E74 - The Case for AI Change - Podcast With Kavita Ganesan

The Inner Game of Change

Welcome to the Inner Game of Change Podcast, uncovering the layers of complexity of organisational change with some of the bright minds in the field.
Today, I am joined by Kavita Ganesan; an AI advisor, strategist, and founder of Opinosis Analytics. Kavita has led numerous AI projects, from recommendation engines to advanced sentiment analysis systems, impacting millions of users and shaping strategic AI initiatives for major organizations like McKesson, Verizon, and the University of Sydney.

In today’s episode, we will explore the transformative power of AI and its wide-reaching impacts. Drawing from her book The Business Case for AI, Kavita will help us understand how AI is reshaping organizations and discuss how leaders, managers, and change professionals can navigate this shift to tackle both challenges and opportunities.
I am grateful to have Kavita chatting with me today.
About Kavita (In her words)
As an AI advisor, strategist, and founder of Opinosis Analytics, I help business leaders and tech teams in two key areas. The first involves architecting complex AI (and GenAI/LLM) systems. I’ve designed and managed over two dozen projects from a vague idea through productionization of these solutions.
This includes problems such as:
» Recommendation engines (people, product, jobs, topics, content)
» E-commerce search improvements
» Organization-specific question-answering systems (RAG-Based Q&A)
» Chatbots
» Sentiment analysis
» Categorization engines
» Unstructured data integration
The solutions I’ve managed scale to millions of products and users and some of these initiatives have led to successful funding events for the clients supported.
My second area of focus is in helping companies with strategic AI integration. Whether it’s to spot low-hanging but high-impact AI opportunities, teach teams how to plan their AI strategy, develop a truly executable roadmap, or get started with individual initiatives--I’ve helped put teams on the path to achieving tangible results.
I’ve supported/am supporting the following companies through my work: McKesson, McMaster-Carr, The University of Sydney (Australia), Brown-Forman Corporation, The Odevo Group (Sweden), Verizon, NRC (US Government), and Federal Energy Regulatory Committee (US Government).
Contact
LinknedIn
https://www.linkedin.com/in/kavita-ganesan/
Websites

• kavita-ganesan.com/blog/ (Other)
• opinosis-analytics.com (Company)
• amazon.aibusinesscasebook.com (Other)

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Ali Juma
@The Inner Game of Change podcast

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Chapters

1. Navigating AI Strategy and Implementation (00:00:00)

2. [Ad] Real Talk About Marketing (00:08:57)

3. (Cont.) Navigating AI Strategy and Implementation (00:09:45)

4. Navigating AI Talent and Implementation (00:14:33)

5. Addressing Ethical Considerations in AI (00:23:57)

6. Measuring AI Success and Future Trends (00:33:34)