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380. How Vera Bradley transformed a legacy brand

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Manage episode 477329315 series 1444795
Content provided by National Retail Federation. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by National Retail Federation or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Vera Bradley, the beloved purse, travel and accessory retailer, recently refreshed their brand look and strategy to increase brand awareness and expand their consumer profile. Vera Bradley’s CEO, Jackie Ardrey, joins us to discuss the brand’s transformation, the Vera Bradley customer and how the company stays ahead in the ever-evolving retail industry. She also shares what she loves most about working in retail and her impactful career advice.

(00:00:00) Introductions

(00:00:39) Highlights of the NRF Big Show

(00:01:39) Ardrey’s career background

(00:07:50) The pace of change in retail

(00:09:30) Vera Bradley’s transformation journey

(00:15:05) Balancing brand loyalty with an expanding customer base

(00:17:49) Facing the unpredictability of consumers

(00:21:39) Ardrey’s best career advice

The National Retail Federation is the world’s largest retail trade association.

Every day, we passionately stand up for the people, policies and ideas that help retail succeed.

Resources:

verabradley.com

• Get ready for Retail’s Big Show in NYC

Become an NRF member and join the world’s largest retail trade association

• Learn about our retail education platform, NRF Foundation, at nrffoundation.org

• Learn about retail advocacy at nrf.com/advocacy

• Find more episodes at retailgetsreal.com

Related:

What to know about the consumer in 2025

Produced by Crate Media.

  continue reading

378 episodes

Artwork
iconShare
 
Manage episode 477329315 series 1444795
Content provided by National Retail Federation. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by National Retail Federation or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Vera Bradley, the beloved purse, travel and accessory retailer, recently refreshed their brand look and strategy to increase brand awareness and expand their consumer profile. Vera Bradley’s CEO, Jackie Ardrey, joins us to discuss the brand’s transformation, the Vera Bradley customer and how the company stays ahead in the ever-evolving retail industry. She also shares what she loves most about working in retail and her impactful career advice.

(00:00:00) Introductions

(00:00:39) Highlights of the NRF Big Show

(00:01:39) Ardrey’s career background

(00:07:50) The pace of change in retail

(00:09:30) Vera Bradley’s transformation journey

(00:15:05) Balancing brand loyalty with an expanding customer base

(00:17:49) Facing the unpredictability of consumers

(00:21:39) Ardrey’s best career advice

The National Retail Federation is the world’s largest retail trade association.

Every day, we passionately stand up for the people, policies and ideas that help retail succeed.

Resources:

verabradley.com

• Get ready for Retail’s Big Show in NYC

Become an NRF member and join the world’s largest retail trade association

• Learn about our retail education platform, NRF Foundation, at nrffoundation.org

• Learn about retail advocacy at nrf.com/advocacy

• Find more episodes at retailgetsreal.com

Related:

What to know about the consumer in 2025

Produced by Crate Media.

  continue reading

378 episodes

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