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Keys to Killer Community Management w/ Rich Vogel: The Art of LiveOps S2E6

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Manage episode 272142530 series 2530590
Content provided by James Gwertzman and Crystin Cox, James Gwertzman, and Crystin Cox. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by James Gwertzman and Crystin Cox, James Gwertzman, and Crystin Cox or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Today we’re talking with Rich Vogel, who coined the term “live operations” to let his team know they weren’t just doing “maintenance” any more, and who, in addition to writing the first Community Manager job description, discovered the secret to great community management: hire theatre majors!

Support the show

  continue reading

48 episodes

Artwork
iconShare
 
Manage episode 272142530 series 2530590
Content provided by James Gwertzman and Crystin Cox, James Gwertzman, and Crystin Cox. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by James Gwertzman and Crystin Cox, James Gwertzman, and Crystin Cox or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Today we’re talking with Rich Vogel, who coined the term “live operations” to let his team know they weren’t just doing “maintenance” any more, and who, in addition to writing the first Community Manager job description, discovered the secret to great community management: hire theatre majors!

Support the show

  continue reading

48 episodes

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