Some Goodness is hosted by Richard Ellis, a seasoned sales leader passionate about inviting top business minds to share their wisdom. Each episode is only 15-20 minutes, perfect for your commute or workout.
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Content provided by Essential Communications - Tom Henschel. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Essential Communications - Tom Henschel or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
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How to Answer Questions Powerfully
Manage episode 469864586 series 73488
Content provided by Essential Communications - Tom Henschel. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Essential Communications - Tom Henschel or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
A leader was given one goal for his coaching: improve how he answered questions. Knowing he struggled with this not only at work, but at home, he asked his coach for tools.
Our free PDF shows the two scripts: one for closed-ended questions, one for open-ended. Download it here.
Don’t assume you know why people ask what they ask. You don’t. Ever.
The closed-ended script:
- Answer what’s asked
- Match Length
- Check for understanding
- Then add your details
No mattress stuffing!
It’s a customer service exchange.
The open-ended script:
- Start with a number
- Label the first item
- Explain in brief
Make the leap. Start with a number. It’ll be okay.
When you know things, use this script. You will sound expert.
The open-ended script is a variation of the Sorting & Labeling tool. Download the PDF and listen to the episode.
CALLING ALL COACHES!
Come join ICF-LA’s Executive Coaching Special Interest Group. We’d love to see you. Check us out here.
Related categories in the library:
Perception – How Others Perceive You
Five related episodes:
215 - How to Stay Calm Under Fire
249 - How to Tackle Overtalking
151 - Under Executive Questioning
Have ideas about how “The Look & Sound of Leadership” might grow and evolve? Share your ideas with Tom here.
Transcripts of this and every episode are available for free here.
Our monthly email, with resources you don’t hear about on the show. Subscribe here!
Wishing you spring freshness,
From The Look & Sound of Leadership team
258 episodes
Share
Manage episode 469864586 series 73488
Content provided by Essential Communications - Tom Henschel. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Essential Communications - Tom Henschel or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
A leader was given one goal for his coaching: improve how he answered questions. Knowing he struggled with this not only at work, but at home, he asked his coach for tools.
Our free PDF shows the two scripts: one for closed-ended questions, one for open-ended. Download it here.
Don’t assume you know why people ask what they ask. You don’t. Ever.
The closed-ended script:
- Answer what’s asked
- Match Length
- Check for understanding
- Then add your details
No mattress stuffing!
It’s a customer service exchange.
The open-ended script:
- Start with a number
- Label the first item
- Explain in brief
Make the leap. Start with a number. It’ll be okay.
When you know things, use this script. You will sound expert.
The open-ended script is a variation of the Sorting & Labeling tool. Download the PDF and listen to the episode.
CALLING ALL COACHES!
Come join ICF-LA’s Executive Coaching Special Interest Group. We’d love to see you. Check us out here.
Related categories in the library:
Perception – How Others Perceive You
Five related episodes:
215 - How to Stay Calm Under Fire
249 - How to Tackle Overtalking
151 - Under Executive Questioning
Have ideas about how “The Look & Sound of Leadership” might grow and evolve? Share your ideas with Tom here.
Transcripts of this and every episode are available for free here.
Our monthly email, with resources you don’t hear about on the show. Subscribe here!
Wishing you spring freshness,
From The Look & Sound of Leadership team
258 episodes
All episodes
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Similar to The Look & Sound of Leadership
Some Goodness is hosted by Richard Ellis, a seasoned sales leader passionate about inviting top business minds to share their wisdom. Each episode is only 15-20 minutes, perfect for your commute or workout.
…
continue reading
Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
…
continue reading
Rachel Cooke is your guide to leadership and communication, helping you craft a workplace environment you can feel good about. She’ll share tips to help you balance your work and personal life, effectively invest your time, and be mindful about where you’re devoting your energy. Let Rachel help you navigate your path to success—however you define it.
…
continue reading
Leading Up is a top-ranking leadership podcast to help you work, lead, and live differently. In Season 7, we’ll shine a light on storytelling, and how it can help aspiring leaders communicate better. Alan Todd, VP of Leadership Development at Udemy, sits down with some of the most thoughtful and exciting leaders, practitioners, and thinkers. Together, we’ll help you unlock your potential and become an even better leader. New episodes drop every Wednesday, so be sure to follow the podcast to ...
…
continue reading
Welcome to an exciting new season of the podcast Your Career: Choice or Chance? - as we dive into the ever-evolving world of GenAI in the Workplace and explore the latest trends, experiences, and career journeys shaping the future of work as AI is increasingly ingrained in it. Each episode provides fresh insights, addressing the transformative influence of GenAI in shaping the workforce of tomorrow, making it a must-listen for anyone interested in staying ahead in the ever-evolving world of ...
…
continue reading
The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
…
continue reading
Yes, you can start your own business. And no, you don’t need an expensive degree (or the debt that comes with it). You also don’t need to: Take out a loan Quit your job (right away) Risk your financial stability You just need a little guidance, and the habits it takes to follow through. On The $100 MBA Show, we share the practical, on-the-ground strategies and skills you need to turn your business idea into the future you want. Host Omar Zenhom is a road-tested entrepreneur, business coach, ...
…
continue reading
Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have ...
…
continue reading
A top podcast for healthcare leaders, with over one million downloads, Radio Advisory is your weekly download on how to untangle the industry's most pressing challenges to help leaders like you make the best business decisions for your organization. From unpacking major trends in care delivery—like site-of-care shifts and the rise of high-cost drugs—to demystifying stakeholder dynamics, to shining a spotlight on priorities that may get overlooked, we're here to help. Our hosts and seasoned r ...
…
continue reading
Wharton faculty and industry leaders discuss their latest research, books, and relevant business topics. Hosted on Acast. See acast.com/privacy for more information.
…
continue reading
Player FM - Podcast App
Go offline with the Player FM app!
Go offline with the Player FM app!
