29. Selling & Buying Experiences with Special Guest Stephen Brown

The Complete Agent Podcast

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In this weeks episode James, Ian & David are joined by none other than industry legend Stephen Brown.
As always, Stephen delivers bucketloads of value. He shares his insights on the industry and highlights the need for agents to educate consumers and provide exceptional customer experiences. He also discusses the importance of negotiation skills and the value of building long-term relationships with clients. The conversation concludes with a discussion on the benefits of attending industry conferences and the potential impact of artificial intelligence on the real estate industry. In this conversation, the speakers discuss the potential impact of AI on the real estate industry. They explore how AI could automate tasks such as order taking and offer acceptance and how agents can add value across all ends of the market. They also discuss the importance of consistency and discipline in real estate, and the key disciplines that top-performing agents master. The speakers emphasize the need for agents to demonstrate what they do and educate clients about the real estate process. They also discuss the possibility of implementing upfront marketing fees and withdrawal fees to improve cash flow.

Keywords

real estate, industry, experiences, successes, challenges, positive mindset, team, education, customer experience, negotiation skills, long-term relationships, industry conferences, artificial intelligence, AI, real estate industry, automation, value add, consistency, discipline, top-performing agents, demonstrating value, upfront marketing fees, withdrawal fees, cash flow

Takeaways

• Maintaining a positive mindset and having a strong team are crucial for success in the real estate industry.
• Agents should focus on educating consumers and providing exceptional customer experiences to stand out in the market.
• Negotiation skills are essential for maximizing value for clients and building trust.
• Building long-term relationships with clients can lead to repeat business and referrals.
• Attending industry conferences can provide valuable insights and networking opportunities.
• Artificial intelligence has the potential to automate certain tasks in the real estate industry. AI has the potential to automate tasks in the real estate industry, such as order taking and offer acceptance.
• Agents can add value across all ends of the market, from low to mid to upper end.
• Consistency and discipline are key traits of top-performing agents.
• Demonstrating what agents do and educating clients about the real estate process is important.
• Implementing upfront marketing fees and withdrawal fees can improve cash flow for agents.