75: How To Get 1,000+ Google Reviews and Never Pay for Ads Again with Karl Schwantes
Manage episode 486483811 series 3493972
Happy customers are your best marketing asset. Here’s how to turn their voices into nonstop growth without spending a dollar on ads.
In this episode, Karl Schwantes, customer experience expert and award-winning entrepreneur, joins Tim to break down how he transformed his family’s 48-year-old diamond business into a Google reviews powerhouse without spending a cent on ads.
Karl shares his journey from family-run jewelry business to sought-after expert in reputation building. His obsession with customer experience has led to over 1,300 five-star reviews, pre-converted clients, and a thriving business that sells itself. His step-by-step strategy will help you craft experiences that get customers talking and leaving five-star reviews that bring in a flood of new leads.
If you’re a business owner looking to attract more clients effortlessly, this is the episode for you.
WHAT YOU’LL DISCOVER IN THIS EPISODE:
- How early exposure to business and hands-on experience sets the foundation for long-term success (01:42)
- Transforming your business by focusing on remarkable customer interactions (05:02)
- How great experiences turn customers into loyal fans, raving reviewers, and a nonstop referral engine (07:51)
- How SEO-powered Google reviews attract pre-converted customers (09:35)
- The "Messy Middle" concept and how social proof can steal customers away (11:44)
- Why “best” beats “cheap” and “free” in online searches (14:56)
- Why zero reviews scream “risk” to customers and how to fix it fast (16:06)
- The dangers of negative reviews and how to handle them (22:26)
- Three questions to craft unforgettable client experiences (28:13)
- How to subtly guide clients to use the right keywords for maximum SEO impact (30:37)
- The missing step in getting more Google reviews (35:35)
- Quick-fire questions with Karl (40:10)
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101 episodes