Reframe for Resilience: Dr. Frank L. Douglas on Leading with Service and Strength with D. Carl Brown

Reframe for Resilience

Episode Summary:

In this episode of Reframe for Resilience, Dr. Frank Douglas speaks with D. Carl Brown, Director of Human Resources at Total Life Changes. With over 15 years in HR, Carl shares his passion for serving people, problem-solving, and fostering an inclusive workplace. He discusses the importance of diversity, equity, and inclusion (DEI), leading with core values, and creating a culture where employees feel valued and supported.

Key topics include:

• Carl’s transition into HR leadership and his journey in the industry.
• The role of HR as first responders in the workplace.
• How Total Life Changes has maintained a strong culture of inclusion and belonging.
• Strategies for helping employees reframe challenges and reduce anxiety.
• The power of love, respect, and listening in fostering resilience and connection.

This episode is an insightful conversation for leaders, HR professionals, and anyone passionate about workplace culture and resilience.

Timeline Summary:

[00:00]: Introduction by Dr. Frank Douglas using the shattered glass metaphor for resilience.

[01:30]: Welcoming D. Carl Brown and discussing his HR career spanning 15 years.

[03:00]: Carl’s early HR struggles—balancing paperwork and people work.

[05:00]: The role of HR as first responders in the business world.

[07:00]: Addressing anxiety around DEI shifts in the workplace and leading with inclusion.

[09:30]: How Total Life Changes' core values foster a culture of belonging.

[11:00]: Carl’s approach to leadership—mentorship, open-door policy, and leading with service.

[12:30]: The importance of listening, respect, and cultural sensitivity in diverse workplaces.

[13:00]: Closing reflections on love, community, and resilience.

Link & Resources:

● Learn more about Total Life Changes: Total Life Changes

● Explore resilience and leadership: Safe Haven Dialogues

● Connect with D. Carl Brown: LinkedIn Profile

Closing Remarks:

Thank you for tuning in to this episode of Reframe for Resilience. D. Carl Brown reminds us that HR is more than just a role—it’s a service, a mission, and a responsibility to foster a culture of inclusion, respect, and resilience. His insights on DEI, leadership, and leading with love and integrity offer valuable lessons for HR professionals and business leaders alike.

If you enjoyed this episode, please share it with your network, rate and review the podcast, and follow us for more inspiring conversations. Let’s continue reframing challenges into opportunities together!