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#126: Leading with Empathy: How Scott Kashman is Restoring Humanity in Healthcare
Manage episode 481756956 series 2827759
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Scott Kashman, President of Ascension St. Vincent’s Riverside Hospital, shares how empathy, humility, and intentionality have shaped his leadership journey and the cultures he builds.
Through personal stories — from early career turning points to real-world practices like executive shadowing and employee feedback loops — Scott reveals what it truly means to restore humanity in healthcare and how leaders can build trust that lasts.
💡 Key themes:
Leading with purpose through small, consistent actions
Embedding empathy across departments, shifts, and teams
How feedback fuels better strategy and culture
Restoring connection between patients, providers, and leadership
📍This conversation is part of the Workforce Belonging & Retention Design-Thinking Program for Health System, Clinical and Nursing Leaders.
🔗 Learn more:
https://healthcare.ageofpersonalization.com/design-thinking
#EmpathyInLeadership #ScottKashman #HealthcareCulture #WorkforceBelonging #DesignThinkingHealthcare #GlennLlopis #HumanizingHealthcare
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