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Where do we go from here? | Therese Mucherie
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Episode 269: Therese Mucherie is looking to the future.
⏱️ Timestamps:
00:00:00 - Intro
00:02:18 - Evolution of customer success
00:04:41 - Rethinking KPIs in CS
00:06:00 - AI's role in personalizing service
00:07:41 - Commercial vs non-commercial debate
00:09:35 - Everyone's selling, but how?
00:10:41 - Global perspectives on SaaS
00:11:46 - Cultural nuances in business
📺 Lifetime Value: Your Destination for GTM content
Website: https://www.lifetimevaluemedia.com
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Therese Mucherie:
Therese's LinkedIn: linkedin.com/in/therese-mucherie-bb633757
100 episodes
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