A guide for CEOs, founders, business owners and leaders who want the perfect balance of authority and empathy when it comes to leading their people. I'm Kate Waterfall Hill, a leadership coach, author and the creator of "Linda, the bad manager", my alter ego on social media who inspires better leadership by showing us how not to lead. I’ve worked with CEOs and founders for the whole of my 30+ year career, I am one myself and I’ve coached hundreds of leaders to elevate their skills. This podc ...
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A show about forward-thinking people leaders, innovators and academics and how they think we can fix work to make it more meaningful, healthy, inclusive and sustainable. This podcast aims to be informative, fun and a bit provocative. Hosted by award-winning business journalist and WTW Digital Influencer of the Year 2023 Siân Harrington. Produced by The People Space. Find more at www.thepeoplespace.com
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Navigating Performance Management: Your Compass to HR Success is hosted by Roly Walter, CEO and Founder of Appraisd. We’re all about nailing the essentials of performance management and each episode, Roly and his guest discuss one of the foundations of performance management. This series covers: objective setting, giving and receiving feedback, hosting check-ins, talent development, performance as part of people strategy, organisational alignment and reward. Navigating Performance Management ...
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Mental health is often stigmatised, and conversations surrounding it are frequently silenced. That’s why I’ve created Real & Unapologetic, the podcast where I’ll bring you unfiltered and authentic conversations with people who have overcome challenges, lived through struggles, and found ways to prioritise their mental health while pursuing their careers. From imposter syndrome, anxiety, burnout, toxic behaviours, period stigma, chronic illnesses to neurodiversity. You name it. We’re going to ...
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The Four Cs of Employee Engagement Mini-series: Challenge
11:00
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11:00In this second episode of the Four Cs of Employee Engagement mini-series, Kate discusses the importance of challenging team members in a way that promotes growth without overwhelm. Exploring the concept of the comfort-stretch-panic model she provides practical strategies for introducing healthy challenges in the workplace. Episode Highlights 00:00 …
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The Answer's Not in a Spreadsheet. It's in Workplace Happiness - Lord Mark Price
50:27
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50:27In this episode of Work’s Not Working… Let’s Fix It! Siân Harrington sits down with Lord Mark Price – former managing director of Waitrose, deputy chair of the John Lewis Partnership, and now author of Happy Economics – to ask a surprisingly radical question: What if the biggest untapped performance lever in business... is happiness? In a world obs…
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The Four Cs of Employee Engagement Mini-series: Clarity
13:13
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13:13This episode of 'How to Lead,' with Kate Waterfall Hill kicks off a mini-series on the Four Cs of Employee Engagement: Clarity, Challenge, Control, and Community. Clarity, and its importance for team engagement and performance, is the focus today. Kate discusses how a lack of clarity can lead to confusion, frustration, and underperformance, and pro…
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In this episode of 'How to Lead,' Kate Waterfall Hill addresses the pitfalls of micromanagement and offers alternative leadership strategies. With practical advice on setting clear outcomes, co-creating timelines, and fostering a culture of psychological safety. Episode Highlights 00:00 Introduction to Micromanagement 00:50 Linda's Management Style…
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In this episode of 'How to Lead,' Kate discusses what to expect from coaching. She covers one-to-one coaching, group coaching, and team coaching, highlighting how each approach benefits leaders and their teams. Episode Highlights 00:00 Introduction to Coaching for Leaders 00:48 Meet Linda the Bad Manager 01:48 Understanding One-to-One Coaching 03:3…
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Navigating Performance Management | Season 3 Episode 4 | Beyond Clunky Systems
25:05
25:05
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25:05Appraisd Podcast: Navigating Performance Management | Your Compass to HR Success | S3 E4 This episode focuses on choosing simple, effective HR tech that solves real business problems. Nokomis Cole from Maximus UK, emphasizes supporting new managers with performance conversations and highlights the importance of system integration and user-friendly …
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In this episode of How to Lead, Kate shares her insights on conducting effective one-to-one meetings, providing leaders with actionable advice to improve engagement, productivity, and working relationships through thoughtful interactions. Episode Highlights 00:00 Introduction and Program Announcement 01:11 Meet Linda, the Bad Manager 02:30 What is …
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Employment Is Dead. What Comes Next Will Change Everything - with Josh Drean
44:14
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44:14In this episode of Work’s Not Working… Let’s Fix It! Siân Harrington sits down with Josh Drean, workplace futurist and co-author of Employment is Dead, to explore why the traditional employment contract may soon be a relic of the past – and what’s rising to take its place. In a world shaped by AI, blockchain, Web3 and an emerging generation of work…
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In this episode of 'How to Lead,' Kate explores the critical skill of strategic thinking for leaders, CEOs, and founders. She shares practical steps for fostering strategic thinking in teams and offers insights on improving innovation, impact, and career development. Episode Highlights 00:00 Introduction and Program Announcement 01:09 Meet Linda, t…
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In this episode of 'How to Lead,' Kate dives into the complexities of AI and leadership. She explores the nuanced integration of AI, focusing on strategic integration, workforce transformation, and ethical implementation, and discusses common pitfalls and practical strategies for effectively balancing technology with human values and empathy. Tune …
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In this episode of How to Lead with Kate Waterfall Hill, the focus is on the growing reluctance amongst high performers to take on leadership roles. Kate discusses the factors contributing to this 'management resistance crisis,' such as skills mismatches, loss of autonomy, and the emotional burden of leadership, with practical strategies on how to…
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The focus of this episode of How to Lead with Kate Waterfall Hill, is on onboarding new team members effectively, especially in a hybrid working environment. Kate explores why proper onboarding is crucial for employee retention and productivity. Episode Highlights 00:00 Introduction to Onboarding New Team Members 00:39 Linda the Bad Manager: A Crin…
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Navigating Performance Management | Season 3 Episode 2 | Essential Skills for Effective Managers
37:30
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37:30Appraisd Podcast: Navigating Performance Management | Your Compass to HR Success | S3 E3 This episode explores the sometimes overlooked aspect of management development. Hosted by Roly Walter and with Guest speaker Francesca Asante, Training Delivery Officer at ACAS, we’ll discuss the importance of proper training for new and developing managers an…
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Securing Funding for Professional Development
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12:52In this episode of the 'How to Lead', Kate discusses effective strategies for securing funding for leadership coaching and professional development. She covers how to develop a compelling business case that doesn't plead for personal development, but demonstrates a clear return on investment. Episode Highlights 00:00 Introduction to Funding for Pro…
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In this episode of How to Lead, Kate discusses the importance of active listening. She outlines the pitfalls of poor listening habits and offers actionable strategies for truly hearing and understanding team members. By mastering active listening, leaders can build trust, enhance psychological safety, and improve decision-making and team engagement…
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Delve into the topic of exit interviews with Kate Waterfall Hill in this episode of 'How to Lead'. Kate explores the pitfalls of poorly conducted exit interviews and shows how they can be transformed into a powerful tool for organisational improvement. Tune in for practical tips to better manage employee retention and foster a culture of continuous…
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In this episode of 'How to Lead,' Kate Waterfall Hill explores why conflict feels so challenging and how we can reframe it into something that's actually useful. She provides practical advice on reframing conflict positively, resolving disputes effectively, and creating an environment where different perspectives can thrive. Episode Highlights 00:0…
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In this episode of How to Lead, Kate Waterfall Hill discusses the intricacies of succession planning and internal promotions versus external hires. Hearing first from Linda's boss William, on how not to do it, before Kate provides practical advice emphasising the importance of knowledge mapping, risk assessment, and development planning. Episode Hi…
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Navigating Performance Management | Season 3 Episode 2 | Managers excuses
38:31
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38:31In this episode, Roly met up with Amira Kohler, Marc Earnshaw and Tom Blake. Together they discussed why managers don’t want to do performance reviews and debunk 5 excuses we commonly hear from them. Oh, and if you haven’t seen it yet, we also have a guide to go with this episode. Check it out: Busting Performance Management Myths. Reach out to our…
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Today's episode of 'How to Lead,' with Kate Waterfall Hill delves into the murky waters of leadership confidence and what keeps many new leaders awake at night, that nagging feeling that you're not quite ready for the big chair. With practical advice to accelerate confidence and actionable strategies that go beyond just wait and see. Episode Highl…
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In this episode of How to Lead, host Kate Waterfall Hill explores the concept of coaching for peak performance. Being a great leader isn't about being the fountain of all the solutions. It's about creating an environment where your team can find their own answers. Today Kate is going to show you how to do exactly that through coaching leadership. …
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Team goals without the corporate buzzwords
11:22
11:22
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11:22 It's very tempting to try to rally the troops with some corporate buzzwords, but today Kate talks about what actually works instead. Hear about how genuine team engagement isn't built on corporate jargon or arbitrary targets but something far more fundamental. A shared sense of purpose and achievement. Episode Highlights 00:00 Introduction: Leadi…
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Delegation is a tool for team growth and personal leadership development if done correctly. This week Kate introduces the 'Delegation Checklist', exploring how to set clear expectations, enable understanding, and establish support systems, with real-world examples highlighting the benefits of effective delegation. Episode Highlights: 00:00 Introduc…
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Navigating Performance Management | Season 3 Episode 1 | Talent development
23:13
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23:13In this episode, Laura Whitehead founder of Triskelion Leadership joins Roly Walter, founder of Appraisd, to talk about developing talent. Developing talent starts early. Earlier thank you think, says Laura Whitehead. A ‘stitch in time’ - intervention early on in a person’s career will benefit them and the organisation in the long-term. Not only do…
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Do you have experience of the 'Too Busy Boss Syndrome'? In today's episode of How to Lead, Kate discusses the attributes of a 'Too Busy Boss' and the detrimental effects a busy leader can have on team dynamics and productivity. She offers practical approaches for CEOs and leaders, and advice for those dealing with a too busy boss, with strategies t…
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Ready to end the toxic cycle of unrealistic deadlines, midnight oil burning, and broken trust? In today's podcast learn actionable strategies for setting realistic timelines, respecting boundaries, and fostering sustainable productivity. Episode Highlights 00:00 Introduction to Deadlines 00:38 Linda the Bad Manager 01:55 The Toxic Cycle of Unrealis…
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Structure or self-management? In this episode of 'How to Lead', Kate examines different organisational models, including traditional hierarchies, flat structures, and self-managed teams. She shares case studies and practical advice on creating flexible yet effective management frameworks that enable, rather than control, employee productivity. Epis…
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Why Great Workers Become Bad Managers with Kate Waterfall Hill
42:51
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42:51In this episode of Work’s Not Working… Let’s Fix It! Siân Harrington sits down with Kate Waterfall Hill, executive coach, leadership expert and creator of Linda, the bad manager, to explore why leadership so often falls short in today’s workplace. With humour and insight Kate reveals why bad managers are everywhere, the hidden causes of their faili…
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Planning professional development for you and maybe even your team members for the year ahead. How do you do it and what actually works? In this episode of How to Lead, Kate shares a simple three-part planning framework that really does work. Use this framework to support your team in developing their own development plans too. Episode Highlights:…
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In this episode of 'How to Lead,' hosted by Kate Waterfall Hill, the focus is on flexible working. Kate discusses practical strategies for CEOs, founders, and leaders to balance business needs with employee preferences while avoiding the pitfalls of micromanagement. Through an engaging critique of 'Linda the Bad Manager,' and real-life examples, Ka…
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Join Kate whilst she delves into the fundamentals of change management in the workplace. Using real-world examples, she highlights the importance of clear communication, team involvement, comprehensive training, and flexibility in managing change. Introducing the concept of the change equation to help leaders mitigate resistance, this episode is es…
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Navigating Performance Management | Trends in 2024 | Episode 6
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22:31In this episode, Roly Walter, founder of Appraisd, sat down with the Appraisd Customer Success team to look back on performance management in 2024. From global trends to client success stories, our team shares insights into how organisations are embracing new approaches to driving employee performance. From talent management to feedback, and puttin…
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In today's episode, Kate talks about how to set a clear vision for your team or organisation. With practical steps and some real-world examples from major companies such as Google, Amazon, and Microsoft, she explains how to define, communicate, and integrate organisational vision and values into daily operations. Episode Highlights 00:00 Introducti…
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Discover ways to build better outcomes in your performance reviews. In this episode, Kate explores the true purpose of performance reviews and how they can be transformed from mere bureaucratic exercises into valuable, relationship-building opportunities. Learn how to spend effective time with your team, set clear actionable goals, and schedule spe…
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Bonus Episode - Introducing Kate Waterfall Hill
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8:42Introducing Kate Waterfall Hill: Leadership Coach and Creator of Linda the Bad Manager In this bonus episode of 'How to Lead,' Kate Waterfall Hill, a seasoned leadership coach, introduces herself and her background. Kate shares her extensive experience working with CEOs and founders and her journey to becoming a certified coach, as well as explaini…
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The Difference Between Leadership and Management
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12:10In this episode of 'How to Lead,' Kate explores the critical distinctions between leadership and management. Leadership being setting the vision and purpose, whilst management ensures the execution and detailing of tasks. She'll also delve into the transformative power of coaching in both roles, offering practical strategies for team empowerment an…
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In this episode of 'How to Lead,' Kate dives into the delicate art of rewarding top performers without doing what Linda would do - just giving them more work. She'll explore the power of personal acknowledgment, and strategies for setting clear goals, providing regular feedback, and maintaining balanced workloads to keep your team energized and pro…
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Dread your weekly team meetings? In this week's episode, Kate talks about how to change the dreaded weekly team meeting into a dynamic and productive session. She'll talk about the common pitfalls and present eight actionable tips to improve meetings. Episode Highlights 00:00 Introduction to Effective Team Meetings 00:41 Linda's Job Justification M…
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Lost in the Machine: Reclaiming Humanity in the Age of AI with Tomas Chamarro-Premuzic
41:22
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41:22In this episode of Work’s Not Working… Let’s Fit It! Siân Harrington dives into the complex and often paradoxical relationship between humans and artificial intelligence with Tomas Chamorro-Premuzic, organisational psychologist and author of the provocative book I, Human. Together they unpack the ways AI is reshaping workplaces – and our very min…
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HR Tech Procurement | Season 2 | Episode 5 | Jessie Schofer
22:04
22:04
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22:04In this episode, Jessie Schofer of Stakkd and Roly Walter, founder of Appraisd, talk about best practices in HR tech procurement, including how to take a methodical approach to purchase your core HR infrastructure. They discuss the reasons HR sometimes ends up buying the wrong tech, and how to prepare for an HR tech demo so that you’re in control o…
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Introducing the How to Lead Podcast: Perfect for CEOs, founders and leaders who want to know how to master the perfect balance of empathy and authority when it comes to leading their people. Each week, you'll discover the secrets to becoming an exceptional leader with Kate Waterfall Hill - and have a laugh with skits from Kate's alter ego, "Linda, …
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No Silver Bullet: Debunking the Quick Fix In Leadership with Steve Hearsum
48:03
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48:03In this episode of Work’s Not Working, Siân Harrington sits down with Steve Hearsum to debunk one of the most seductive myths in leadership and organisational change – the myth of the "silver bullet." From tales of vampires and werewolves to the Lone Ranger’s legendary single shot, Steve uses storytelling to explore why leaders are so often tempted…
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Accidental Managers | Season 2 episode 4 | Kate Waterfall Hill
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33:37This episode is all about “accidental managers” and to discuss the topic we invited Kate Waterfall Hill, Leadership Coach at Waterfall Hill Consulting Ltd. Kate is also the creator of “Linda, the bad manager”, her alter ego on social media, who inspires us all to brilliant leadership by showing us what not to do. In this episode, Roly and Kate delv…
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Year-End-Reviews | Season 2 episode 3 | Richard Brereton
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19:04
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19:04In this episode, Roly is joined by Richard Brereton, Appraisd Customer Success Lead, discussing the divisive theme of year-end reviews or annual appraisals. Although most organisations are now sold on a continuous approach to performance management, many organisations still see relevance in conducting an annual review. Looking back, reflecting, and…
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People Aren’t Data: How to be an AI Savvy Leader with David De Cremer
46:18
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46:18In this episode of Work’s Not Working Siân Harrington speaks with AI and leadership expert David De Cremer about the challenges business leaders face when integrating AI into the workplace. They explore how the rush to adopt AI can often miss the mark by focusing too much on technological solutions and not enough on the human elements that make suc…
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Five Generations, One Workforce: Fixing Leadership for a Multi-Generational Future with Paul Anderson-Walsh
48:28
48:28
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48:28In this episode of Work’s Not Working, Siân Harrington and inclusion expert Paul Anderson Walsh explore the challenges of managing five generations in the workplace and the need for adaptive leadership. They highlight the different expectations and perspectives of each generation, from Traditionalists to Gen Z, and the impact of these differences o…
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Reward and Recognition | Season 2 episode 2 | Rachel Townend
28:27
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28:27In this episode of the Appraisd podcast, "Navigating Performance Management," we had the pleasure of speaking with Rachel Townend, Chief of Staff at Illuminate Financial. Rachel shared her insights on the importance of recognition in the workplace and how Illuminate Financial has successfully implemented a culture of celebration and acknowledgment …
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From Cog in Machine to Human at Work: Why Victorian Beliefs are Holding Us Back with Blaire Palmer
41:51
41:51
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41:51In this episode of Work’s Not Working, Siân Harrington speaks with Blaire Palmer about the outdated Victorian beliefs and practices still influencing modern workplaces. Despite technological and societal advancements, many organizations remain entrenched in old paradigms, treating employees like second-rate machines. Blaire argues that these antiqu…
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Talent Management and Succession Planning | Season 2 Episode 1 | Marc Earnshaw
29:33
29:33
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29:33Navigating Performance Management: Your Compass to HR Success is hosted by Roly Walter, CEO and Founder of Appraisd. We’re all about nailing the essentials of performance management and in each episode, Roly and his guest discuss one of the foundations of performance management. Season 2 of this delves deeper into performance management addressing …
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The Glass Cliff: How We’re Setting Women and Global Majority Men Up For Leadership Failure with Sophie Williams
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43:38In this episode Siân Harrington speaks to Sophie Williams about the concept of the glass cliff, where women and marginalized groups are often hired in leadership roles when a business is already underperforming, setting them up for failure. It delves into the impact of the glass cliff on women in the workplace, the reasons behind it and the implica…
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