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Are these digital CX resolutions on your list for 2024?

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Manage episode 388342419 series 1751165
Content provided by TELUS Digital. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by TELUS Digital or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Note: Since publishing this episode, we’ve rebranded to TELUS Digital.

On this episode, we look back at our first season of Questions for now — and highlight six customer experience (CX) resolutions to consider as your brand rings in the new year.

We’ve asked a number of big questions this past season, covering topics like automation, changing customer preferences, algospeak and more. Join us as we recap some of the actionable insights shared by CX thought leaders.

Visit our website to learn more about TELUS Digital.

  continue reading

26 episodes

Artwork
iconShare
 
Manage episode 388342419 series 1751165
Content provided by TELUS Digital. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by TELUS Digital or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Note: Since publishing this episode, we’ve rebranded to TELUS Digital.

On this episode, we look back at our first season of Questions for now — and highlight six customer experience (CX) resolutions to consider as your brand rings in the new year.

We’ve asked a number of big questions this past season, covering topics like automation, changing customer preferences, algospeak and more. Join us as we recap some of the actionable insights shared by CX thought leaders.

Visit our website to learn more about TELUS Digital.

  continue reading

26 episodes

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