The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
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Rachel Cooke is your guide to leadership and communication, helping you craft a workplace environment you can feel good about. She’ll share tips to help you balance your work and personal life, effectively invest your time, and be mindful about where you’re devoting your energy. Let Rachel help you navigate your path to success—however you define it.
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Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have ...
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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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How to Deal With Contract Downgrades and Cancellations
Manage episode 352307634 series 2999005
Content provided by Pete Jansons Justin Roff-Marsh Jamie Carnie. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Pete Jansons Justin Roff-Marsh Jamie Carnie or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
#revopswithanedge #revops #revopspodcast
Bill Mahoney the Chief Customer Officer at Comply joins the SAASholes Revenue Operations Podcast with Jason Ferrara and Pete Jansons.
In the opening clip Bill Mahoney talks about one of the things to watch out for in 2023 is Customers wanting to down grade our break their contracts
Other Topics discussed:
When Did Customer Service turn into Customer Success
What Does a Chief Customer Officer do?
How do you compensate a Customer Success Team?
Customer Trouble Tickets are the foundation
Voice of the Customer
Evolution of Customer Success ever the last 20 years
Success People are Teachers and helpers
Customers are looking for cost certainty in uncertain times
Who speaks 2nd in the Board Room?
How does marketing and success work together?
https://www.comply.com/
https://www.comply.com/leadership
173 episodes
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Manage episode 352307634 series 2999005
Content provided by Pete Jansons Justin Roff-Marsh Jamie Carnie. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Pete Jansons Justin Roff-Marsh Jamie Carnie or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
#revopswithanedge #revops #revopspodcast
Bill Mahoney the Chief Customer Officer at Comply joins the SAASholes Revenue Operations Podcast with Jason Ferrara and Pete Jansons.
In the opening clip Bill Mahoney talks about one of the things to watch out for in 2023 is Customers wanting to down grade our break their contracts
Other Topics discussed:
When Did Customer Service turn into Customer Success
What Does a Chief Customer Officer do?
How do you compensate a Customer Success Team?
Customer Trouble Tickets are the foundation
Voice of the Customer
Evolution of Customer Success ever the last 20 years
Success People are Teachers and helpers
Customers are looking for cost certainty in uncertain times
Who speaks 2nd in the Board Room?
How does marketing and success work together?
https://www.comply.com/
https://www.comply.com/leadership
173 episodes
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Similar to SaasHoles "Rev Ops with an edge"
The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
…
continue reading
Wharton faculty and industry leaders discuss their latest research, books, and relevant business topics. Hosted on Acast. See acast.com/privacy for more information.
…
continue reading
Rachel Cooke is your guide to leadership and communication, helping you craft a workplace environment you can feel good about. She’ll share tips to help you balance your work and personal life, effectively invest your time, and be mindful about where you’re devoting your energy. Let Rachel help you navigate your path to success—however you define it.
…
continue reading
DISQO’s podcast features the brightest minds fueling product teams. Subscribe to learn how product management and strategy are being driven by putting customer experience (CX) front and center. Learn more and subscribe at tipm.feedbackloop.com
…
continue reading
Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have ...
…
continue reading
Entrepreneurship and business techniques and tips you won't learn in business school.
…
continue reading
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
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