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198: Branding and Storytelling | Bruno Bertini of 8x8

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Manage episode 470651582 series 1523502
Content provided by Dan Sixsmith. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dan Sixsmith or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

In this engaging conversation, Dan Sixsmith interviews Bruno Bertini, the CMO of 8x8, discussing the evolving role of the CMO in today's business landscape. Bruno shares insights on branding, storytelling in B2B, and the importance of customer experience. He emphasizes the need for CMOs to be business operators, bridging gaps between marketing, sales, and customer success. The discussion also touches on leadership styles, personal growth, and the significance of mentorship in shaping one's career. Bruno concludes with a powerful mantra: 'Enjoy being while becoming.'

Takeaways

Bruno Bertini emphasizes the importance of storytelling in B2B marketing.

The role of the CMO is evolving to become more integrated with business operations.

Building a brand in a commoditized market requires a focus on customer-centric messaging.

Effective marketing should be seen as a continuous process, not just a sales tool.

Leadership in marketing involves fostering a culture of trust and high expectations.

Mentorship plays a crucial role in professional development and growth.

The CMO should act as a glue between different departments within the organization.

Success is defined by continuous improvement and learning.

A strong company culture is essential for team dynamics and performance.

Enjoying the journey of growth is as important as the end goals.

Chapters

00:00 Introduction to Bruno Bertini and 8x8

02:17 The Role of Storytelling in B2B Branding

06:16 The Evolving Profile of the CMO

10:20 Marketing as the Glue in Organizations

20:13 Bruno's Personal Journey and Early Influences

27:47 The Duality of Creativity and Operations

28:53 Early Influences and Entrepreneurial Spirit

31:51 Transformative Experiences at Disney

36:24 Path to Leadership and Mentorship

39:45 Leadership Style and Team Dynamics

44:23 The Role of Mentorship in Growth

47:27 Defining Success and Continuous Improvement

51:43 Introduction to the Conversation

51:44 Exploring Key Themes

52:00 Introduction to Sales Dynamics

52:00 Understanding Customer Needs

  continue reading

192 episodes

Artwork
iconShare
 
Manage episode 470651582 series 1523502
Content provided by Dan Sixsmith. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dan Sixsmith or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

In this engaging conversation, Dan Sixsmith interviews Bruno Bertini, the CMO of 8x8, discussing the evolving role of the CMO in today's business landscape. Bruno shares insights on branding, storytelling in B2B, and the importance of customer experience. He emphasizes the need for CMOs to be business operators, bridging gaps between marketing, sales, and customer success. The discussion also touches on leadership styles, personal growth, and the significance of mentorship in shaping one's career. Bruno concludes with a powerful mantra: 'Enjoy being while becoming.'

Takeaways

Bruno Bertini emphasizes the importance of storytelling in B2B marketing.

The role of the CMO is evolving to become more integrated with business operations.

Building a brand in a commoditized market requires a focus on customer-centric messaging.

Effective marketing should be seen as a continuous process, not just a sales tool.

Leadership in marketing involves fostering a culture of trust and high expectations.

Mentorship plays a crucial role in professional development and growth.

The CMO should act as a glue between different departments within the organization.

Success is defined by continuous improvement and learning.

A strong company culture is essential for team dynamics and performance.

Enjoying the journey of growth is as important as the end goals.

Chapters

00:00 Introduction to Bruno Bertini and 8x8

02:17 The Role of Storytelling in B2B Branding

06:16 The Evolving Profile of the CMO

10:20 Marketing as the Glue in Organizations

20:13 Bruno's Personal Journey and Early Influences

27:47 The Duality of Creativity and Operations

28:53 Early Influences and Entrepreneurial Spirit

31:51 Transformative Experiences at Disney

36:24 Path to Leadership and Mentorship

39:45 Leadership Style and Team Dynamics

44:23 The Role of Mentorship in Growth

47:27 Defining Success and Continuous Improvement

51:43 Introduction to the Conversation

51:44 Exploring Key Themes

52:00 Introduction to Sales Dynamics

52:00 Understanding Customer Needs

  continue reading

192 episodes

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