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Episode 6- Melissa Alers, Language Services and AI in Schools: Balancing Human Connection with Technology
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In this episode of Future-Proof Education: AI and Beyond, we continue our conversation with Melissa Alers, World Languages Coordinator at ACES in New Haven, Connecticut. This time, we delve into the intersection of artificial intelligence and language services in education, exploring how AI can support, yet not supplant, the human elements essential to effective communication.
Key Topics Discussed:
The critical importance of centering language services in schools to promote access and equity, especially in the context of AI readiness.
Current challenges and successes in interpretation and translation within educational settings, highlighting the increasing demand for these services.
The limitations of AI in translation, particularly its struggles with context, cultural nuances, and dialects, underscoring the continued need for human oversight.
Concerns from families and educators regarding AI-based translations, focusing on issues of trust, accuracy, and the potential for miscommunication.
The balance between leveraging AI for cost-effective scalability in translation services and avoiding a "good enough" mindset that may compromise quality.
Practical steps for school leaders to enhance language services using technology, including conducting language access surveys and combining AI tools with human expertise.
Melissa shares real-world examples of how AI can assist in translation tasks, such as modifying translated materials, while emphasizing the indispensable role of human interpreters in capturing the full meaning and cultural context of language. She advocates for a collaborative approach where AI serves as a tool to augment human capabilities, ensuring that all students and families receive accurate and culturally sensitive communication.
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