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How to Give Feedback Without Triggering Defensiveness — Backed by Science

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Manage episode 487349333 series 2285815
Content provided by American Negotiation Institute, Kwame Christian Esq., and M.A.. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by American Negotiation Institute, Kwame Christian Esq., and M.A. or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Most feedback fails not because it’s wrong — but because it triggers defensiveness.

⁠Buy the book Let's Talk: Make Effective Feedback Your Superpower by Therese Huston⁠

In this episode, cognitive scientist and author Therese Huston joins Kwame Christian to reveal the brain science behind effective, non-threatening feedback. You’ll learn why even well-meaning feedback can backfire, how to prevent emotional resistance before it starts, and what most managers get completely wrong when delivering hard truths.

Whether you're a leader avoiding uncomfortable conversations or someone who wants to build a culture of trust, this episode gives you practical, research-backed tools to speak up without sparking conflict. Discover the subtle shifts — from leading with listening to stating your intentions — that make feedback land with clarity and care.

🔍 You’ll learn:

  • Why your brain sees feedback as a threat — and how to override it

  • The “Jedi” feedback move that instantly lowers defenses

  • What to say before criticism to avoid sounding like an enemy

  • Why silence makes things worse — and how to break it safely

Connect with Dr. Therese Huston

theresehuston.com

Buy the Book - Sharp - 14 Simple Ways to Improve Your Life with Brain Science

Follow Therese on LinkedIn

Contact ANI

⁠⁠⁠⁠⁠Request A Customized Workshop For Your Company⁠⁠⁠⁠⁠

⁠⁠⁠⁠⁠Follow Kwame Christian on LinkedIn⁠⁠⁠⁠⁠

⁠⁠negotiateanything.com⁠⁠⁠⁠⁠⁠⁠⁠⁠

⁠⁠⁠⁠⁠Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!

  continue reading

1610 episodes

Artwork
iconShare
 
Manage episode 487349333 series 2285815
Content provided by American Negotiation Institute, Kwame Christian Esq., and M.A.. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by American Negotiation Institute, Kwame Christian Esq., and M.A. or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Most feedback fails not because it’s wrong — but because it triggers defensiveness.

⁠Buy the book Let's Talk: Make Effective Feedback Your Superpower by Therese Huston⁠

In this episode, cognitive scientist and author Therese Huston joins Kwame Christian to reveal the brain science behind effective, non-threatening feedback. You’ll learn why even well-meaning feedback can backfire, how to prevent emotional resistance before it starts, and what most managers get completely wrong when delivering hard truths.

Whether you're a leader avoiding uncomfortable conversations or someone who wants to build a culture of trust, this episode gives you practical, research-backed tools to speak up without sparking conflict. Discover the subtle shifts — from leading with listening to stating your intentions — that make feedback land with clarity and care.

🔍 You’ll learn:

  • Why your brain sees feedback as a threat — and how to override it

  • The “Jedi” feedback move that instantly lowers defenses

  • What to say before criticism to avoid sounding like an enemy

  • Why silence makes things worse — and how to break it safely

Connect with Dr. Therese Huston

theresehuston.com

Buy the Book - Sharp - 14 Simple Ways to Improve Your Life with Brain Science

Follow Therese on LinkedIn

Contact ANI

⁠⁠⁠⁠⁠Request A Customized Workshop For Your Company⁠⁠⁠⁠⁠

⁠⁠⁠⁠⁠Follow Kwame Christian on LinkedIn⁠⁠⁠⁠⁠

⁠⁠negotiateanything.com⁠⁠⁠⁠⁠⁠⁠⁠⁠

⁠⁠⁠⁠⁠Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!

  continue reading

1610 episodes

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