S3E1 - Does Your EMS Agency Use A Round Robin CQI Process? The G&A Way podcast

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S3E1 - Does your EMS agency use a Round Robin CQI process?

about a year ago 42:08

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Many agencies use a "round robin" style of CQI in their EMS CQI program. What is "round robin" you ask? And is this the right fit for your organization? Paul and Kevin explain what the round robin style of CQI is, and what things you may want to consider before employing this type of process.

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30 episodes

#MBA #Business #Girard & Associates #Amp; Associates #Video

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S3E1 - Does your EMS agency use a Round Robin CQI process?

published about a year ago

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Content provided by Girard & Associates and Amp; Associates. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Girard & Associates and Amp; Associates or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Many agencies use a "round robin" style of CQI in their EMS CQI program. What is "round robin" you ask? And is this the right fit for your organization? Paul and Kevin explain what the round robin style of CQI is, and what things you may want to consider before employing this type of process.

… continue reading

30 episodes

#MBA #Business #Girard & Associates #Amp; Associates #Video

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The G&A Way

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S3E4 - You can't do good EMS CQI with bad PCR data! 35:28

6 weeks ago35:28

35:28

Every EMS agency uses its ePCR data to make CQI and management decisions. But how accurate is that data and could it be leading you astray in your CQI efforts? Paul and Kevin discuss the significant challenges associated with using your ePCR data in the CQI process. Find out where your data may be falling short in this episode of The G&A Way.…

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The G&A Way

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S3E3 - Getting to The “WHY” in EMS CQI 52:45

13 weeks ago52:45

52:45

Most EMS CQI programs spend most of their time looking for what went wrong on a call. If you really want to turbocharge your CQI program, dive deeper and get to the “Why”. Errors occur for many reasons but to truly fix an issue, having a complete and thorough understanding of Why something occurred allows you to create a more meaningful and impactful solution. Get to the root cause of your agency’s CQI issues by understanding the Why. In this episode Paul and Kevin discuss why providers do what they do, how to get them to open up about the real challenges they had on a call, and why understanding the Why results is a better CQI process.…

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The G&A Way

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S3E2 - EMS CQI: Handling the Difficult Employee 24:37

17 weeks ago24:37

24:37

Paul and Kevin discuss the challenges of performing CQI with providers who are difficult to work with. Learn how to identify these individuals and what you can do to gain their trust and improve their patient care.

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The G&A Way

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S3E1 - Does your EMS agency use a Round Robin CQI process? 42:08

23 weeks ago42:08

42:08

Many agencies use a "round robin" style of CQI in their EMS CQI program. What is "round robin" you ask? And is this the right fit for your organization? Paul and Kevin explain what the round robin style of CQI is, and what things you may want to consider before employing this type of process.

T

The G&A Way

The G&A Way podcast artwork

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S2E9 - Working the Bias Out of Your EMS CQI Program 44:16

47 weeks ago44:16

44:16

Bias in your EMS CQI program can be a quality killer. Even agencies with the best of intentions have some degree of bias in it, that’s just human nature. There are ways however to minimize the effects of bias on your process that will enhance your efforts and minimize the complaints and dissatisfaction that come with a biased CQI program. In this episode, Paul and Kevin discuss how bias can negatively impact your patient care quality and what to do about it.…

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The G&A Way

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S2E8 - Sepsis And The Unwary EMS Provider 33:05

49 weeks ago33:05

33:05

While not sexy, sepsis is a common and potentially life-threatening condition. Do your field providers understand sepsis and does your CQI process recognize missed sepsis treatment opportunities? In this episode, Paul and Kevin discuss the challenges providers have in recognizing and treating sepsis, and what CQI managers need to be on the lookout for to prevent negative patient outcomes.…

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The G&A Way

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S2E7 - How to CQI audit an EMS run report 55:59

1 year ago55:59

55:59

In this episode, Paul and Kevin speak with guest Jerry Bardwell on how to perform an audit of an EMS run report for CQI purposes. Understanding how to “read between the lines” can provide valuable insight into whether a call was performed to perfection, or whether there is room for improvement. You won’t want to miss this episode.…

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The G&A Way

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S2E6 - Do your providers bring all their equipment to the patient’s side? 40:56

1 year ago40:56

40:56

Many providers still do not bring all their equipment to the patient’s side despite regulatory bodies attempts to change this practice. In this episode Paul and Kevin discuss why it is important to do, how to identify if this is an issue, and how to find and fix cases where providers fail to do so.

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The G&A Way

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S2E5 - CQI Lessons From The Catskills EMS Incident 40:57

1 year ago40:57

40:57

Bad patient care and customer service don’t usually happen in a vacuum. Can your CQI program identify and predict provider behaviors that may land your organization on the evening news? In this episode Paul and Kevin discuss how CQI can help prevent high visibility incidents and how your CQI program can be a leading indicator for such preventable behaviors.…

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The G&A Way

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S2E4 – CQI And The Stroke Patient: What Could Possibly Go Wrong? 32:39

1 year ago32:39

32:39

Stroke CQI is about more than just giving a stroke alert and doing a stroke assessment. Join Paul and Kevin as they discuss the various intricate details of performing CQI on The CVA patient and what errors providers make that should be identified and addressed

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The G&A Way

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S2E3 - Moving Your Patient Safely: Why We Need To Document The Details Of How We Move Our Patients 37:20

1 year ago37:20

37:20

Paul and Kevin discuss why medical directors and regulatory agencies are requiring more detail in the documentation of how patients are moved. Learn why how you move the patient is the newest frontier in proper documentation and how to get providers to give you the data you need.

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The G&A Way

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S2E2 - The Provider Induced Patient Refusal 33:57

1 year ago33:57

33:57

Providers who actively solicit a patient refusal in the field is about as high a risk activity that can cause adverse patient outcomes and potentially lawsuits. In this episode Paul and Kevin discuss the provider induced patient refusal (PIPR) and discuss ways for EMS CQI professionals to minimize this risk.…

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The G&A Way

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S2E1 - Timely Topics in EMS CQI: The ACS Patient 43:14

1 year ago43:14

43:14

In the season 2 opener, Paul and Kevin discuss the ACS patient and how EMS CQI programs can better understand the challenges and solutions to successfully identify improvement opportunities for ACS patients.

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The G&A Way

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Episode 16 - The G&A Way Podcast: Season 1, “That’s a Wrap”! 31:13

2 years ago31:13

31:13

Paul and Kevin discuss season 1 and how the G&A Way Podcast came to be, a retrospective review of the topics in season 1, and some teasers on what to expect in season 2.

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The G&A Way

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Episode 15 - In Search of Excellence: The EMS 1%’ers 55:44

2 years ago55:44

55:44

Paul and Kevin discuss the attributes and qualities of EMS 1%’ers. How do the 1%’ers act and what are the traits to look for when hiring the best-of-the-best to work for your organization?

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