Omega Performance Knowledge Series Podcast – Convert Prospects To Customers More Quickly Omega Performance Knowledge Series

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Many organizations are looking to implement a best practice referred to as onboarding. Today’s topic will address the importance of implementing an effective onboarding strategy because when done right, organizations experience an increase in cross-selling and customer loyalty and retention.

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Omega Performance Knowledge Series Podcast – Preserving and Winning Business Relationships in a New Credit World 1:01

15 years ago1:01

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For many years, financial institutions have believed that there is a “stickiness” that makes it difficult for business relationships with loans, a checking account and other products to switch to another institution. Today’s constricted credit environment and tougher credit standards have created a sense of uncertainty for even the best business borrowers, who now are more willing to consider other options. The imperative to build and maintain strong commercial relationships has never been greater. Financial institutions that are able to do so are taking quality relationships from weaker competitors. What is your institution doing about it?…

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Omega Performance Knowledge Series Podcast – Convert Prospects to Customers More Quickly 1:01

15 years ago1:01

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Omega Performance Knowledge Series Podcast – Loan Documentation—It’s All in the Details 1:01

15 years ago1:01

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A new cottage industry is rising from the ashes of the credit crisis, exemplified by a company called “You Walk Away” that helps borrowers in foreclosure by finding flaws in their mortgage documents. These flaws make it difficult or even impossible for the lender to collect or liquidate the collateral; and the borrower walks away. Accurate and complete loan documentation has always been important, but in this environment it is critical to the lender’s ability to collect. How well do your loan documents protect your bank’s interests? This podcast exposes the loopholes and provides advice you can use.…

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Omega Performance Knowledge Series Podcast – Regaining Your Competitive Edge despite Hard Economic Times 1:01

15 years ago1:01

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It’s no secret—with a downward economy come layoffs, cutbacks, and downsizing. While this provides critical relief to the bottom line in the short-term, research indicates that cutting back on your organization’s training function could impact your organization’s competitiveness in the long-term. How can you keep your global competitive edge despite these inevitable challenges? Listen to the podcast to learn more about current trends in training that have been prompted by the economic slump and ideas for how your L&D function can help your organization pull through it, and even become stronger.…

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Omega Performance Knowledge Series Podcast – Beyond Credit: A New Perspective to Win and Build C&I Relationships 1:01

15 years ago1:01

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This year we are finally seeing evidence that the global financial crisis has impacted commercial and industrial lending (C&I loans). Recent data points to a declining trend in the volume of new C&I loans originated. Aside from the obvious concern about credit quality in the C&I portfolio, commercial institutions are now challenged with saving and winning commercial relationships in a world where credit is no longer king.…

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Omega Performance Knowledge Series Podcast – You Can’t Fake Product Knowledge 1:01

15 years ago1:01

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As organizations look to increase wallet share and deepen customer relationships to ensure loyalty, employees and managers at all levels must identify customer needs quickly and accurately, and match them with appropriate solutions. The ability to recall product features and benefits in the context of customer needs is critical to achieving the business results organizations need. The challenge is reaching product mastery when time is limited and business initiatives are underway.…

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Omega Performance Knolwedge Series Podcast – Big Opportunities in Small Business 1:01

15 years ago1:01

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The smallest components of the global economy, individuals and small businesses, are crucial to the health of the financial system. As the current economic stresses and credit constraints impact larger numbers of small businesses, financial institutions must address opportunities to preserve quality relationships, grow (selectively), and proactively manage risk in this vital market segment.…

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Omega Performance Knowledge Series Podcast – Elearning Targets the Problem 1:01

16 years ago1:01

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How do banks address the skill and knowledge causes of the lending crisis to achieve business results? Look for effective elearning solutions to solve the problem.

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Omega Performance Knowledge Series Podcast – The Balancing Act: Balancing Sales Goals and Risk Management in Small Business Lending 1:01

16 years ago1:01