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248. Rethinking Delegation with Tim Francis

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Content provided by Khaïry Varre. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Khaïry Varre or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Editorial Note from Khairy:
When I recorded this conversation with Tim Francis, AI agents hadn’t yet become as powerful or as common as they are now. Today, many of the administrative tasks we discussed can be handled by technology. But that doesn’t make this episode outdated. It makes it foundational.

I believe the future of executive support isn’t one or the other, it’s hybrid. A human assistant working with AI tools, overseeing automation, and protecting the founder’s clarity. What’s changing is the form. What stays is the need for leverage, intelligent delegation, and time protection.

This conversation will show you what it means to lead well, delegate wisely, and design support that actually scales with you.

About the Episode

In this episode, I sat down with Tim Francis, founder of Great Assistant, to talk about one of the most misunderstood forms of leverage in business: executive support.

Tim shares how losing everything—from his health to his savings—forced him to rethink time, energy, and leadership. He walks us through the pivotal question that changed his hiring strategy and how a new definition of ROI helped him create a company that’s helped hundreds of entrepreneurs get their time and focus back.

Whether you’re delegating to a human, an AI agent, or both—this conversation will give you the strategic lens to do it well.

Key Takeaways

  • Smart support is about synergy, not cloning.
    The best assistant complements your strengths—they don’t duplicate them.
  • It’s not just about hiring. It’s about leading.
    Most assistant relationships fail because of how we lead, not who we hire.
  • Tim’s “legally-bound” question.
    What would change if you were required to keep your next assistant for 3 years? That question redefined how Tim builds trust and long-term partnership.
  • The new order of delegation.
    EA first → Production second → Sales/Marketing third. This order unlocks faster growth and a clearer mind.
  • Time back is profit.
    An assistant may show up as an expense—but the right one creates space for the highest-return work only you can do.

To connect with Tim:
Explore Great Assistant: greatassistant.com

For my free 1% better systems that create massive leverage in life and business, subscribe to The Saturday Shift.

  continue reading

258 episodes

Artwork
iconShare
 
Manage episode 485331059 series 2997392
Content provided by Khaïry Varre. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Khaïry Varre or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Editorial Note from Khairy:
When I recorded this conversation with Tim Francis, AI agents hadn’t yet become as powerful or as common as they are now. Today, many of the administrative tasks we discussed can be handled by technology. But that doesn’t make this episode outdated. It makes it foundational.

I believe the future of executive support isn’t one or the other, it’s hybrid. A human assistant working with AI tools, overseeing automation, and protecting the founder’s clarity. What’s changing is the form. What stays is the need for leverage, intelligent delegation, and time protection.

This conversation will show you what it means to lead well, delegate wisely, and design support that actually scales with you.

About the Episode

In this episode, I sat down with Tim Francis, founder of Great Assistant, to talk about one of the most misunderstood forms of leverage in business: executive support.

Tim shares how losing everything—from his health to his savings—forced him to rethink time, energy, and leadership. He walks us through the pivotal question that changed his hiring strategy and how a new definition of ROI helped him create a company that’s helped hundreds of entrepreneurs get their time and focus back.

Whether you’re delegating to a human, an AI agent, or both—this conversation will give you the strategic lens to do it well.

Key Takeaways

  • Smart support is about synergy, not cloning.
    The best assistant complements your strengths—they don’t duplicate them.
  • It’s not just about hiring. It’s about leading.
    Most assistant relationships fail because of how we lead, not who we hire.
  • Tim’s “legally-bound” question.
    What would change if you were required to keep your next assistant for 3 years? That question redefined how Tim builds trust and long-term partnership.
  • The new order of delegation.
    EA first → Production second → Sales/Marketing third. This order unlocks faster growth and a clearer mind.
  • Time back is profit.
    An assistant may show up as an expense—but the right one creates space for the highest-return work only you can do.

To connect with Tim:
Explore Great Assistant: greatassistant.com

For my free 1% better systems that create massive leverage in life and business, subscribe to The Saturday Shift.

  continue reading

258 episodes

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Overview In this episode, I have a deep conversation with Rosie Noel, a coach who helps people discover and leverage their strengths and purpose to thrive, especially during times of change and uncertainty. We explore how finding alignment with your unique genius can transform both your personal and professional life. 4 Key Takeaways Genius comes from the intersection of purpose, strengths, values, and goals. Rosie explains the concept of Ikigai as a way to find your reason for being by connecting what you love, what you are good at, what the world needs, and what you can get paid for. Your environment is crucial to your ability to shine. Even if you know your strengths, you need a supportive setting to fully express them. Rosie shares how she found her strengths thriving when she moved from corporate roles to entrepreneurship. Motivation evolves. Fear-based motivation can get you going, but sustainable fulfillment comes when you work from love and passion. This mindset shift fuels long-term success and joy. Knowing and using your strengths is essential, especially during times of change. Tools like the Clifton Strengths assessment can help you identify your natural talents and guide how to apply them. Self-awareness keeps your energy full and helps you navigate uncertainty. This episode offers practical insight and encouragement for anyone looking to slow down, refocus, and move forward with a clear sense of their unique strengths and purpose. It is a must-listen for leaders and creatives navigating big shifts while seeking authentic growth. Follow Rosie Noel: https://www.instagram.com/therosienoel/ https://www.linkedin.com/in/rosienoel/ For my free 1% better systems that create massive leverage in life and business, subscribe to The Saturday Shift .…
 
Overview In this episode, I dive deep into how I radically increased my focus and accelerated my results by adopting shorter “sprints.” Instead of chasing too many goals at once and falling into overwhelm, I explain why consolidating energy into a single project every 28 days has been the real game changer. I share how my background in martial arts and previous experience with 90-day sprints shaped this method, and why, in our fast-evolving AI-powered world, it’s critical to move faster and with greater intention than ever. You’ll hear exactly how these focused bursts transformed my content creation, brand clarity, and decision-making, and why I believe anyone can recreate this kind of momentum in their own life and business. 4 Key Takeaways Narrow Your Focus, Shrink Your Timeline: When I shorten my work period from 90 days to just 28 days, everything changes. This limited window forces me to filter decisions and actions through a clear, single priority—eliminating distractions and accelerating growth. One Major Priority at a Time: For each sprint, I pick one major project (and, sometimes, a tightly connected minor one). This sharpens my attention, keeps me consistent, and helps me get real traction without burning out or letting side projects dilute my results. Your Brain Learns Faster With Intentional Focus: By narrowing my timeline, my brain automatically seeks out and absorbs the information and connections that matter most, whether online or in daily conversations. The more focused I am, the faster I spot opportunities and learn new skills. Massive Progress Without Sacrifice: Working in sprints helped me accomplish more in under a month than I’d thought possible, all while maintaining my health, relationships, and ongoing business responsibilities. My confidence and clarity have skyrocketed, and I’m consistently surprised by how quickly both tangible and intangible shifts show up when I’m deeply focused. For my free 1% better systems that create massive leverage in life and business, subscribe to The Saturday Shift .…
 
In this episode, I share why true transformation in business and life comes from making small, consistent changes instead of waiting for a breakthrough moment. I discuss how the 1 percent principle has shaped my own growth, influenced my work with high-performing leaders, and helped me overcome major challenges from martial arts to launching new businesses. You will find practical methods for using micro-changes to progress toward any goal and to create momentum even in uncertain times. If you have ever felt stuck waiting for a big opportunity or frustrated with slow progress, these insights will help you shift your mindset and start building lasting results one simple improvement at a time. Key Takeaways Small improvements lead to real results I have seen that regular progress comes from making simple changes every day. The 1 percent shifts in habits, skills, or routines truly add up over time and move me closer to my goals. Simplifying makes everything easier In a world shaped by rapid technological change, I get ahead by simplifying my workflows and removing anything that causes friction. This focus on what matters most frees up my energy and attention for what actually drives results. The 1 percent mindset applies to everything Whether pursuing a clear goal or stepping into something entirely new, the 1 percent rule helps me take action. Focusing on just the next small step keeps challenges manageable and helps me stay consistent even when the path forward is unclear. Long term momentum is better than burnout Instead of repeating what does not work, I look for one small change that could make a real difference—whether that means fixing a bottleneck, changing a habit, or rethinking a routine. These micro-adjustments give me more freedom and creativity and prevent exhaustion as I grow. For ideas you can use right away, I share my weekly 1 percent shifts in The Saturday Shift newsletter. The aim is to help you experience meaningful change through micro-actions in your own work and life. SUBSCRIBE TO MY NEWSLETTER: Khaïry VarreWelcome to the Shift - Before We Begin ​ For my free 1% better systems that create massive leverage in life and business, subscribe to The Saturday Shift .…
 
In this episode, I sit down with my brilliant friend Maeve Ferguson, a powerhouse in helping thought leaders transform their intellectual property into scalable lead-generation systems. Maeve shares her powerful personal journey, how she brings excellence and intentionality into her business model, and how she’s using diagnostics and AI to help clients truly become a category of one. 🔑 Key Takeaways Turn Your Intellectual Property into a Scalable Asset Maeve emphasizes that most business owners and thought leaders already have valuable IP; they just haven't systematized it yet. She helps them structure that knowledge into tools like diagnostics and assessments that educate, filter, and personalize offerings while bringing in qualified and conversion-ready leads. Excellence Is Non-Negotiable After recovering from a four-year health crisis, Maeve is laser-focused on building everything with excellence and purpose from team culture to client results. In a space flooded with surface-level offerings, operating with depth and intention is what sets her (and her clients) apart. AI + Strategy = Unmatched Leverage Maeve shares how she's embracing AI to build custom diagnostics, automate backend KPI dashboards, and power her client workflows with efficiency and speed. With tools like Mantium, she’s created entire semi-autonomous systems to reduce delivery time from days to hours without losing the human touch. Don’t Jump Ahead. Build the Foundation First. Diagnostics and scalable infrastructure only work when your offer is validated and you deeply understand your audience’s needs. Maeve cautions against launching complex tech solutions too early. Proof of concept and clarity are prerequisites for successful scaling. To access Maeve’s Impact Score Assessment: www.impactscoreassessment.com Follow Maeve Ferguson:: https://www.linkedin.com/in/maeveferguson/ https://www.facebook.com/maeve.gormley.5 https://www.instagram.com/iammaeveferguson/ For my free 1% better systems that create massive leverage in life and business, subscribe to The Saturday Shift .…
 
Mastery Matrix Podcast – Episode Notes Staying a Category of One in the Age of AI In this episode, I share my journey and insights on how to remain truly unique and irreplaceable as AI transforms the business landscape at lightning speed Key Takeaways Mastery Over Frameworks: In a world where AI can generate strategies and frameworks in seconds, relying on a static process or step-by-step formula is no longer enough. What sets you apart is not your framework, but your genius is the unique way you see, interpret, and connect ideas based on your life experiences, background, and perspective. Your Genius Is Your Edge: AI can replicate knowledge, but it cannot replicate your lived experiences, worldview, and the way you synthesize information. My own journey, shaped by multicultural roots, martial arts, and global experiences gives me a lens no one else has. The same is true for you: your genius is dynamic, evolving as you do, and that’s what makes you irreplaceable. Depth Beats Surface-Level Expertise: The market is flooded with “surface-level experts” thanks to AI’s speed and accessibility. But true mastery attracts discerning clients who value nuance, depth, and originality. Don’t aim to be interchangeable. Instead, cultivate your genius so people seek you out for what only you can provide. Protect and Refine Your Genius: To deepen your mastery without burning out, I recommend: Creating systems that protect your time and mental space, allowing for strategic thinking and reflection. Simplifying your offers so your genius shines through, leveraging AI to streamline delivery while keeping your unique value front and center. Committing to lifelong learning and dedicate time each week to expand your knowledge and refine your point of view. Engaging in high-level conversations with peers who challenge and expand your thinking. For my free 1% better systems that create massive leverage in life and business, subscribe to The Saturday Shift .…
 
Show Notes with Khairy Varre: In this episode, I sit down with Pia Silva, the creator of the No BS Agency Model, to unpack how agency owners can thrive with a lean, nimble team (sometimes just two people) and still generate high profits and impact. Pia shares her journey from struggling with a traditional agency model to pivoting into a simplified, scalable approach that allowed her to double her revenue without bloating her team or sacrificing quality. If you feel stuck believing you need a big team to scale, especially in the age of AI, this conversation will challenge that mindset and offer practical strategies to rethink your business growth, whether you're an agency or not. Key Takeaways Bigger Teams Aren’t Always Better Most agency owners believe scaling means building a large team, but Pia’s experience shows that a small, focused team of two can generate $500K+ by working smarter, not harder. Lean teams are more nimble and better suited for today’s AI-driven, fast-changing environment. . Pivoting Is Often Forced, But Powerful Pia’s breakthrough came when she was forced to let go of her employees due to debt. Instead of quitting, she embraced a simpler service offering she had been secretly selling: a one-day, high-impact project priced initially at $3K, which later scaled to $35K. This pivot was a game-changer for profitability and freedom. . Simplify Your Offer to Win Clients The No BS Agency Model revolves around a two-step process: a “lead product” called the Brand Shrink (a focused discovery interview and strategy brief) followed by a one- to three-day intensive that delivers the entire branding package. This approach makes it easy for clients to say yes because it’s clear, concise, and delivers value fast without endless meetings or revisions. . Control Scope and Eliminate Revisions By delivering projects in a short, intensive timeframe and presenting nearly finished work, Pia’s model minimizes scope creep and client back-and-forth. This leads to happier clients, less stress, and a more efficient workflow; something every agency owner can appreciate. . Profit and Freedom Over Ego and Size Pia admits she once equated success with big projects and a large agency, but realized that smaller, well-priced projects gave her more profit and freedom. This mental shift from ego-driven growth to sustainable, profitable work is crucial for long-term happiness and business health To connect with Pia Silva: https://www.nobsagencies.com/ For my free 1% better systems that create massive leverage in life and business, subscribe to The Saturday Shift .…
 
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Editorial Note From Khairy: In this episode of the Mastery Matrix Podcast, I sit down with the brilliant Autumn Boyd, attorney to some of the biggest names in the online business world. We’re talking all things legal when it comes to scaling your business in 2025 and beyond. If you’re growing fast, thinking about partnerships, or using AI in your offers, this is a must-listen! About the episode: Autumn and I dig into the “trust recession” and how it’s showing up in customer disputes, refund requests, and even complaints to the FTC. We talk about the most common legal pitfalls for fast-growing businesses, especially when your marketing promises more than your systems can deliver. Autumn shares how her team steps in to handle legal fires, negotiate with unhappy clients, and review your entire sales process for compliance. We get real about scaling: why your contracts and internal processes have to keep up with your growth, and what happens when they don’t. We dive deep into protecting your intellectual property (IP) in the age of AI—what’s copyrightable, what’s not, and why your human touch is more important than ever. Autumn breaks down what to do if your original work gets flagged as AI-generated, and how to prove your creative process. We also cover the thin line of copyright protection for AI-generated scripts, videos, and more, and why adding your own originality is key. Key Takeaways: Scaling is exciting, but if your systems and contracts can’t keep up, you’re setting yourself up for trouble. Always make sure your marketing matches your contracts. Under-promise and over-deliver! FTC compliance is non-negotiable, especially if you’re making big claims or using testimonials. AI is a powerful tool, but you can’t copyright pure AI output. Make sure you add your unique perspective and document your process. Protect what really matters in your business and don’t put legal on the back burner just because you’re focused on sales. If you’re ready to scale smart and stay protected, this episode is for you. Let’s keep mastering the matrix, one smart move at a time! For my free 1% better systems that create massive leverage in life and business, subscribe to The Saturday Shift .…
 
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Editorial Note from Khairy: When I recorded this conversation with Tim Francis, AI agents hadn’t yet become as powerful or as common as they are now. Today, many of the administrative tasks we discussed can be handled by technology. But that doesn’t make this episode outdated. It makes it foundational. I believe the future of executive support isn’t one or the other, it’s hybrid. A human assistant working with AI tools, overseeing automation, and protecting the founder’s clarity. What’s changing is the form . What stays is the need for leverage, intelligent delegation, and time protection. This conversation will show you what it means to lead well, delegate wisely, and design support that actually scales with you. About the Episode In this episode, I sat down with Tim Francis, founder of Great Assistant, to talk about one of the most misunderstood forms of leverage in business: executive support. Tim shares how losing everything—from his health to his savings—forced him to rethink time, energy, and leadership. He walks us through the pivotal question that changed his hiring strategy and how a new definition of ROI helped him create a company that’s helped hundreds of entrepreneurs get their time and focus back. Whether you’re delegating to a human, an AI agent, or both—this conversation will give you the strategic lens to do it well. Key Takeaways Smart support is about synergy, not cloning. The best assistant complements your strengths—they don’t duplicate them. It’s not just about hiring. It’s about leading. Most assistant relationships fail because of how we lead, not who we hire. Tim’s “legally-bound” question. What would change if you were required to keep your next assistant for 3 years? That question redefined how Tim builds trust and long-term partnership. The new order of delegation. EA first → Production second → Sales/Marketing third. This order unlocks faster growth and a clearer mind. Time back is profit. An assistant may show up as an expense—but the right one creates space for the highest-return work only you can do. To connect with Tim: Explore Great Assistant: greatassistant.com For my free 1% better systems that create massive leverage in life and business, subscribe to The Saturday Shift .…
 
Overview Most founders build for freedom but scale it in a way that creates pressure, not peace. In this episode, I sit down with my friend, serial entrepreneur Heidi DeCoux to explore what it really takes to build and exit multiple businesses, and why her latest venture, Cashflow.ai, is a no-brainer solution for solopreneurs who are ready to scale smarter. Heidi shares how she unintentionally sold her first business, what made her shut down the second, and how each chapter taught her to trust friction as feedback. We talk about why burnout isn’t a leadership failure (it’s often a business model flaw)and how most founders wait too long to course-correct because they don’t give themselves space to think. Key Takeaways Why hitting the same wall repeatedly is your cue to redesign—not hustle harder How Heidi went from accidental exits to intentional company design The problem with trying to “SOP your way out” of a broken model Why solopreneurs are the backbone of the economy—and how tech can finally support them The real ROI of financial clarity (and how it impacts everyday life) Cashflow.ai: how it’s changing the game for service providers, coaches, and creatives Follow Heidi Decoux: https://cashflowy.ai/ https://www.instagram.com/heididecoux/ For my free 1% better systems that create massive leverage in life and business, subscribe to The Saturday Shift .…
 
Is scaling your business starting to feel heavy, even though things are going well? In this episode, I explore the common factors creating that drag: offers that can't compete with AI, the mental load of endless decisions, and the complexity of implementing tech without a solid foundation. Learn how to protect your sanity and your team’s well-being by strategically subtracting, clarifying, and then automating. Key Takeaways from the Episode: Relevance is key: Ensure your offers provide value beyond what AI can deliver cheaply and instantly; make sure your offer is relevant to what your people need right now, the speed at which they want it, and how they want it to be delivered. Build trust: In today's "trust recession," people are more skeptical, emphasizing the importance of transparency and consistent delivery. Streamline decisions: Reduce mental load by creating systems where 80% of decisions don't require your direct input. Subtract before you add: Before automating or delegating, remove unnecessary steps and dependencies from your processes. Tech with strategy: Avoid tech overload by ensuring your processes are simple and working smoothly before implementing AI or automation tools. For my free 1% better systems that create massive leverage in life and business, subscribe to The Saturday Shift .…
 
In this episode, I had the pleasure of speaking with Selena Soo about her “rich relationships” philosophy, the very reason I started following her over a decade ago. Selena explained why building intentional, high-value relationships is the fastest way for entrepreneurs to reach their goals. We discussed the five key types of relationships every entrepreneur needs, her three-phase framework for cultivating them, and the importance of generosity and timing when making asks. Selena’s insights made me rethink how I approach networking and showed me how to build a powerful, sustainable support system. Key Takeaways Rich relationships are the shortcut to success. Mentors, peers, super connectors, promoters, and team members each play a unique and critical role in your entrepreneurial journey. Selena’s 3-phase framework: Align: Know yourself and seek out relationships that are values-aligned and mutually beneficial. Attract: Build your personal brand, show up where your ideal connections are, and be someone people want to know. Activate: Engage meaningfully, have a clear vision, and ask for support only when trust is established. Breathtaking generosity is the foundation for strong relationships-give more than expected, without keeping score. Patience and timing matter. Don’t rush big asks; nurture trust and aim for win-win connections. This conversation left me inspired and equipped with a practical roadmap for building relationships that truly move the needle in business and life. Here are Selena's gift to you - 4 free chapters of her book "Rich Relationships" To follow Selena Soo: Instagram , Facebook For my free 1% better systems that create massive leverage in life and business, subscribe to The Saturday Shift .…
 
Today, I’m breaking down the three areas where I’m intentionally focusing my time and energy for growth. These aren’t just random goals—they’re the core of how I’m structuring my life right now.' Each of these three areas is rooted in growth, alignment, and long-term impact. If you’re navigating change or building toward your next level, this episode is for you. Key Takeaways From The Episode: Why skill elevation is more critical than ever in the age of AI How building intentional relationships is changing everything A fresh approach to parenting and homeschooling in a rapidly changing world If you enjoyed this episode and found it inspiring, I would love to hear from you. Share a screenshot of yourself listening on your device, post it to your Instagram Stories, and tag me on all social media platforms: Facebook: https://www.facebook.com/khairy Instagram: https://www.instagram.com/khairyvarre/ TikTok: https://www.tiktok.com/@khairyvarre Link to my Calendar: https://calendar.app.google/P6xzSYfemrNrp7YBA For my free 1% better systems that create massive leverage in life and business, subscribe to The Saturday Shift .…
 
Many people are jumping on the AI bandwagon, automating tasks, building agents, and trying every tool they can find. But for many, it’s not working. In today's episode, I break down why rushing into AI without a clear foundation can sabotage your business instead of scaling it. We’ll dive into how to use AI intentionally, so it amplifies what’s already working instead of making the chaos louder. You’ll learn what to fix before bringing in tools, and how to delegate with design, not desperation. Key Takeaways From The Episode: AI amplifies what already exists—clarity or confusion. Don’t delegate decisions you haven’t made yourself. Automate only proven, repeatable systems. Clear messaging and streamlined delivery must come first. Diagnose bottlenecks before choosing what to automate. Humans should still lead strategy, relationships, and ethics. Use AI to buy back time, not to escape leadership. If you enjoyed this episode and found it inspiring, I would love to hear from you. Share a screenshot of yourself listening on your device, post it to your Instagram Stories, and tag me on all social media platforms: Facebook: https://www.facebook.com/khairy Instagram: https://www.instagram.com/khairyvarre/ TikTok: https://www.tiktok.com/@khairyvarre Link to my Calendar: https://calendar.app.google/P6xzSYfemrNrp7YBA For my free 1% better systems that create massive leverage in life and business, subscribe to The Saturday Shift .…
 
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