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Episode 45: The Walk-Up experience
Manage episode 219074100 series 2318117
Content provided by ServiceNow Community TechBytes and ServiceNow Community. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ServiceNow Community TechBytes and ServiceNow Community or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this episode, Darius Koohmarey and Daryl Rodrigues talk about the the walk-up approach to IT support and how the ServiceNow Walk-Up application can support that approach. This episode covers:
- What is a “walk-up”?
- What is a walk-up like for users and technicians?
- How does the Walk-Up application support a walk-up operation?
- How do you set up a walk-up operation with the Walk-Up app?
For more information, see:
- Product documentation: Walk-Up Experience
- Blog post: Utilizing a walk-up contact channel
Your feedback helps us serve you better! Did you find this podcast helpful? Please leave a comment to tell us why or why not.
To catch clips behind the scenes with our guests and hear about new episodes before they’re published, follow @NOWsupport on Twitter. You can also search Twitter using #SNtechbytes for previous podcasts, video clips and pictures.
See omnystudio.com/listener for privacy information.
86 episodes
Share
Manage episode 219074100 series 2318117
Content provided by ServiceNow Community TechBytes and ServiceNow Community. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ServiceNow Community TechBytes and ServiceNow Community or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this episode, Darius Koohmarey and Daryl Rodrigues talk about the the walk-up approach to IT support and how the ServiceNow Walk-Up application can support that approach. This episode covers:
- What is a “walk-up”?
- What is a walk-up like for users and technicians?
- How does the Walk-Up application support a walk-up operation?
- How do you set up a walk-up operation with the Walk-Up app?
For more information, see:
- Product documentation: Walk-Up Experience
- Blog post: Utilizing a walk-up contact channel
Your feedback helps us serve you better! Did you find this podcast helpful? Please leave a comment to tell us why or why not.
To catch clips behind the scenes with our guests and hear about new episodes before they’re published, follow @NOWsupport on Twitter. You can also search Twitter using #SNtechbytes for previous podcasts, video clips and pictures.
See omnystudio.com/listener for privacy information.
86 episodes
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Similar to ServiceNow TechBytes
BBC Radio 5 live’s award winning gaming podcast, discussing the world of video games and games culture.
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continue reading
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