631. One Simple Question That Gets 80% of Clients to Extend Their Contracts

The Fitness Business Podcast with Erin Dimond and Jordan Dugger

If you want to stop constantly stressing about where your next client is going to come from, listen up! I am going to share how important client retention is to your coaching business, explain the math, and give you a powerful 3 tier system to know exactly how every single one of your clients are doing on a daily and weekly basis that will forever end you getting ghosted or providing a refund.

Time Stamps:

(0:18) The Power of Client Retention

(1:15) We Are In The Relationship and Community Business

(1:38) The Math

(3:10) Keeping Clients Through This Three Tier System

(4:38) Exit Interviews

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