Mental Models For Managing Change - The Iceberg Model

The Inner Game of Change

Welcome to a very special mini-series on The Inner Game of Change. I’m thrilled to take you on this journey as we explore something both timeless and practical: Mental Models for Managing Change.

In this episode, we explore a model that helps us look beyond what is visible in times of change: the Iceberg Model.

Often, we respond to what we can see on the surface — missed deadlines, disengaged teams, unexpected resistance. But, as with an iceberg, most of the real forces driving those outcomes lie beneath.

The Iceberg Model encourages us to go deeper — to understand the patterns, structures, and mental models that sit underneath the events we see. When we take this layered view, we can begin to address root causes, not just symptoms.

If you have ever found yourself solving the same issue repeatedly or wondering why certain problems persist despite good intentions, this episode offers a powerful way to reframe your approach.

Listen now to discover how the Iceberg Model can help you lead more thoughtful, sustainable change in your organisation.

#ChangeManagement #MentalModels #SystemsThinking #OrganisationalChange #LeadershipDevelopment #ManagingChange #ComplexityThinking #TheInnerGameOfChange

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Ali Juma
@The Inner Game of Change podcast

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Chapters

1. Mental Models For Managing Change - The Iceberg Model (00:00:00)

2. Welcome to Mental Models (00:00:09)

3. What Are Mental Models? (00:00:36)

4. Introduction to the Iceberg Model (00:01:28)

5. The Four Layers Explained (00:03:10)

6. Practical Application Steps (00:04:48)

7. Your Mini Challenge (00:06:00)

8. Next Episode Preview (00:06:56)