embedded support systems—from all-day breakfasts to mental health resources and life and health insurance - and how a culture of trust and responsibility has doubled productivity in a flat-pricing industry. Listen to the inspiring journey of the world’s first B Corp-certified scaffolding company, and take away fresh ideas for making work better in your own organisation! Links - Get your free copy of the Making Work Better Report here: https://mailchi.mp/nziwr/making-work-better-report-2024 - Scafit: https://www.scafit.co.nz/ Follow Denise @drdenisequinlan linktr.ee/drdenisequinlan nziwr.co.nz Broadcast on OAR 105.4FM Dunedin - oar.org.nz…

Making Work Better

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Making Work Better - 04 - Mercury: Work empowered through listening, purpose, autonomy 38:55

16 weeks ago38:55

38:55

Join Denise in conversation with Brooke Stringer, People Development Manager from Mercury, an organisation proving that purpose, autonomy, and trust are keys to a thriving workplace. Mercury has embraced adaptive ways of working, where employees are given ownership to make decisions, leadership is transparent, and people are empowered to perform at their best. Brooke shares how Mercury has built a responsive and capable culture through listening, transparency, and a strong shared purpose. Listen to how Mercury’s clarity around what’s “fit for now” helps get work done and fights perfectionism. So many ideas here for you to make work better in your own organisation! Links: Get your free copy of the Making Work Better Report here: https://mailchi.mp/nziwr/making-work-better-report-2024 Mercury: https://www.mercury.co.nz Follow Denise @drdenisequinlan linktr.ee/drdenisequinlan nziwr.co.nz/ Broadcast on OAR 105.4FM Dunedin - oar.org.nz…

Making Work Better

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Making Work Better - 03 - Paperkite: transparency, trust, and team - Rob Holmes 51:48

17 weeks ago51:48

51:48

Join Denise in conversation with another organisation that is making work better for people and performance. Today, it’s Rob Holmes, Discovery Director at Paperkite, Wellington-based, digital design agency that is proud to say “We put people first”. Talking to Rob is like trying to catch a tiger by the tail. He moves fast and covers so much great territory - recruitment, sales and client relationships, co-leadership, flexible working, professional and personal staff development, building a deliberate values-based culture. Hang on, enjoy learning what makes Paperkite a fantastic place to work, and make a list of things you want to start doing in your workplace! Links Get your free copy of the Making Work Better Report here: https://mailchi.mp/nziwr/making-work-better-report-2024 Paperkite: https://paperkite.co.nz/ Follow Denise @drdenisequinlan linktr.ee/drdenisequinlan nziwr.co.nz/ Broadcast on OAR 105.4FM Dunedin - oar.org.nz…

Making Work Better

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Making Work Better - 02 - Kiwibank: performance through purpose and belonging 56:11

18 weeks ago56:11

56:11

In this episode, host Dr. Denise Quinlan sits down with Charlotte Ward, Kiwibank’s Chief People Officer, to explore how clear purpose, trust, and continuous listening are reshaping the future of work. Discover how Kiwibank is redefining hybrid work by finding the “flex within the flex,” where meeting innovations, dynamic wellbeing leave, and intentional leadership create an environment where everyone thrives. Charlotte shares how a culture built on belonging and purpose drives real results and Denise, the perennial independent, finds herself wishing she worked for Kiwibank. Links - Free copy of Making Work Better Report: https://mailchi.mp/nziwr/making-work-better-report-2024 - Kiwibank’s culture: https://www.kiwibank.co.nz/about-us/careers/life-at-kiwibank/culture/ - Fixing the Overload Problem at Work, Kelly & Moen: https://sloanreview.mit.edu/article/fixing-the-overload-problem-at-work/ Follow Denise @drdenisequinlan linktr.ee/drdenisequinlan nziwr.co.nz/ Broadcast on OAR 105.4FM Dunedin - oar.org.nz…

Making Work Better

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Making Work Better - 01 - The organisations that are Making Work Better 1:06:04

19 weeks ago1:06:04

1:06:04

In this Making Work Better series overview, Denise Quinlan, interviewed by Ruth Christie, Leadership and Personal Development Coach, shares why we need to make work better. She says ‘it’s time to stop fracking human resources’, and that we need to make sure work is humanly sustainable. She identified 5 key strategies in her research that are define the organisations that are winning for their people and their business. In this and every episode, you'll get practical strategies and ideas you can put into action - knowing they're tried and tested by successful workplaces. Denise lifts the lid on the secrets of future-fit leadership gleaned from inspiring leaders across a range of workplaces who are making a difference for their people. Get your free copy of the Making Work Better Report here: https://mailchi.mp/nziwr/making-work-better-report-2024 Follow Dr Denise Quinlan @drdenisequinlan linktr.ee/drdenisequinlan https://nziwr.co.nz/ Follow Ruth Christie, Leadership and Personal Development Coach @ruth-christie https://www.ruthchristie.com/ IG: @viewfromtheruthtop Broadcast on OAR 105.4FM Dunedin - oar.org.nz…

Making Work Better

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Bringing Wellbeing to Life - Collective Resilience - S4-E8 - Collective resilience and culturally competent flourishing 56:34

2 years ago56:34

56:34

In this episode Dr Lucy Hone and Dr Denise Quinlan discuss collective resilience, building wellbeing and resilience in diverse populations, and how to develop the most important skills associated with resilience. This episode was originally recorded for the Flourish FM podcast and is re-broadcast here with kind permission from podcast hosts, Dr Nick Holton and Dr Jon Beale. Full notes: nziwr.co.nz Broadcast on OAR 105.4FM Dunedin - oar.org.nz…

Making Work Better

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Bringing Wellbeing to Life - Collective Resilience - S4-E7- Making space for gender identity and ethnicity at school 34:19

3 years ago34:19

34:19

S4-E7- Lex Davis, educator and LGBTQIA+ advocate, explains why feeling invisible in your own school makes belonging impossible, why silence is inherently unhelpful, and how using an ‘equity pause’ can be a game changer. Learn how to recognise when you’re privileged and holding space, how to share space, find common ground, and listen to what LGBTQIA+ youth need. Support links, full notes & glossary: nziwr.co.nz Broadcast on OAR 105.4FM Dunedin - oar.org.nz…

Making Work Better

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Bringing Wellbeing to Life - Collective Resilience - S4-E6 - Decolonising gender identity: Reclaiming Takatāpui for Māori LGBTQIA+ youth - Lex Davis 37:38

3 years ago37:38

37:38

Working out who you are and where you belong is challenging for many young people. For youth from marginalised ethnic groups with diverse gender identities, the challenges are more complex. Intersectionality can result in people feeling cut into ever smaller slices. Lex Davis, educator and takatāpui, shares one approach helping young people navigate this space. Support links, full notes & glossary: nziwr.co.nz Broadcast on OAR 105.4FM Dunedin - oar.org.nz…

Making Work Better

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Bringing Wellbeing to Life - Collective Resilience - S4-E5 - Your role in changing the impact of poverty and homelessness on wellbeing Part 2 33:50

3 years ago33:50

33:50

Even though we live in a country of abundance, many of our people go hungry and lack shelter. Helen Robinson explains how poverty drives social exclusion and isolation, deep shame and mental distress. Helen says ‘the way out and through is in relationship’. To enable change, she challenges everyone listening to ‘be in relationship with someone who is wildly different to you and see where it takes you’. Broadcast on OAR 105.4FM Dunedin - oar.org.nz…

Making Work Better

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Bringing Wellbeing to Life - Collective Resilience - S4-E4- Your role in changing the impact of poverty and homelessness on wellbeing - Part 1 36:02

3 years ago36:02

36:02

Making Work Better

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Bringing Wellbeing to Life - Collective Resilience - S4-E3 - The blind ref sending ableism to the sin bin - Julie Woods 47:17

3 years ago47:17

47:17

The blind ref sending ableism to the sin bin - Julie Woods, disability advocate, has taken on the role of ‘blind ref’, calling out ableist behaviour wherever she encounters it, issuing red cards to send ableism to the sin bin. Julie’s resilience recipe of ‘action, simplicity, love and play’ has kept her going through life’s challenges and will resonate with everyone who needs to manage their stress and inject some joy into their day. Full notes and links: nziwr.co.nz…

Making Work Better

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Bringing Wellbeing to Life - Collective Resilience - S4-E2 - The school culture building collective resilience - Matt Bateman 1:00:08

3 years ago1:00:08

1:00:08

Denise describes school principal Matt Bateman’s leadership as building a culture of caring, connection, collaboration, and celebration. Learn how Matt’s principal group helped schools navigate pandemic challenges, share new curriculum development, and embraced a model of shared leadership. To build educator wellbeing and resilience join Teacher Boost on Facebook our free online community. Full notes at: nziwr.co.nz Broadcast on OAR 105.4FM Dunedin - oar.org.nz…

Making Work Better

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Bringing Wellbeing to Life - Collective Resilience - S4 - E1 - Collective resilience: Resilience grown between us as well as within us 26:23

3 years ago26:23

26:23

Resilience is not a solo game and the environments we live and work in matter for our resilience. We are each other’s environment. Learn how the larger group cultures in which we live, work and play, can support us to thrive, or leave us debilitated, crawling for the nearest exit. Listen as Denise and guest Lucy Hone explain what collective resilience is, why it matters, and how to build it. Full notes at: nziwr.co.nz. Broadcast on OAR 105.4FM Dunedin - oar.org.nz…

Making Work Better

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Bringing Wellbeing to Life - 13 - How we can all jobcraft for wellbeing and resilience 41:14

4 years ago41:14

41:14

Join Denise as she talks with Rob Baker about job crafting – a way to adapt our jobs to better fit our strengths and skills. Rob shares how even 15 minutes of job crafting in your day made work more meaningful and satisfying for call centre workers. Living through lockdowns and working from home have meant that jobcrafting for resilience has never been more important to us all! Listen to why everyone of us can job craft wherever we work, and how it can buffer stress and build resilience and wellbeing. Broadcast on OAR 105.4FM Dunedin - oar.org.nz…

Making Work Better

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Bringing Wellbeing to Life - Coping with Loss - 12 - Forgiveness and other strengths in coping with loss 29:12

4 years ago29:12

29:12

‘Forgiveness can be important in order to re-build our sense of who we are after a significant loss.’ Tayyab explains that loss is universal and most people recover from those losses over time. When a grieving person blames themselves or someone else for the loss and is unable to forgive, or is unable to forgive a person who has died for something they did or didn’t do - this can get in the way of healing and recovery. Tayyab discusses strategies for helping people come to forgiveness. He shares the strengths he has seen people draw upon after loss – including perspective, persistence and courage. Broadcast on OAR 105.4FM Dunedin - oar.org.nz…

Making Work Better

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Bringing Wellbeing to Life - Coping with Loss - 11 - How gratitude can help grieving and living 35:54

4 years ago35:54

35:54

‘The ultimate act of gratitude is to live the wisdom they have given us from that moment forward.’ Dr Kerry Howells explains gratitude as a process that connects us to the world through giver, receiver, and gift. She encourages us to notice what we have received and the importance of expressing our thanks – in some way - so that gratitude can flow in the world. Listen as Kerry explains how building gratitude in some areas of life can protect us going through adversity like grief. Kerry says it’s not about trying to cover grief with gratitude, ‘it’s respectfully accepting that grief is there, and that gratitude can help us move through the grief’. Broadcast on OAR 105.4FM Dunedin - oar.org.nz…

Making Work Better

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Bringing Wellbeing to Life - Coping with Loss - 10 - Grief on the Run – a story of active grieving to cope with loss 32:38

4 years ago32:38

32:38

“I wasn’t running away from grief, I was running with my grief”. Denise talks to Julie Zarifeh, clinical psychologist about life after the heart-breaking loss of her husband and son in 2017. Julie shares her experience of active grieving which she says was not running away from grief, but running with her grief. She shares the strategies that worked for her including: deep emotional connection, helping others, learning, and focusing on the good. Listen to how Julie ran with her grief through a marathon, a 1000km hike and a country-wide bike trip. Broadcast on OAR 105.4FM Dunedin - oar.org.nz…

Making Work Better

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Bringing Wellbeing to Life - Coping with Loss - 09 - An appreciative inquiry approach to loss 44:42

4 years ago44:42

44:42

‘Surrender is not giving up, rather it is opening up to the emergent to what is unfolding’. Denise talks to Dr Neena Verma about the learning and growth that can occur when we are able to accept what is unfolding in our lives, even when that’s hard. Neena talks about her own challenges and personal loss and how she has learned to ‘be present to what life is presenting’. A long-standing practitioner of Appreciative Inquiry, she has been a pioneer of turning this appreciative focus to the shadow side of our lives and using it to find acceptance and growth through challenge. Broadcast on OAR 105.4FM Dunedin - oar.org.nz…

Making Work Better

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Bringing Wellbeing to Life - Coping with Loss - 08 - When loss is not acknowledged - disenfranchised grief 40:31

4 years ago40:31

40:31

Denise talks to Mairie Cregan, co-founder of the Feileacain, the Stillbirth and Neonatal Death Association of Ireland about the silence around the loss of her two babies that led to her setting up the organisation. Determined to provide acknowledgement and support to bereaved parents, Feileacain now offers rituals including hand and footprints of the baby, memory boxes for parents to fill, and remembrance services where every parent says their baby’s name out loud. Listen to Mairie describe why hearing their baby’s name may bring a tear to the eye of a bereaved parent, but also brings music to their heart. Broadcast on OAR 105.4FM Dunedin - oar.org.nz…

Making Work Better

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Bringing Wellbeing to Life - Coping with Loss - 07 - Growth Through Loss and Adversity - Helping through ‘Connect, Care, and Challenge’ 46:24

4 years ago46:24

46:24

Denise talks to Rob Fazio, founder of Hold the Door, a not-for-profit that helps people coping with significant loss or adversity. Learn how Hold the Door is Rob’s way of honouring his father’s memory and keeping his legacy alive. Committed to the idea of helping people grow and grieve, Hold the Door’s strategy is one of connecting and caring with those involved, and then offering challenge to grow – in whatever way is appropriate. Rob says we all need ‘hope and a plan’ and this is what they offer through their service. Broadcast on OAR 105.4FM Dunedin - oar.org.nz…

Making Work Better

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Bringing Wellbeing to Life - Coping with Loss - 06 - Strategies to support the grieving - acknowledging and supporting individual experiences 28:00

4 years ago28:00

28:00

Denise shares part 2 of her discussion with renowned grief expert Dr Bob Neimeyer. Bob explains why grief is so personal and why we each need to find our own GPS (Grief Positioning System!) to help us live in the world again. He shares strategies that many people have found helpful when rebuilding their lives after difficult losses. Anyone who has found themselves at a loss for what to say to the bereaved will appreciate the simple but beautiful questions Bob uses to help the grieving open up and share stories of their loved ones. Broadcast on OAR 105.4FM Dunedin - oar.org.nz…

Making Work Better

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Bringing Wellbeing to Life - Coping with Loss - 05 - Meaning making and grief: making sense of a changed world 18:58

4 years ago18:58

18:58

After great loss, the grieving have to re-define who they are, make sense of what’s happened, and find meaning and connection in a world that is significantly changed for them. Dr Robert Neimeyer, grief researcher and therapist, discusses with Denise the important role that meaning plays in helping us adapt to and cope with significant loss and change. Listen as Bob explains why grief is such an individual experience: ‘it matters who we are, who we lose, and how we lose them’. This episode is part 1 of a 2-part conversation with Bob Neimeyer. Join us again for part 2. Broadcast on OAR 105.4FM Dunedin - oar.org.nz…

Making Work Better

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Bringing Wellbeing to Life - Coping with Loss - 04 - How positive emotions help us cope in life’s most stressful times 44:27

4 years ago44:27

44:27

How do positive emotions help us cope with our most challenging moments including caregiving for people facing life-threatening illness or bereavement? In this podcast, Prof. Judith Moskowitz, social and health psychologist, shares how activities that generate positive emotions can help people respond to significant life stress in a healthier way. Her ground-breaking work has shown the difference simple activities like re-framing, mindfulness, kindness, practising and benefit finding can make to the bereaved, people living with stroke, dementia, HIV-Aids, Stage IV breast cancer, and their carers. Importantly, Judith’s work shows that we can all learn these strategies and reap the benefits. Listen to how talking about the positives, even in the most challenging times, can help psychologically and physically. Broadcast on OAR 105.4FM Dunedin - oar.org.nz…

Making Work Better

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Bringing Wellbeing to Life - Coping with Loss - 03 - Learning to live with grief: How love, hope, and those around us can help 25:45

4 years ago25:45

25:45

Denise shares part 2 of Dr Lucy Hone’s conversation with renowned grief expert Dr Tom Attig. Tom offers advice on what to say to the bereaved, the value of rituals for grieving, and the difference between a grief reaction and a grief response. Tom encourages us to develop what he calls ‘sorrow friendly’ practices, so that our cultures can be more supportive of grieving. Broadcast on OAR 105.4FM Dunedin - oar.org.nz…

Making Work Better

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Bringing Wellbeing to Life - Coping with Loss - 02 - Grieving as re-learning how to live in the world 30:45

4 years ago30:45