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How Soft Leadership is Hurting Your MSP Success With Dale Walls
Manage episode 486466062 series 3634919
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Hard truth: It’s not your tech that’s holding you back. It’s your leadership.
In this episode, I sat down with Dale Walls (founder of Corsica Technologies) to break down the real reason MSPs hit a wall.
It’s not lack of effort.
It’s not lack of ideas.
It’s lack of clarity, courage, and consistency at the top.
This one covers:
→ The quiet cost of soft leadership
→ Building trust as your core currency
→ Retention strategies that actually work
→ The 10-year vision most MSPs avoid defining
→ How to lead without needing to have it all figured out
Timestamps:
00:01 – Intro
04:00 – Dale on Leading with Clarity
10:35 – Where MSP Leadership Breaks
18:24 – Trust, Vision, and Retention
25:00 – Mapping the Next 10 Years
38:15 – The Anti-Playbook Approach
52:00 – Closing Takeaways
25 episodes
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