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Content provided by Covoya Specialty Coffee and The Exchange Coffee Podcasting Network. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Covoya Specialty Coffee and The Exchange Coffee Podcasting Network or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
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Ex-Files #4: Customer Training

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Manage episode 493289138 series 3077106
Content provided by Covoya Specialty Coffee and The Exchange Coffee Podcasting Network. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Covoya Specialty Coffee and The Exchange Coffee Podcasting Network or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

00:51 Customer Training for Coffee Roasters

03:44 The Role of Trainers in Coffee Businesses

07:45 Monetizing Training Programs

11:37 Engaging Different Learning Styles

14:39 Training Centers vs. On-Site Training

18:36 Monetizing Training and Communicating Value

22:29 The Importance of Standards in Training

26:00 Alternative Brewing Methods in Restaurants

29:31 Consultative Selling in Coffee Training

32:41 Communication Styles in Training

37:02 Standardization vs. Individual Expression

43:49 The Value of Industry Standards

52:43 Conclusion: The Importance of Training in Coffee

Visit and Explore Covoya!

TAKE OUR LISTENER SURVEY

  continue reading

90 episodes

Artwork
iconShare
 
Manage episode 493289138 series 3077106
Content provided by Covoya Specialty Coffee and The Exchange Coffee Podcasting Network. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Covoya Specialty Coffee and The Exchange Coffee Podcasting Network or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

00:51 Customer Training for Coffee Roasters

03:44 The Role of Trainers in Coffee Businesses

07:45 Monetizing Training Programs

11:37 Engaging Different Learning Styles

14:39 Training Centers vs. On-Site Training

18:36 Monetizing Training and Communicating Value

22:29 The Importance of Standards in Training

26:00 Alternative Brewing Methods in Restaurants

29:31 Consultative Selling in Coffee Training

32:41 Communication Styles in Training

37:02 Standardization vs. Individual Expression

43:49 The Value of Industry Standards

52:43 Conclusion: The Importance of Training in Coffee

Visit and Explore Covoya!

TAKE OUR LISTENER SURVEY

  continue reading

90 episodes

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