Big tech is transforming every aspect of our world. But how, and at what cost? This season of Land of the Giants – The Disney Dilemma – focuses on Disney’s ability to weather the ups and downs of the business cycle and changing tastes and explores what has kept it successful for over 100 years. The entertainment giant has leveraged nostalgia and its intellectual property to build a beloved brand, but after an acquisition spree that included Marvel, Lucasfilm, and 20th Century Fox, can it sus ...
…
continue reading
Content provided by Dan Sixsmith. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dan Sixsmith or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
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197: Salesforce.com's Patty Hager | 5 Keys To Success in 2025
Manage episode 465975066 series 1523502
Content provided by Dan Sixsmith. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dan Sixsmith or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this engaging conversation, Dan Sixsmith interviews Patty Hager, the Vice President of Solutions for SMB at Salesforce. They discuss the evolving landscape of B2B sales, the importance of AI in enhancing sales processes, and the critical skills needed for success in sales. Patty shares her journey from wanting to be a flight attendant to becoming a leader in tech sales, emphasizing the significance of mentorship, structure in sales, and understanding client needs. The discussion also touches on leadership strategies, personal growth, and defining success in both professional and personal contexts.
Takeaways
Patty Hager leads the solutions organization for SMB at Salesforce.
Sales finesse involves understanding client needs and simplifying complex solutions.
B2B sales processes are no longer linear; clients prefer self-service options.
AI is becoming integral to the sales process, enhancing efficiency and client engagement.
Structure in sales is essential, but it should be adaptable to client preferences.
Patty encourages taking on challenging roles for personal and professional growth.
Mentorship plays a crucial role in career development, especially for women in tech.
Understanding the 'why' behind team members' motivations is key to effective leadership.
AI can help automate mundane tasks, allowing salespeople to focus on strategic conversations.
Success is about making a positive impact and enjoying each day.
Chapters
00:00 Introduction to Patty Hager and Salesforce
03:11 The Role of Solutions in SMB at Salesforce
06:17 Defining Sales Finesse in B2B
09:19 The Evolution of B2B Tech Sales
12:18 Leveraging AI in Sales Conversations
15:18 The Importance of Structure in Sales
18:29 Patty Hager's Journey and Early Career
21:17 Key Characteristics for Sales Success
24:09 Embracing Change and Growth
26:41 Engaging Leadership in 2025
29:26 The Impact of Mentorship
32:16 Creating a Collaborative Culture
36:00 AI and Customer Experience
38:42 Finding Inspiration and Balance
41:42 Defining Success
45:43 Introduction to the Conversation
45:44 Exploring Key Themes
46:00 Introduction to Sales Dynamics
46:00 Understanding Customer Needs
192 episodes
Share
Manage episode 465975066 series 1523502
Content provided by Dan Sixsmith. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dan Sixsmith or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this engaging conversation, Dan Sixsmith interviews Patty Hager, the Vice President of Solutions for SMB at Salesforce. They discuss the evolving landscape of B2B sales, the importance of AI in enhancing sales processes, and the critical skills needed for success in sales. Patty shares her journey from wanting to be a flight attendant to becoming a leader in tech sales, emphasizing the significance of mentorship, structure in sales, and understanding client needs. The discussion also touches on leadership strategies, personal growth, and defining success in both professional and personal contexts.
Takeaways
Patty Hager leads the solutions organization for SMB at Salesforce.
Sales finesse involves understanding client needs and simplifying complex solutions.
B2B sales processes are no longer linear; clients prefer self-service options.
AI is becoming integral to the sales process, enhancing efficiency and client engagement.
Structure in sales is essential, but it should be adaptable to client preferences.
Patty encourages taking on challenging roles for personal and professional growth.
Mentorship plays a crucial role in career development, especially for women in tech.
Understanding the 'why' behind team members' motivations is key to effective leadership.
AI can help automate mundane tasks, allowing salespeople to focus on strategic conversations.
Success is about making a positive impact and enjoying each day.
Chapters
00:00 Introduction to Patty Hager and Salesforce
03:11 The Role of Solutions in SMB at Salesforce
06:17 Defining Sales Finesse in B2B
09:19 The Evolution of B2B Tech Sales
12:18 Leveraging AI in Sales Conversations
15:18 The Importance of Structure in Sales
18:29 Patty Hager's Journey and Early Career
21:17 Key Characteristics for Sales Success
24:09 Embracing Change and Growth
26:41 Engaging Leadership in 2025
29:26 The Impact of Mentorship
32:16 Creating a Collaborative Culture
36:00 AI and Customer Experience
38:42 Finding Inspiration and Balance
41:42 Defining Success
45:43 Introduction to the Conversation
45:44 Exploring Key Themes
46:00 Introduction to Sales Dynamics
46:00 Understanding Customer Needs
192 episodes
All episodes
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Similar to Sales Is King
Big tech is transforming every aspect of our world. But how, and at what cost? This season of Land of the Giants – The Disney Dilemma – focuses on Disney’s ability to weather the ups and downs of the business cycle and changing tastes and explores what has kept it successful for over 100 years. The entertainment giant has leveraged nostalgia and its intellectual property to build a beloved brand, but after an acquisition spree that included Marvel, Lucasfilm, and 20th Century Fox, can it sus ...
…
continue reading
Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
…
continue reading
News and insight from the business world. Download the podcast via the BBC Sounds app.
…
continue reading
The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
…
continue reading
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
…
continue reading
Some Goodness is hosted by Richard Ellis, a seasoned sales leader passionate about inviting top business minds to share their wisdom. Each episode is only 15-20 minutes, perfect for your commute or workout.
…
continue reading
In each episode of "Goldman Sachs Exchanges," people from the firm share their insights on developments shaping industries, markets and the global economy.
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