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Managing Conflict
Manage episode 470067469 series 3617065
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In this episode of 'How to Lead,' Kate Waterfall Hill explores why conflict feels so challenging and how we can reframe it into something that's actually useful. She provides practical advice on reframing conflict positively, resolving disputes effectively, and creating an environment where different perspectives can thrive.
Episode Highlights
00:00 Introduction to Conflict Management
00:39 Linda the Bad Manager: A Case Study
02:10 Understanding Conflict: Definitions and Perspectives
04:28 Why Conflict Feels Challenging
08:10 Practical Tools for Conflict Resolution
13:11 Preventing Conflict Through Proactive Leadership
14:09 Key Takeaways and Conclusion
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