Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
…
continue reading
Content provided by SABM Group, LLC, Scott Mackes, and USNA '01. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by SABM Group, LLC, Scott Mackes, and USNA '01 or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
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#314: Scaling an Office Snack Business Nationwide with Claude Burns, USNA ‘06
Manage episode 471287914 series 1437003
Content provided by SABM Group, LLC, Scott Mackes, and USNA '01. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by SABM Group, LLC, Scott Mackes, and USNA '01 or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Need financing for your next investment property? Visit: https://www.academyfund.com/
Want to join us in San Antonio, TX on June 11th & 12th? Visit: https://www.10xvets.com/events
____
Claude Burns is a visionary entrepreneur, veteran, and startup founder transforming the workplace food and beverage industry. A former Navy Officer, he brings a mission-driven approach to leadership, strategy, and innovation.
As the Founder and CEO of Office Libations, he is redefining B2B food service with a tech-driven model that optimizes inventory, reduces costs, and enhances service. Competing with industry giants, Office Libations has rapidly expanded operations across multiple markets, serving Fortune 500 firms and high-growth startups with a seamless, scalable solution. By combining technology with hospitality, Claude has built a company that delivers both efficiency and exceptional service, reshaping how businesses approach workplace amenities.
With a strong foundation in operations and business growth, he is leading Office Libations toward national expansion, setting a new standard in workplace hospitality and industry innovation.
In this episode of the SABM podcast, Scott chats with Claude about:
- Revolutionizing Office Hospitality: Blending technology, efficiency, and premium service to transform workplace perks.
- Thriving Through Uncertainty: Overcoming the loss of 95% of revenue and staff, making tough decisions, and rebuilding through resilience and innovation.
- Taking on Industry Giants: Competing with legacy providers by delivering smarter, tech-driven solutions.
- Fueling Fortune 500 Workplaces: Providing top-tier coffee, snacks, and drinks to leading companies.
- Scaling for Impact: Expanding into new markets and redefining the future of workplace amenities.
Timestamps:
- 00:17 Reflecting on the Past: January 24th, 2020
- 01:13 Introduction to Office Libations
- 02:30 Impact of the Pandemic on Business
- 03:35 Surviving the Gauntlet: Strategies and Adaptations
- 08:16 Rebuilding and Innovating Post-Pandemic
- 14:11 Future Goals and Expansion Plans
- 23:51 Challenges and Opportunities Ahead
Connect with Claude Burns:
- Email: [email protected]
- Website: https://officelibations.com/about-us/
If you found value in today’s episode, don’t keep it to yourself—share it with a colleague or friend who could benefit. And if you’re a Service Academy graduate ready to elevate your business, we’d love for you to join our community and get started today.
Make sure you never miss an episode—subscribe now and help support the show:
- Apple Podcasts
- Spotify
- Leave us a 5-star review!
A special thank you to Claude Burns for joining me this week. Until next time!
-Scott Mackes, USNA ’01
326 episodes
Share
Manage episode 471287914 series 1437003
Content provided by SABM Group, LLC, Scott Mackes, and USNA '01. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by SABM Group, LLC, Scott Mackes, and USNA '01 or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Need financing for your next investment property? Visit: https://www.academyfund.com/
Want to join us in San Antonio, TX on June 11th & 12th? Visit: https://www.10xvets.com/events
____
Claude Burns is a visionary entrepreneur, veteran, and startup founder transforming the workplace food and beverage industry. A former Navy Officer, he brings a mission-driven approach to leadership, strategy, and innovation.
As the Founder and CEO of Office Libations, he is redefining B2B food service with a tech-driven model that optimizes inventory, reduces costs, and enhances service. Competing with industry giants, Office Libations has rapidly expanded operations across multiple markets, serving Fortune 500 firms and high-growth startups with a seamless, scalable solution. By combining technology with hospitality, Claude has built a company that delivers both efficiency and exceptional service, reshaping how businesses approach workplace amenities.
With a strong foundation in operations and business growth, he is leading Office Libations toward national expansion, setting a new standard in workplace hospitality and industry innovation.
In this episode of the SABM podcast, Scott chats with Claude about:
- Revolutionizing Office Hospitality: Blending technology, efficiency, and premium service to transform workplace perks.
- Thriving Through Uncertainty: Overcoming the loss of 95% of revenue and staff, making tough decisions, and rebuilding through resilience and innovation.
- Taking on Industry Giants: Competing with legacy providers by delivering smarter, tech-driven solutions.
- Fueling Fortune 500 Workplaces: Providing top-tier coffee, snacks, and drinks to leading companies.
- Scaling for Impact: Expanding into new markets and redefining the future of workplace amenities.
Timestamps:
- 00:17 Reflecting on the Past: January 24th, 2020
- 01:13 Introduction to Office Libations
- 02:30 Impact of the Pandemic on Business
- 03:35 Surviving the Gauntlet: Strategies and Adaptations
- 08:16 Rebuilding and Innovating Post-Pandemic
- 14:11 Future Goals and Expansion Plans
- 23:51 Challenges and Opportunities Ahead
Connect with Claude Burns:
- Email: [email protected]
- Website: https://officelibations.com/about-us/
If you found value in today’s episode, don’t keep it to yourself—share it with a colleague or friend who could benefit. And if you’re a Service Academy graduate ready to elevate your business, we’d love for you to join our community and get started today.
Make sure you never miss an episode—subscribe now and help support the show:
- Apple Podcasts
- Spotify
- Leave us a 5-star review!
A special thank you to Claude Burns for joining me this week. Until next time!
-Scott Mackes, USNA ’01
326 episodes
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Similar to Service Academy Business Mastermind
Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
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…
continue reading
Some Goodness is hosted by Richard Ellis, a seasoned sales leader passionate about inviting top business minds to share their wisdom. Each episode is only 15-20 minutes, perfect for your commute or workout.
…
continue reading
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continue reading
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continue reading
Awarded Best of Apple Podcasts, The $100 MBA Show delivers practical business lessons for the real world. These no fluff episodes are packed with only the pure business building training you want. Omar Zenhom shares lessons, strategies and insights from 20+ years of entrepreneurship. He’s bootstrapped two multi-million dollar businesses (and several smaller businesses, too). Join him for short, actionable lessons on how to do everything from validating your idea, to audience-building and mar ...
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continue reading
A daily show for everyone who works a regular job and wants to start an income-earning project on the side. In each episode, listeners will hear a different story of someone who's started a side hustle—along with what went well, how that person overcame challenges, and what happened as a result. The show is written and hosted by Chris Guillebeau, the New York Times bestselling author of The $100 Startup, The Happiness of Pursuit, and other books. Sales and Distribution by Lemonada Media http ...
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