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Content provided by Soar Payments and Soar Payments LLC. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Soar Payments and Soar Payments LLC or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
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The Big Pitch with Jimmy Carr
1 Phil Wang Pitches Psychological Thriller Starring WHO?! 25:00
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LikedIt’s the very first episode of The Big Pitch with Jimmy Carr and our first guest is Phil Wang! And Phil’s subgenre is…This Place is Evil. We’re talking psychological torture, we’re talking gory death scenes, we’re talking Lorraine Kelly?! The Big Pitch with Jimmy Carr is a brand new comedy podcast where each week a different celebrity guest pitches an idea for a film based on one of the SUPER niche sub-genres on Netflix. From ‘Steamy Crime Movies from the 1970s’ to ‘Australian Dysfunctional Family Comedies Starring A Strong Female Lead’, our celebrity guests will pitch their wacky plot, their dream cast, the marketing stunts, and everything in between. By the end of every episode, Jimmy Carr, Comedian by night / “Netflix Executive” by day, will decide whether the pitch is greenlit or condemned to development hell! Listen on all podcast platforms and watch on the Netflix Is A Joke YouTube Channel . The Big Pitch is a co-production by Netflix and BBC Studios Audio. Jimmy Carr is an award-winning stand-up comedian and writer, touring his brand-new show JIMMY CARR: LAUGHS FUNNY throughout the USA from May to November this year, as well as across the UK and Europe, before hitting Australia and New Zealand in early 2026. All info and tickets for the tour are available at JIMMYCARR.COM Production Coordinator: Becky Carewe-Jeffries Production Manager: Mabel Finnegan-Wright Editor: Stuart Reid Producer: Pete Strauss Executive Producer: Richard Morris Executive Producers for Netflix: Kathryn Huyghue, Erica Brady, and David Markowitz Set Design: Helen Coyston Studios: Tower Bridge Studios Make Up: Samantha Coughlan Cameras: Daniel Spencer Sound: Charlie Emery Branding: Tim Lane Photography: James Hole…
Legacy System Modernization, AI, and Embedded Finance with Mphasis's Rohit Jayachandran
Manage episode 457124209 series 2327542
Content provided by Soar Payments and Soar Payments LLC. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Soar Payments and Soar Payments LLC or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Episode Topic
In this episode of Pay Pod, Kevin Rosenquist engages in a thought-provoking conversation with Rohit Jayachandran, Senior Vice President at Mphasis, a global leader in digital transformation. With over 21 years of experience at the forefront of innovation, Rohit delves into critical topics like modernizing legacy systems, the transformative power of artificial intelligence, and the evolving landscape of embedded finance. The discussion highlights how businesses can navigate the challenges of digital transformation while maintaining a balance between technological ambition and human-centric leadership.
Lessons You’ll LearnThis episode offers invaluable insights into the core principles driving successful leadership in today’s rapidly evolving world. Rohit emphasizes the importance of being high-tech, high-touch, and high-trust in building meaningful connections with employees and clients alike. He also sheds light on the role of AI in accelerating product development, streamlining operations, and enabling businesses to stay agile in a competitive market. Additionally, the rise of embedded finance and its implications for traditional financial institutions are explored, along with how co-innovation can deliver groundbreaking solutions tailored to client needs.
About Our GuestRohit Jayachandran, Senior Vice President at Mphasis, is a visionary leader with over two decades of experience in fintech and digital transformation. Throughout his tenure, he has been instrumental in leading initiatives that modernize legacy systems, adopt AI-driven innovations, and foster collaborative approaches to problem-solving. Known for his deep commitment to ambition, touch, and trust, Rohit’s leadership style is a testament to his belief in delivering exceptional value to both employees and clients. His work at Mphasis includes pioneering projects such as the Sparkle Innovation Lab, which focuses on contextual, client-specific innovation.
Topics CoveredThe episode explores a wide range of critical themes, including how businesses are adapting their leadership strategies in a post-COVID world to foster stronger employee and customer engagement. Rohit also discusses the challenges of legacy systems and the revolutionary role of AI in enhancing operational efficiency and product velocity. The conversation delves into the rise of embedded finance, examining its impact on customer experience and traditional financial services. Lastly, the episode highlights Mphasis’ Sparkle Innovation Lab and its unique co-innovation approach, which has led to significant breakthroughs in contextual and scalable solutions for clients.
432 episodes
ShareManage episode 457124209 series 2327542
Content provided by Soar Payments and Soar Payments LLC. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Soar Payments and Soar Payments LLC or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Episode Topic
In this episode of Pay Pod, Kevin Rosenquist engages in a thought-provoking conversation with Rohit Jayachandran, Senior Vice President at Mphasis, a global leader in digital transformation. With over 21 years of experience at the forefront of innovation, Rohit delves into critical topics like modernizing legacy systems, the transformative power of artificial intelligence, and the evolving landscape of embedded finance. The discussion highlights how businesses can navigate the challenges of digital transformation while maintaining a balance between technological ambition and human-centric leadership.
Lessons You’ll LearnThis episode offers invaluable insights into the core principles driving successful leadership in today’s rapidly evolving world. Rohit emphasizes the importance of being high-tech, high-touch, and high-trust in building meaningful connections with employees and clients alike. He also sheds light on the role of AI in accelerating product development, streamlining operations, and enabling businesses to stay agile in a competitive market. Additionally, the rise of embedded finance and its implications for traditional financial institutions are explored, along with how co-innovation can deliver groundbreaking solutions tailored to client needs.
About Our GuestRohit Jayachandran, Senior Vice President at Mphasis, is a visionary leader with over two decades of experience in fintech and digital transformation. Throughout his tenure, he has been instrumental in leading initiatives that modernize legacy systems, adopt AI-driven innovations, and foster collaborative approaches to problem-solving. Known for his deep commitment to ambition, touch, and trust, Rohit’s leadership style is a testament to his belief in delivering exceptional value to both employees and clients. His work at Mphasis includes pioneering projects such as the Sparkle Innovation Lab, which focuses on contextual, client-specific innovation.
Topics CoveredThe episode explores a wide range of critical themes, including how businesses are adapting their leadership strategies in a post-COVID world to foster stronger employee and customer engagement. Rohit also discusses the challenges of legacy systems and the revolutionary role of AI in enhancing operational efficiency and product velocity. The conversation delves into the rise of embedded finance, examining its impact on customer experience and traditional financial services. Lastly, the episode highlights Mphasis’ Sparkle Innovation Lab and its unique co-innovation approach, which has led to significant breakthroughs in contextual and scalable solutions for clients.
432 episodes
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1 Fix Customer Onboarding and Stop Revenue Leaks - Srikrishnan Ganesan 24:20
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Play Later Play Later Lists Like LikedEpisode Topic: Srikrishnan Ganesan of Rocketlane joins PayPod to explore how modern fintech companies can stop the bleeding from inefficient operations. From delayed onboarding to inadequate project visibility, Sri unpacks why traditional workflows are no longer enough—and how tools like Rocketlane plus AI-driven automation can give your team a real edge. Lessons You’ll Learn: Why customer onboarding directly impacts revenue and retention How to prevent team burnout with better process management The role of time tracking in financial planning and hiring How AI automates documentation, staffing, and communication Why metrics like utilization and time-to-value matter now more than ever About Our Guest: Srikrishnan Ganesan is the Co-Founder and CEO of Rocketlane, a SaaS platform redefining customer onboarding and service delivery. A second-time founder and early employee in multiple startups, Sri has led Rocketlane to become a standout in the world of post-sale operations, focusing on improving internal efficiency, customer experience, and team productivity. Topics Covered: Revenue leakage from poor onboarding Employee burnout from unmanaged project backlogs Time tracking without the hassle AI for project delivery automation Operational metrics that actually move the needle Forecasting future staffing and budgets with data…
1 How to Stop Payment Fraud with Encryption – Ruston Miles 36:01
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Play Later Play Later Lists Like LikedEpisode Topic: Ruston Miles of Bluefin joins PayPod to unravel the real story behind payment data security. From debunking myths around chip card protection to highlighting the need for encryption at the point of interaction, Ruston shares critical insights into why businesses must adopt P2P encryption and tokenization to stay ahead of evolving threats. Lessons You’ll Learn: How to distinguish fraud prevention from data security, the necessity of protecting data at the entry point, why chips don’t equal encryption, and how upcoming technologies like quantum computing and AI are reshaping the threat landscape. About Our Guest: Ruston Miles is the Founder and Chief Strategy Officer at Bluefin, a payment security company that pioneered PCI-validated point-to-point encryption. With decades of experience in cybersecurity, Ruston has been instrumental in setting encryption standards adopted by Visa, Mastercard, and global universities. He’s also a strong advocate for tokenization, quantum-resistant encryption, and secure digital wallets. Topics Covered: The difference between fraud and data breaches How P2P encryption protects data before it can be stolen Why EMV chips give a false sense of security Storing tokens instead of real card numbers Security challenges in higher education and enterprise Quantum computing’s potential threat to public key encryption…
1 Gemini AI Fixes Conversion and AOV Problems – Matthew Stafford 22:02
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Play Later Play Later Lists Like LikedEpisode Topic: Matthew Stafford , Managing Partner at Build Grow Scale, joins PayPod to break down what’s really holding e-commerce stores back from growth—and how conversion rate optimization, rooted in behavioral psychology and powered by AI, is changing the game. Lessons You’ll Learn: Why most CRO fails without psychology, how customer friction kills conversions, and why real-time feedback and simple design build lasting trust. About Our Guest: Matthew Stafford is Managing Partner at Build Grow Scale, an optimization agency focused on maximizing revenue from existing traffic. With a deep background in e-commerce, Matt has worked with over 1,000 stores to optimize user experience, increase revenue per visitor, and leverage data intelligently. His approach blends UX simplicity, customer psychology, and modern AI tools like Google Gemini to help brands grow without unnecessary ad spend. Topics Covered: Why traffic isn’t the problem—conversion is Treating browsers and shoppers differently How friction kills trust Key trust-building elements for e-commerce Using AI to synthesize analytics and sales goals Psychological strategies for better UX and form design…
1 Automating Bank Disputes to Build Trust - Fatemeh Nikayin 27:09
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Play Later Play Later Lists Like LikedEpisode Topic: Fatemeh Nikayin , Co-founder and CEO of Rivero AG , joins PayPod to reveal how AI-powered solutions are transforming how banks manage payment disputes. She shares how building trust, minimizing customer distress, and enabling lightweight innovation are critical for modern fintech success. Lessons You’ll Learn: How protecting customer data unlocks bank adoption, why customer dispute experiences can determine brand loyalty, and why AI needs to be applied differently in regulated industries like finance. About Our Guest: Fatemeh Nikayin is the Co-founder and CEO of Rivero AG, a fintech company helping banks modernize the payment dispute process using AI and rule-based automation. Fatemeh has deep experience working within financial services and studied Internet of Things platforms at the PhD level, giving her a unique perspective on platform adoption, customer experience, and privacy-centric innovation. Topics Covered: Why SaaS for banks must prioritize data sovereignty The growing strategic importance of payment operations How customer disputes can become trust-building opportunities Applying AI carefully: rule-based vs. LLMs in fintech Challenges of modernizing banks with legacy systems How payment dispute handling differs across regions…
1 Building Real Startups with Purpose – Kanyi Maqubela 37:18
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Play Later Play Later Lists Like LikedEpisode Topic: Kanyi Maqubela, Managing Partner at Kindred Ventures, joins PayPod to discuss how values-led venture capital supports high-impact startups across fintech, climate, and more. Discover how Kindred identifies founders who move fast, think big, and adapt as they scale game-changing ideas into real-world solutions. Lessons You’ll Learn: Why startup success hinges on speed and altitude-shifting, how to think about funding vs. profitability, and the importance of empathetic market insight when serving underrepresented or global communities. About Our Guest: Kanyi Maqubela is the Managing Partner at Kindred Ventures, a firm backing mission-aligned startups that want to reshape industries. With investments across fintech, health, and frontier tech, Kanyi draws from years of founder-first investing and has a sharp lens on team-building, product-market fit, and scalable impact. Topics Covered: The role of velocity and quick iteration in startup success How VC can be a vehicle for real-world problem solving Startup risk frameworks and phases of survival The critical skill of "altitude shifting" in founders Diversity in startups: Empathy > Demographics Where fintech is heading—just-in-time lending, modular ledgers, and more Balancing profit and purpose in early-stage companies…
1 Avoid IRS Surprises with Year-Round Tax Planning Sohail Sadeghi 22:24
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Play Later Play Later Lists Like LikedEpisode Topic: Sohail Sadeghi, founder of Atlantis Tax Group, joins PayPod to explore how business owners, investors, and high-income earners can shift their mindset from tax compliance to tax strategy. Sohail shares his insights on the most common tax mistakes he’s seen, provides guidance on leveraging real estate for tax benefits, and explains how proactive tax planning can save thousands of dollars in the long run. Lessons You’ll Learn: Discover the importance of proactive tax planning throughout the year. Learn the tax deductions and credits specific to your business or industry. Understand how to reduce your taxable income using retirement accounts and real estate investments.Find out why you should consult with a tax professional beyond tax season. About Our Guest: Sohail Sadeghi is the founder of Atlantis Tax Group, a firm dedicated to helping clients with tax planning and strategy. With years of experience in navigating the tax system, Sohail helps individuals and businesses lower their tax liabilities while building long-term financial success. His client-focused approach sets him apart from traditional tax firms by providing personalized strategies and regular planning sessions throughout the year. Topics Covered: Tax planning for business owners and investors Maximizing deductions and credits based on your industry The importance of tax planning beyond tax season Tax strategies for real estate investors and short-term rental deductions…
1 How Alternative Data Transforms Credit Risk – with John Gordon 26:48
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Play Later Play Later Lists Like LikedEpisode Topic John Gordon, CEO of ValidiFI, joins PayPod to discuss how alternative data is revolutionizing credit risk assessment. Discover how using ACH history, bank account behavior, and fraud signals is giving lenders a clearer, fairer view of consumer creditworthiness in today’s fast-changing financial landscape. Lessons You’ll Learn Explore why credit scores are no longer enough, and how alternative data fills the gaps. Learn how fraud prevention is evolving, how underserved populations benefit from better data, and why ACH validation is becoming a fintech essential. About Our Guest John Gordon is the CEO of ValidiFI, a SaaS platform that helps financial institutions assess credit risk and fraud through alternative data. With over a billion consumer inquiries analyzed, ValidiFI helps lenders, processors, and service providers unlock the power of bank behavior, account validation, and predictive analytics to make smarter decisions. Topics Covered: Credit scores vs. alternative data ACH validation and fraud detection Bank account behavior as a risk indicator Financial inclusion and non-prime consumers Buy Now, Pay Later and missing data in bureaus Emerging trends in data consortiums and fintech regulation…
1 Blockchain Money Transfer Tools for Finance Leaders to Cut FX Costs Globally with Kevin Lehtiniitty 33:39
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Play Later Play Later Lists Like LikedEpisode Topic Today’s episode gets into the weeds into how stablecoins are transforming cross-border payments and financial access. Kevin Lehtiniitty, CEO of Borderless.xyz, reveals how his team is building the connective tissue for global stablecoin movement by partnering with licensed financial institutions. This episode uncovers the opportunities and challenges in building a compliant, scalable crypto payment network that thrives in both developed and emerging markets. Lessons You’ll Learn You’ll learn why stablecoins are reshaping how people save, spend, and move money globally, especially in inflation-stricken economies. Kevin breaks down the difference between fiat-backed and algorithmic stablecoins, explains how Borderless.xyz operates without holding custody of funds, and explores how compliance and innovation can coexist in crypto infrastructure. About Our Guest Kevin Lehtiniitty is the CEO of Borderless.xyz, a fintech startup building the world’s largest stablecoin orchestration network. Kevin’s journey began with a rejected Bitcoin transaction that led him to question the role of banks and the need for permissionless money. Before founding Borderless.xyz, he worked in regulated crypto custody and healthcare fintech. He’s a strong advocate for financial freedom, regulatory clarity, and building tech that levels the global playing field. Topics Covered: What stablecoins should be—and why algorithmic ones don’t qualify How Borderless.xyz connects local payment rails via a global network Dollarization and stablecoins as proxies for USD in emerging markets Regulatory challenges and why being non-custodial matters The rise of stablecoin-driven neobanks across Latin America and Africa CBDCs and the looming impact of forced conversions in authoritarian regimes Lessons from banking restrictions and the push for financial innovation…
1 DeFi Yield Strategy for Fintech Builders to Launch Scalable Crypto Products with Maxim Galash 27:56
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Play Later Play Later Lists Like LikedEpisode Topic Today’s conversation explores how decentralized finance (DeFi) has transformed the crypto landscape, especially for businesses in emerging markets. Maxim Galash, CEO of Coinchange, shares insights on building automated yield products, the role of stablecoins in global commerce, and how regulation is shaping the future of financial infrastructure in crypto. Lessons You’ll Learn You’ll learn how platforms like Coinchange offer passive income opportunities through a combination of staking, hedge funds, and DeFi protocols. Max explains why they pivoted to B2B after the collapse of Celsius and BlockFi, how stablecoins enable cross-border transactions, and what the future holds for regulation, innovation, and adoption in DeFi. About Our Guest Maxim Galash is the CEO of Coinchange, a fintech company offering automated crypto yield products tailored for fintechs and B2B platforms in emerging markets. Under his leadership, Coinchange has shifted from a retail-focused platform to a sophisticated infrastructure provider, enabling clients to earn yield via staking, hedge funds, and decentralized liquidity pools. Max is also closely involved with navigating international compliance, helping businesses provide regulated yield products globally. Topics Covered DeFi vs CeFi: What’s changed since the 2022 crypto crashes Why Coinchange moved from retail to B2B How stablecoins are used in cross-border payments Managing risk through diversified, automated strategies Regulatory challenges across the US, EU, and emerging markets The role of Telegram blockchain and the future of mini apps Tokenized T-bills and institutional DeFi adoption…
Episode Topic In this episode of PayPod, host Kevin Rosenquist sits down with Adam Katz, founder and CEO of Kaletra, to discuss the challenges and inefficiencies in foreign exchange (FX) trading. Despite FX being a $7.2 trillion daily market, many financial institutions still rely on outdated legacy systems, leading to high fees, slow transactions, and inefficiencies. Adam explores why banks hesitate to modernize their FX infrastructure and how AI, automation, and fintech innovation can drive the future of cross-border transactions. They also touch on the role of blockchain, cryptocurrency, and geopolitical shifts in shaping the FX landscape. Lessons You’ll Learn In this insightful discussion, Adam shares why banks struggle with outdated technology, how legacy banking systems create hidden costs, and the impact of government debt on currency volatility. You’ll learn about the true cost of FX inefficiencies, how fintech disruptors are offering better alternatives, and why AI-driven automation is the key to lowering transaction costs. Adam also breaks down the hype vs. reality of blockchain in FX, revealing why traditional finance is still reluctant to embrace digital currencies. About Our Guest Adam Katz is the founder and CEO of Kaletra, a company dedicated to modernizing FX trading through cutting-edge financial technology. With years of experience in foreign exchange markets and fintech innovation, Adam has deep insights into the challenges banks face with legacy systems. From his early days in computer programming to his work in financial services, Adam has been passionate about building modern, efficient infrastructure for FX trading. Topics Covered The inefficiencies of legacy FX trading systems. Why banks resist technology upgrades despite high costs. The hidden fees in cross-border transactions. How AI and automation are reshaping FX trading. The role of blockchain and digital currencies in finance. Geopolitical shifts and their impact on global currency markets…
1 Real Time Website Protection for Security Leaders to Stop Push Button Scam Kits with Kate Cox 27:58
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Play Later Play Later Lists Like LikedEpisode Topic In this episode of PayPd , host Kevin Rosenquist explores the urgent and growing issue of online impersonation and digital fraud with Kate Cox, Business Development Lead at Memcyco. As cyber threats become more sophisticated, Memcyco is pioneering real-time detection technology to uncover spoofed websites and protect both businesses and their customers from fraud. Lessons You’ll Learn This episode dives deep into how fake websites are created, the mechanics of phishing and spoofing attacks, and the real-time tools being used to stop fraud before it starts. You’ll gain insight into the role AI plays on both sides of the cybersecurity battle—enabling cybercriminals and empowering defenders. Kate also shares how businesses can protect their users and build long-term digital trust in an increasingly risky online world. About Our Guest Kate Cox is the Business Development Lead at Memcyco, a company at the forefront of digital fraud prevention. With a strong background in cybersecurity and business strategy, Kate works closely with organizations to implement proactive fraud protection solutions. Her mission is to make the internet safer by helping companies detect and block spoof sites in real time—before the damage is done. Topics Covered The rise and risk of spoofed websites The difference between phishing and spoofing attacks How Memcyco’s real-time detection technology works The role of AI in modern cybercrime Building digital trust through proactive protection Emerging threats like session hijacking and man-in-the-browser attacks…
1 How Digital Banking Helps Investors Manage Money Efficiently Tomas Navickas 27:37
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Play Later Play Later Lists Like LikedEpisode Topic In this episode, we dive into the world of fintech innovation with Tomas Navickas, the CTO and co-founder of myTU. He shares insights on how myTU is transforming digital banking and enhancing financial accessibility. As a leader in the industry, Tomas discusses the challenges of scaling a fintech startup, the role of technology in financial services, and how myTU aims to simplify money management for individuals and businesses. Lessons You’ll Learn This episode will equip you with key insights into modern banking solutions and the fintech landscape. You’ll discover how emerging financial technologies are reshaping the industry and what it takes to drive innovation in digital payments. Tomas also shares practical advice on entrepreneurship in fintech, the importance of security and compliance, and how businesses can leverage fintech solutions to streamline operations. About Our Guest Tomas Navickas is a seasoned fintech expert and technology leader with a passion for financial innovation. As the CTO and co-founder of myTU, he has played a pivotal role in shaping the platform’s vision, focusing on secure and user-friendly digital banking solutions. His expertise spans software development, financial technology, and business strategy, making him a key figure in the industry’s digital transformation. Topics Covered The evolution of digital banking Challenges of building a fintech startup The future of financial technology How myTU is changing money management…
1 How Facilitation Transforms Teams & Drives Success with Therese Miclot 30:33
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Play Later Play Later Lists Like LikedEpisode Topic Effective leadership is more crucial than ever in today’s fast-changing work environment. But what does it truly take to lead with confidence, clarity, and compassion? In this episode of PayPod, we welcome leadership coach and facilitation expert Therese Miclot, who has spent over two decades helping individuals develop the skills to lead with impact. We explore how facilitation plays a key role in leadership, how leaders can cultivate the right mindset, and why mastering communication is essential for team success. Whether you’re managing a remote team, navigating difficult conversations, or striving to improve your influence, this conversation is packed with actionable insights to elevate your leadership skills. Lessons You’ll Learn Leadership is more than just managing people—it’s about guiding teams effectively, fostering engagement, and making strategic decisions that drive results. In this episode, you’ll learn how facilitation skills can make you a more effective leader, including active listening, storytelling, and navigating tough discussions. Therese shares why great leadership starts with mindset and how self-awareness can shape the way you interact with your team. We also explore practical ways to enhance meeting dynamics, prevent disengagement, and ensure your team feels heard and valued. Whether you’re leading in a traditional office, hybrid setup, or fully remote environment, these strategies will help you foster a culture of collaboration and accountability. About Our Guest Therese Miclot is an executive coach, leadership development expert, and the author of The Facilitation Advantage. With a background in industrial and organizational psychology, she has spent over 20 years working with top executives, helping them master the art of leadership through facilitation techniques. She has led global learning and development initiatives, worked closely with C-suite leaders on succession planning, and helped organizations enhance their team effectiveness. Through her coaching and workshops, she empowers leaders to communicate with confidence, delegate effectively, and create an environment where teams thrive. You can find her insights on leadership and facilitation at TheFacilitationAdvantage.com or follow her on LinkedIn. Topics Covered What facilitation really means in leadership and why it’s a critical skill.The impact of mindset on leadership effectiveness and team dynamics.The importance of active listening and how it can transform team engagement.How to run better meetings, avoid disengagement, and encourage meaningful participation.Why storytelling is a powerful tool for influence and communication.The challenges of remote and hybrid leadership and how to adapt for success.How leaders can balance psychological safety with accountability.Practical tips for developing facilitation skills to elevate your leadership.…
1 Simplifying F&I Products in Auto Finance with F&I Sentinel's Stephen McDaniel 28:47
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Play Later Play Later Lists Like LikedEpisode Topic In this episode of PayPad, we sit down with Stephen McDaniel, CEO of F&I Sentinel, to uncover the complexities of auto financing compliance and the hidden world of F&I products. From gap waivers to extended warranties, Stephen sheds light on how these financial products impact both consumers and lenders. We also explore how compliance regulations shape the car-buying experience, what role lenders play in ensuring fair practices, and how technology is revolutionizing auto finance compliance. Stephen shares his expert insights on what the future holds for car buying, digital retailing, and F&I product transparency. Lessons You’ll Learn This episode will provide a deeper understanding of F&I products, including what they are, why they matter, and how they can protect or potentially exploit consumers. You’ll learn how compliance in auto finance ensures fairness and transparency, why lenders need to be more vigilant about what they finance, and how technology-driven solutions like Citadel are reshaping the industry. If you've ever questioned the fine print on extended warranties, tire and wheel protection plans, or gap waivers, this discussion will equip you with the knowledge to make smarter financial decisions when purchasing a vehicle. About Our Guest Stephen McDaniel is a regulatory compliance expert with nearly two decades of experience in the F&I industry. Before founding F&I Sentinel, he worked as a regulatory attorney, helping craft legislation and compliance frameworks for automotive finance products. His deep industry knowledge and legal expertise led him to create Citadel, a platform designed to help lenders validate and approve F&I products before financing them. With a background in law and accounting, Stephen brings a unique perspective on the intersection of business, compliance, and consumer protection in the automotive sector. Topics Covered We cover a wide range of essential topics, including: What F&I products are and how they impact car buyers The importance of compliance in auto finance and why lenders must pay attention How F&I Sentinel's Citadel platform is transforming the industry The shift toward digital car buying and what it means for consumers Common misconceptions about dealership add-ons and how to protect yourself The future of auto finance and how technology is making the process more transparent and fair…
1 Optimizing Subscription Payments with Revolv3's Robert Podlesni 35:03
35:03 Play Later Play Later Lists Like Liked35:03
Play Later Play Later Lists Like LikedEpisode Topic In this episode of PayPod, host Kevin Rosenquist sits down with Robert Podlesni, Chief Product Officer of Revolv3, to explore the rapidly evolving landscape of subscription-based payment processing. As businesses increasingly shift to subscription models, optimizing payment approval rates and minimizing involuntary churn has never been more critical. Robert shares insights into the cutting-edge technology Revolv3 is leveraging to streamline payment processing, reduce transaction failures, and enhance revenue retention. Beyond payments, we dive into his passion for motorsports, drawing parallels between racing and the fast-paced world of fintech. Lessons You’ll Learn Listeners will gain a deep understanding of the challenges businesses face with payment declines and how strategic payment routing can significantly improve approval rates. Robert also breaks down Revolv3’s innovative pricing model, which only charges for successful transactions, making it a game-changer for merchants. Additionally, he shares his perspective on the future of payment technologies, from real-time payments to the evolving role of alternative payment methods and blockchain. His unique background in racing offers valuable lessons on handling pressure, agility in decision-making, and the importance of adaptability—essential qualities for navigating the fintech industry. About Our Guest Robert Podlesni is the Chief Product Officer of Revolv3, a company at the forefront of optimizing subscription billing and payment orchestration. With a career rooted in payments, he previously worked at Experian, where he spearheaded internal billing initiatives. Beyond fintech, Robert has an impressive background in motorsports, having won multiple championships in Formula F2000 and competed in endurance racing. Today, he not only drives innovation in payment processing but also coaches aspiring racers in the USF Pro 2000 series. His ability to balance the high-speed demands of both industries makes him a fascinating guest with a wealth of knowledge to share. Topics Covered The role of payment optimization in reducing involuntary churn How Revolv3 achieves industry-leading transaction approval rates The impact of real-time payments and alternative payment methods Lessons from the motorsports world that apply to fintech The future of subscription-based payment models The importance of security in payment processing without adding friction Robert’s journey from auto racing to payments and fintech leadership…
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