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Conflict: Uncomfortable, Yet Necessary with Jennifer Jones-Patulli

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Manage episode 246204990 series 2505506
Content provided by Marcus Blankenship. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Marcus Blankenship or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Episode Description

​Is conflict always a bad thing? In this episode of Programming Leadership, Marcus and his guest, Jennifer Jones-Patulli, discuss how people tend to think about conflict and how they handle it. Jennifer provides insight and tools to use as leaders to help handle conflict situations within an organization and among staff. Conflict may be uncomfortable, but it is not always bad.

Show Notes

  • Fight, flight, or freeze reactions
  • Cultures approach conflict differently
  • Conflict is not a problem but can become a problem
  • Time pressure plays into how people handle conflict
  • People have different triggers that increase their heart rate and it’s important to know your triggers
  • Scale and interdependent pairs
  • Tactical vs. strategic
  • Leaders should have an awareness of how to handle conflict
  • Pattern spotting questions
  • Tension provokes uncertainty which can then change dynamics of individuals or even teams

Links:

  continue reading

49 episodes

Artwork
iconShare
 
Manage episode 246204990 series 2505506
Content provided by Marcus Blankenship. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Marcus Blankenship or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Episode Description

​Is conflict always a bad thing? In this episode of Programming Leadership, Marcus and his guest, Jennifer Jones-Patulli, discuss how people tend to think about conflict and how they handle it. Jennifer provides insight and tools to use as leaders to help handle conflict situations within an organization and among staff. Conflict may be uncomfortable, but it is not always bad.

Show Notes

  • Fight, flight, or freeze reactions
  • Cultures approach conflict differently
  • Conflict is not a problem but can become a problem
  • Time pressure plays into how people handle conflict
  • People have different triggers that increase their heart rate and it’s important to know your triggers
  • Scale and interdependent pairs
  • Tactical vs. strategic
  • Leaders should have an awareness of how to handle conflict
  • Pattern spotting questions
  • Tension provokes uncertainty which can then change dynamics of individuals or even teams

Links:

  continue reading

49 episodes

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