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Content provided by Graham Elliott. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Graham Elliott or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
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How to change support issues into sales opportunities

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Manage episode 470534813 series 3585590
Content provided by Graham Elliott. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Graham Elliott or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

We dive into the often-overlooked area of customer support and its impact on building trust and loyalty. The discussion centres on how post-sale support can significantly reinforce client relationships and improve repeat business.
• Understanding the importance of support in customer relationships
• Owning the problem: key strategies for addressing client concerns
• Transforming support challenges into opportunities for growth and feedback
Take charge of your customer relationships! Contact us for insights on enhancing your support strategies and ensuring client satisfaction.
Support the show

If you have a sales problem you'd like to hear covered in a podcast, please contact me directly. Or, my sales training programme might help!
If you'd like help to improve your sales confidence, please jump onto my free (1 hour) on-demand webinar. I'll teach you three things you can apply immediately, including handling objections and closing a sale.
Graham Elliott

You can contact me at [email protected]

My website is www.salescraft.training
Please join my mailing list. You'll get all the news and latest offers.

Or... if you've found this helpful, please buy me a coffee!

  continue reading

Chapters

1. How to change support issues into sales opportunities (00:00:00)

2. Understanding the Importance of Customer Support (00:13:16)

3. Owning the Problem: How to Handle Client Issues (00:35:33)

4. Transforming Challenges into Opportunities for Growth (06:19:31)

37 episodes

Artwork
iconShare
 
Manage episode 470534813 series 3585590
Content provided by Graham Elliott. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Graham Elliott or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

We dive into the often-overlooked area of customer support and its impact on building trust and loyalty. The discussion centres on how post-sale support can significantly reinforce client relationships and improve repeat business.
• Understanding the importance of support in customer relationships
• Owning the problem: key strategies for addressing client concerns
• Transforming support challenges into opportunities for growth and feedback
Take charge of your customer relationships! Contact us for insights on enhancing your support strategies and ensuring client satisfaction.
Support the show

If you have a sales problem you'd like to hear covered in a podcast, please contact me directly. Or, my sales training programme might help!
If you'd like help to improve your sales confidence, please jump onto my free (1 hour) on-demand webinar. I'll teach you three things you can apply immediately, including handling objections and closing a sale.
Graham Elliott

You can contact me at [email protected]

My website is www.salescraft.training
Please join my mailing list. You'll get all the news and latest offers.

Or... if you've found this helpful, please buy me a coffee!

  continue reading

Chapters

1. How to change support issues into sales opportunities (00:00:00)

2. Understanding the Importance of Customer Support (00:13:16)

3. Owning the Problem: How to Handle Client Issues (00:35:33)

4. Transforming Challenges into Opportunities for Growth (06:19:31)

37 episodes

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