#34 - When To Coach & When To Fire?

Millions Were Made

One of the most challenging responsibilities of a business leader is knowing when to invest in coaching an employee and when it’s time to make the difficult decision to part ways. In this episode of Millions Were Made, Jessica Marx and Brooke Dumas take a strategic approach to this crucial leadership dilemma, providing practical insights for business owners and managers navigating team performance issues.

They explore the key indicators that determine whether an employee can grow with the company or if keeping them is holding the business back. From hiring missteps and ineffective onboarding to performance improvement plans (PIPs) and legal considerations, Jessica and Brooke share their expertise on how to build a high-performing team while protecting the integrity and efficiency of the organization.

Tune in to gain clarity on how to balance coaching and termination decisions for the benefit of both your employees and your company’s growth!
Highlights:

• (01:10) How Your Hiring Process May Be Setting You Up for Failure
• (03:46) The Unteachable Traits That Distinguish "Coachable" from "Unrecoverable"
• (06:50) How Long Should You Coach Before Making the Decision to Let Go?
• (08:15) Debunking the Myth: "It's Easier to Retain Than Replace"
• (15:42) The Legal Considerations of Termination: Key Documentation to Protect Your Business
• (21:06) How to Professionally Handle Terminations: What to Say—and What to Avoid
• (24:30) The Time Management Crisis: Why Employees Struggle and How to Address It

Connect with Jessica:

Instagram: @millionsweremade and @thejessicamarx

Website: Million Were Made

Work with Jessica: Tailored Premier