Inside the World of Homely: Transforming Rental Property Management

That Home Loan Hub

Navigating the shifting landscape of investment property management requires more expertise than many realize. Rachael Stipkovits from Homely Property Management pulls back the curtain on an industry that impacts thousands of New Zealanders yet remains surprisingly unregulated.
Rachel shares her journey from 20 years in insurance to property management, bringing a unique perspective to protecting your investment. Her background allows her to spot potential issues that many would miss, from gradual damage claims to insurance coverage limitations. We explore how Homely's approach differs from traditional property management, with their focus on quality service through limited portfolio sizes and qualified professionals.
The conversation delivers several bombshells for property investors. First, all rental properties must be fully Healthy Homes compliant by July 1, 2025, with no grace period. Second, upcoming changes to the Residential Tenancies Act will introduce pet bonds (an additional two weeks' rent for tenants with pets). But perhaps most shocking is the revelation that property management remains completely unregulated in New Zealand – literally anyone can hang up a shingle and start managing properties without qualifications or oversight.
We delve into the technology revolutionizing property inspections, from 360° cameras to AI that detects damage, and how these tools protect both landlords and tenants. Rachel explains what to look for when choosing a property manager, warning that lower fees often mask hidden charges for services that should be standard.
Whether you're a seasoned investor or considering your first rental property, this episode provides essential insights into protecting your investment in today's complex market. Learn why due diligence in selecting a property manager might be the most important decision you make for your financial future.
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Chapters

1. Inside the World of Homely: Transforming Rental Property Management (00:00:00)

2. Meeting Rachel from Homely (00:00:20)

3. The Homely Difference (00:03:08)

4. Changes in Property Management (00:04:32)

5. Property Inspections and Maintenance (00:09:20)

6. Work-Life Balance as Self-Employed (00:15:33)

7. Choosing Property Management Services (00:18:33)

8. Industry Regulation Bombshell (00:22:54)