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Episode 59: Change Success Score
Manage episode 283225577 series 2318117
Content provided by ServiceNow Community TechBytes and ServiceNow Community. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ServiceNow Community TechBytes and ServiceNow Community or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this episode, product owner Greg Morrison talks about a new feature for Change Management. Change Success Score measures the success rate for each change team over time to help improve their performance and refine your change process. This episode covers:
- Background: Change Management
- Change Success Score (CSS) overview
- Good ways to use CSS
- What CSS values mean
- Getting started
- Behind the scenes: how CSS works
For more information, see:
- Product documentation: Change Success Score
Your feedback helps us serve you better! Did you find this podcast helpful? Please leave a comment.
Subscribe to iTunes
See omnystudio.com/listener for privacy information.
86 episodes
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Manage episode 283225577 series 2318117
Content provided by ServiceNow Community TechBytes and ServiceNow Community. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ServiceNow Community TechBytes and ServiceNow Community or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this episode, product owner Greg Morrison talks about a new feature for Change Management. Change Success Score measures the success rate for each change team over time to help improve their performance and refine your change process. This episode covers:
- Background: Change Management
- Change Success Score (CSS) overview
- Good ways to use CSS
- What CSS values mean
- Getting started
- Behind the scenes: how CSS works
For more information, see:
- Product documentation: Change Success Score
Your feedback helps us serve you better! Did you find this podcast helpful? Please leave a comment.
Subscribe to iTunes
See omnystudio.com/listener for privacy information.
86 episodes
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Similar to ServiceNow TechBytes
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Go offline with the Player FM app!
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