Scaling Startups and Building Brand Trust

Chief Advertiser

Alex Gassner is the Director of Growth and Ecommerce at The Absorption Company, a highly absorbable supplement brand. In her role, she has led website optimization, overhauled email flows, and launched paid media campaigns. Before The Absorption Company, Alex was the Director of Ecommerce at Moon Juice.

In this episode…

Many brands struggle to stand out in a crowded market, especially when launching a new product in a competitive industry. Beyond product quality, companies must educate consumers, build trust, and create a compelling brand story to drive conversions. How can businesses balance brand awareness, performance marketing, and consumer education to fuel long-term growth?

With businesses struggling to communicate their true value to potential customers, growth and e-commerce marketer Alex Gassner emphasizes the importance of brand trust and communication. Companies should craft compelling messaging, strategically leverage organic and paid marketing, and build a long-term strategy rather than relying solely on promotional spikes. Well-crafted narratives can differentiate companies in a saturated market, and partnering with authentic influencers can build credibility, helping to reach new audiences.

In this episode of Chief Advertiser, Samir Balwani interviews Alex Gassner, Director of Growth and Ecommerce at The Absorption Company, about building a high-impact brand. Alex talks about the challenges of launching a brand with celebrity co-founders, the importance of balancing short-term revenue tactics with long-term brand building, and how to manage agency partners and external teams.