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Objection-Handling: Understand, Play Back, and Connect with Tim Wackel, Ep #434
Manage episode 457370595 series 1313329
Content provided by Paul Watts. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Paul Watts or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this episode of Sales Reinvented, Tim Wackel shares his tried-and-true strategies for navigating objections with confidence. He walks us through common mistakes salespeople make, emphasizing the importance of understanding where objections come from and responding thoughtfully rather than defensively.
Tim breaks down his three-step approach—Understand, Play Back, and Connect—highlighting how to align with the prospect by showing empathy, gaining clarity, and building trust. Listen in to learn how to turn objections into opportunities for connection and build stronger customer relationships in the process.
Outline of This Episode- [0:46] Common types of objections salespeople face
- [1:38] The biggest mistakes salespeople make with objections
- [3:00] How Tim responds to objections
- [4:10] The role of empathy in objection-handling
- [5:53] How to handle objections with confidence
- [7:12] Tim’s top objection-handling dos and don’ts
- [8:54] Don’t get ahead of yourself
- [10:22] Handling a well-founded sales objection
Audio Production and Show notes by PODCAST FAST TRACK https://www.podcastfasttrack.com
108 episodes
Share
Manage episode 457370595 series 1313329
Content provided by Paul Watts. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Paul Watts or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this episode of Sales Reinvented, Tim Wackel shares his tried-and-true strategies for navigating objections with confidence. He walks us through common mistakes salespeople make, emphasizing the importance of understanding where objections come from and responding thoughtfully rather than defensively.
Tim breaks down his three-step approach—Understand, Play Back, and Connect—highlighting how to align with the prospect by showing empathy, gaining clarity, and building trust. Listen in to learn how to turn objections into opportunities for connection and build stronger customer relationships in the process.
Outline of This Episode- [0:46] Common types of objections salespeople face
- [1:38] The biggest mistakes salespeople make with objections
- [3:00] How Tim responds to objections
- [4:10] The role of empathy in objection-handling
- [5:53] How to handle objections with confidence
- [7:12] Tim’s top objection-handling dos and don’ts
- [8:54] Don’t get ahead of yourself
- [10:22] Handling a well-founded sales objection
Audio Production and Show notes by PODCAST FAST TRACK https://www.podcastfasttrack.com
108 episodes
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Similar to Sales Reinvented
Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
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Go offline with the Player FM app!
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